CargoWise One

von WiseTech Global

3 / 5 20 Bewertungen
CargoWise One

Wer nutzt diese Software?

CargoWise One richtet sich an Logistikunternehmen mit Speditions-, Zoll-, Werft- und Containerladestationen sowie an Nahverkehr, Schifffahrt, Schiffsagenturen und Lagermanagementanforderungen.

Durchschnittliche Bewertung

20 Bewertungen
  • Gesamt 3 / 5
  • Benutzerfreundlichkeit 2.5 / 5
  • Kundenservice 2 / 5
  • Funktionen 3 / 5
  • Preis-Leistungs-Verhältnis 2.5 / 5


  • Kostenlose Version Nein
  • Kostenlose Testversion Ja
  • Einsatz Cloud, SaaS, Web
  • Training Dokumentation
  • Kundenbetreuung 24/7 (Live Vertreter)
    Support während der Geschäftszeiten

Angaben zum Hersteller

  • WiseTech Global
  • Gegründet 1994

Über CargoWise One

CargoWise One ist eine vollständig integrierte, einheitliche, globale Plattform, die die diversen Anforderungen der Logistikbranche erfüllt.
CargoWise One ermöglicht Kunden die Ausführung hochkomplexer Logistiktransaktionen und die Verwaltung ihrer Vorgänge in einer Datenbank über mehrere Nutzer, Funktionen, Büros, Länder, Währungen und Sprachen hinweg.
Diese cloudbasierte Software rationalisiert die Prozesse, integriert das Geschäft mit den Kunden und Partnern und erhöht die Effizienz.

CargoWise One Funktionen

  • 3-PL
  • Abrechnung & Rechnungsstellung
  • Barcode / RFID
  • Frachtbriefe
  • Import / Export-Management
  • Internationale Spedition
  • Kundenmanagement
  • Kundenportal
  • LTL-Management (Stückgut)
  • Lagerhaus-Management
  • Raten-Management
  • Sendungsverfolgung
  • Wagenladung-Management
  • Örtliche Spediteure
  • 3PL-Management
  • Auftragsmanagement
  • Barcode / RFID
  • CRM
  • Cross Docking (Kreuzverkupplung)
  • Flottenmanagement
  • Inventarverwaltung
  • Lieferanten-Management
  • Transportmanagement
  • Versand-Management
  • Absatzplanung
  • Auftragsabwicklung
  • Elektronischer Datenaustausch
  • Import-/Export-Management
  • Inventarverwaltung
  • Lagerhaus-Management
  • Lieferanten-Management
  • Transportmanagement
  • Versand-Management
  • Vertrieb- & Abwicklungplanung
  • Alarmfunktion / Benachrichtigungen
  • Für E-Commerce
  • Für Fracht
  • Lieferschätzungen
  • Statusverfolgung
  • Webseitenintegration
  • Angebote / Schätzungen
  • Containerverschiffung
  • Import/Export
  • Konnossement
  • Lagerhaus-Management
  • Luftfracht
  • Paketversand
  • Seefracht
  • Sendungsverfolgung
  • Spedition
  • Versand auf dem Landweg

Die hilfreichsten Reviews für CargoWise One

Thinking of changing your Freight Forwarding Software to Cargowise One ? Pl. consider this.

Mit Google übersetzen Bewertet am 19.10.2018
Swati P.
Manager- Logistics
Logistik & Lieferkette, 201-500 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
2 / 5
3 / 5
Eigenschaften & Funktionalitäten
1 / 5
1 / 5
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: CW1 - a story of undelivered promises...
Key reason for choosing CargoWise One as the company's ERP, was to realize substantial savings in resources time & cost. However, even after a year of implementation we've seen only costs escalating.

Vorteile: 1. It is an end to end one stop software.
2. It has a pretty good customer facing 'Track and Trace' feature.
3. Decent accounting package.

Nachteile: 1. Customer Service levels at WiseTech are below expectations. There's no one you can pick up the phone and speak to except during the initial sales. After that you are left on your own. You just have some videos to refer to. If there are issues.. they've to be raised as 'incidents'. It takes a long while for them to ascertain the nature of issues. At times you are just left following up on the issues.
2. The biggest scare is their dynamic & unpredictable pricing policy. While they lure you with attractive discounts initially, they are quick to change their discount structures, the parameters of billing & add new charge heads as they please. Yes ,they give you some notice...but you pretty much have no choice, but to pay. We’ve already seen multiple pricing revisions so far. Its always been advantage Wisetech. You just cannot predict or manage your ERP/EDI usage cost even if you do not want to expand your business. At times one has to even follow up for billing errors.
3. Cumbersome workflow processes raised to Wisetech in 2017 have been taken up as developments. Neither do they stick to deadlines committed, nor do they give regular updates.
4. Their main selling point is that implementation of this end to end ERP will result in substantial saving of resources, Time & Cost. It’s over a year since we implemented …..this is far from the truth. All we see is escalating system costs. There’s no guidance on how the “savings” can be achieved.

Wisetech's Cargowise One : Lack of support biggest issue

Mit Google übersetzen Bewertet am 31.1.2017
Larry I.
Quelle des Nutzers 
2 / 5
2 / 5
Eigenschaften & Funktionalitäten
1 / 5
2 / 5
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: The product is getting better, but it takes too long to process shipments, and we need extra accounting staff and ops staff to do the same thing we did with prior software. The worst thing is customer support, or lack of. You cannot call them, you must use the incident system. You create an incident, wait 24-48 hours for a response , than get a question that may or may not be pertinent. Than you reply, and incident s go on for days. Than they close it before your finished. If you do call a support line, they cannot help you, they tell you to open an incident. They also do not know how to answer the phones. They purposely do not give out their names, you must ask. Not sure if this is an Australian thing.

Vorteile: Compliance with U.S. customs is satisfactory.

Nachteile: Trying to create or change a report or document is difficult. Try to find what they call a macro for a field, is very time consuming. You cannot ask any questions about this either, as they point you to
an expensive partner .
Customer service is about the worst I have ever seen.

Antwort des Softwareanbieters

von WiseTech Global an 1.2.2017

Hi Larry,
Thank you for sharing your experience here. Sorry that your concerns weren¿t sufficiently addressed
While we do have list of eLearning and self support documentation available to all CargoWise One Users, we do have several resources to augment support inquiries:
o WiseService and WiseTechnical Partners: provide customer support/implementation, and training in addition to generalized IT consulting services
o CargoWise One Community: forums where users share ideas/best practices/solve issues collaboratively (WisePartners and WTG staff review these and jump in with support info periodically)
o Relationship and Account Management team: global teams helping with incidents logged in your CargoWise One account, or to recommend WisePartner support options
If you have already worked with these resources, please share your feedback ( I will forward to our team. Just let us know your Organization code so we can properly review

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