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Playground
Was ist Playground?
Playground ist eine Software für die Verwaltung von Kindertagesstätten. Die Software hilft Kindertagesstätten bei der Verwaltung von Rechnungen, Anmeldungen, der Kommunikation mit Familien, der Anwesenheitserfassung, Berichterstattung und mehr. Playground wird bereits von über 100.000 Anbietern, Erziehern und Familien vertraut.
Wer verwendet Playground?
Betreiber von Kinderbetreuungsprogrammen, Lehrer, Familien, und Anbieter von Vor- und Nachschulprogrammen.
Du bist nicht sicher, ob Playground das Richtige ist?
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Playground
Weitere gute Alternativen zu Playground
Bewertungen über Playground
Playground to the rescue
Kommentare: Wonderful experience from the start
Vorteile:
I love how responsive the Playground staff are
Nachteile:
The only thing is that when a parent goes to compose a message they can see names of all enrolled students and staff
Antwort von Playground
letztes Jahr
We're delighted to hear that you found our team responsive – our commitment to providing top-notch service and prompt assistance is at the core of what we do. Your satisfaction is our ultimate goal, and it's fantastic to know that we've met your expectations. Your feedback is invaluable to us, and it inspires us to continue delivering the same level of excellence to all our valued customers. If you ever have any more questions or need assistance in the future, please don't hesitate to reach out to us. We're here to help!
In Betracht gezogene Alternativen:
Excellent program
Kommentare:
It is so user friendly - easy to figure out without much guidance, but also with a support time just a click away. The one question that I had was answered within hours of sending an email.
The amount of paper we will be using is going to drop dramatically - the system will pay for itself in copy paper costs alone. Having everything at your fingertips makes my job so much easier. Loving the daily payouts as well.
Vorteile:
The customer service is fantastic and they listen to the issues that we come across - any glitches are fixed quickly and they take my suggestions into account to make improvements. Knowing that you can schedule an appointment anytime with a customer service person dedicated to your account is wonderful
Nachteile:
We are very new to the program so we are still learning it. I wish there was a way for parents to sign documents with an original signature as that is required by licensing - for example an injury report that needs to be signed by all witnesses and the guardian. Its possible there are ways around this that I just haven't discovered yet.
Antwort von Playground
vor 2 Monaten
Thank you for your thoughtful feedback! We’re so glad to hear that you’re enjoying Playground and find it user-friendly and efficient. It’s fantastic that our responsive customer service team and their ability to address issues quickly and consider your suggestions have made such a positive impact. The ability to schedule a dedicated appointment and receive prompt email responses is something we strive to offer for a seamless experience. We’re thrilled that Playground is helping reduce paper usage significantly, saving costs and streamlining your workflow. It’s also great to hear that the daily payouts are a helpful feature. If you ever need anything, our support team is always just a click away!
Disappointed
Kommentare: workless at this point.
Vorteile:
Im reviews were priceless before this nightmare. I am not sure how to find your web page. But, I guess it doesn't matter. Because that I am requesting wouldn't take but five minutes of your time. to send me a copy of my w2.
Nachteile:
trying to talk with a representative. no live response.
So Glad I Made the Change!
Kommentare: Wonderful! They have been extremely helpful and it does so much in this one program!
Vorteile:
That EVERYTHING is in one program! How GREAT their customer service is and that they spent time with me walking me through how to do important things and even did a lot of it for me!!
Nachteile:
I haven't found anything. Anything that I might have liked better in another program, I just sent to their team and hope it helps them create something even better.
Antwort von Playground
vor 3 Monaten
Thank you for sharing your experience! We’re thrilled to hear that you’re so glad you made the switch to Playground. It’s fantastic that you appreciate having everything in one program and have had such a positive experience with our customer service team. We’re glad they were able to walk you through important tasks and even assist in setting things up for you. Your satisfaction means the world to us, and we’re here to continue supporting you every step of the way!
Great app and customer service - listens to requests!
Kommentare: Overall I love Playground, like I said earlier the customer service is the best I have experienced anywhere! For me the customer service experience supercedes anything that I want improved but they take suggestions and actually do change things if there are enough suggestions!
Vorteile:
I like the customer service and helpfulness of the staff when help is needed! I have used other platforms and this is by far the most user friendly! I love that they listen to suggestions for improvement and actually do things to change it!
Nachteile:
Honestly I don't have any real issues with Playground so if I have to choose something, it would have to be the billing portion as it is less friendly than other apps when you need to adjust the billing plan.
Antwort von Playground
vor 4 Monaten
Thank you for your thoughtful feedback! We’re thrilled to hear that Playground’s customer service and user-friendly design have made such a positive impact for you. It’s wonderful to know that our team’s responsiveness to improvement suggestions is meaningful to you, and we truly value the input from users like you. We appreciate your comments about the billing portion and if you need some extra help, reach out and our friendly team will be happy to assist! Your experience with our customer service means a lot to us, and we’re committed to keeping it as a top priority. If you have more feedback or need any further assistance, we’re here to support you!
