--- description: Detaillierte Informationen über ServiceShop zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ServiceShop Erfahrungen, Vor- und Nachteile – Capterra Deutschland 2026 --- Breadcrumb: [Startseite](/) > [KFZ Werkstatt Software](/directory/20006/auto-repair/software) > [ServiceShop](/software/22118/serviceshop) # ServiceShop Canonical: https://www.capterra.com.de/software/22118/serviceshop Seite: 1 / 2\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/22118/serviceshop?page=2) > Einfach zu bedienende, gewinnbringende, effiziente Service-Management-Software für PKW- und LKW-Serviceeinrichtungen. > > Bewertung: **4.0/5** von 6 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet ServiceShop? Kleine Auto- oder LKW-Reparaturwerkstätten mit einem Umsatz von 300.000 bis 3.000.000 US-Dollar. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.0/5** | 6 Nutzerbewertungen | | Bedienkomfort | 4.2/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 3.7/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 3.3/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 3.3/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 50% | (5/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: GenesisFour - **Gegründet**: 1986 ## Gewerblicher Kontext - **Startpreis**: 49,00 $ - **Zielgruppe**: Selbstständig, 2–10, 11–50 - **Bereitstellungen und Plattformen**: Windows (Desktop) - **Unterstützte Sprachen**: Englisch - **Verfügbare Länder**: Vereinigte Staaten ## Funktionen - Abrechnung & Rechnungsstellung - Angebote / Schätzungen - Arbeitslohntarife - CRM - Fahrer-Abrechnungen - Fahrtenbuch - Fahrzeug-Management - Instandhaltungsmanagement - Kundendienst-Historie - Schätzung - Terminplanung - Wartungsplanung ## Optionen für Kundensupport - 24/7 Live-Support - Chat ## Category - [KFZ Werkstatt Software](https://www.capterra.com.de/directory/20006/auto-repair/software) ## Ähnliche Kategorien - [KFZ Werkstatt Software](https://www.capterra.com.de/directory/20006/auto-repair/software) - [Speditionssoftware](https://www.capterra.com.de/directory/30085/trucking/software) ## Alternativen 1. [Motive](https://www.capterra.com.de/software/138669/motive) — 4.5/5 (1687 reviews) 2. [Samsara](https://www.capterra.com.de/software/167543/samsara-for-fleets-0-00-6-23) — 4.5/5 (944 reviews) 3. [PTM-VISION](https://www.capterra.com.de/software/133688/ptm-vision) — 3.8/5 (41 reviews) 4. [Fullbay](https://www.capterra.com.de/software/170876/fullbay) — 4.6/5 (97 reviews) 5. [EMDECS](https://www.capterra.com.de/software/49328/emdecs) — 4.3/5 (19 reviews) ## Nutzerbewertungen ### "Menu Pricing and Profit Maximization for your Auto Shop" — 5.0/5 > **Bill** | *6. November 2018* | Unternehmensberatung | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Menu, pricing and the profit maximizer as I call it, the quality of your repair is represented by the service repair order and the finished final product and valuable service you give your customers. Knowing that you give your customers a fair price and make a fair profit for your business. GenesisFour allows me to do both and the service descriptions details are great for representing that value to my customers. > > **Nachteile**: Not sure I could point any out, over the years we continue to look at other software solutions and haven't found anything better. > > We were working long hours and doing a great job for our customers, but we weren't making enough profit to sustain staying in business even with $800k in gross revenue. when I started looking for a solution, I hired a consultant who told me I needed a better way to measure the real numbers and profit in my business. he recommended GenesisFour. We tarted using GenesisFour and in the first 30 days our sales and profit increased and the customers where happy. ----- ### "Support Team is Terrific\!" — 5.0/5 > **Verifizierter Rezensent** | *31. August 2018* | Automotive | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: I do have to say that the developers of this software are genius\! Customer rep. has more knowledge in his little finger than any IT person I've ever come across. Not only that, but he's like a friend to us although we've never met. The office staff is a pleasure to talk to and keep up with all the clients needs. > > **Nachteile**: We have several custom needs in our operating software so it would serve us better to have more customizable fields/reporting. ----- ### "Outdated Software Has Little Practical Use Today" — 2.0/5 > **Nathan** | *30. Juni 2022* | Automotive | Empfehlungsbewertung: 0.0/10 > > **Vorteile**: I liked the way we had out general inspections structured they made it easy to type up and at the end it looked pretty organized. The structure made it easy to highlight areas of importance to customers, only problem was this had to be done in person. > > **Nachteile**: That there was no ability to add media to work orders, no ability to "Share" a work order with a customer, and there was no way to send a work order to a tech without printing a piece of paper. Oh yeah and all the tech notes were hand written, that was a real blast. ----- ### "satisfied for over 10 years" — 5.0/5 > **Sandy** | *11. Februar 2015* > > Very nice, responsive, bright small team who never let us down. Service Shop is the heart of our business and must work flawlessly, which it does almost 100% of the time . When there are inevitable problems due to operating system, network, or the hardware on which it's installed, the team responds and we are rescued in a timely manner. The system does everything a small shop like ours requires, and there are data export capabilities to send data to other products (Quickbooks for A/P, CRM programs, etc) for anything it doesn't handle. Easy to use. Highly recommended. ----- ### "long time user of service shop and its predecessors \!" — 5.0/5 > **jeff** | *4. September 2014* > > great , easy to use operating system, no problems at all, if there ever is a problem genesis4 is quick to solve it\!\! Highly recommend this system ----- Seite: 1 / 2\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/22118/serviceshop?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.com.de/software/22118/serviceshop) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Strukturierte Daten