Whatspot

Amazing Platform and Support

Kommentare: Nothing less than exceptional service and dedication to the product they have. They are and should be proud of what they built.

Vorteile:

Reaching a sales and support team was easy, and I was amazed at how flexible they were. Special note to [sensitive content hidden] who gave an amazing professional side from our moment of interest to after the purchase.

Nachteile:

Nothing until the moment. I will see how much time would it take to develop certain requests that we ask. But already beforehand was explained to me an idea of where the development team is oriented which I think was a positive point and helped me decide in to buy the product.

In Betracht gezogene Alternativen: HubSpot Marketing Hub

Warum Whatspot gewählt wurde: Unprofessionalism that that would bring to my company.

Zuvor genutzte Software: Google Forms und Google Sheets

Gründe für den Wechsel zu Whatspot: Easy to reach and dedicated professional to follow quickly my case.

Love Whatspot! It has been a gamechanger for my tutoring office.

Kommentare: I absolutely love my overall experience with Whatspot. It's super easy to use. It's visually appealing. My tutors love using it. I love using it from an admin perspective. I have had no real issues with it. And for a small biz like mine, I am so grateful there is a free option.

Vorteile:

I own a small tutoring company and our office has 2-3 meeting rooms. I love that Whatspot has a free option for small businesses like mine. Our tutors usually work with a student on a weekly schedule. Whatspot allows recurring meeting to be booked easily. The visual representation of the calendar and the bookings is very friendly and it's easy to see what rooms are available. It has been so easy to use that I am now using the Whatspot calendar to schedule new students and see which tutors work which days and what timeslots are open. It's not just a room reservation site, it's evolved into a really great tool.

Nachteile:

No real cons. Whatspot is amazing and does pretty much everything I need it to. However if I were to pick a few things: 1. the recurring meetings only go about 10 weeks out - so it is not recurring indefinitely. 2. when you delete a recurring appt, there is no ability to delete the whole recurring series, you have to go through each appt and delete them one by one. This actually works fine for my tutors as they usually only need to delete one session anyway, but it would be nice to be able to choose "delete just this one" or "delete all future recurring appts." I am sure Whatspot is in the works to update that. When I spoke with one of the reps, they seemed very responsive and they seem like they are always updating their site to have new features.

Review of W

Vorteile:

The calendar and booking. The spots make it possible for us to spearate booking between our locations.

Nachteile:

I miss the automatic reply feature for our users. I also can't change my email address, the one I receive notifications at. I would really like to do this. Additionally, I want the option for participants to be approved on their first booking, without needing approval for subsequent bookings. I also miss information om how to get help with problems.

Brilliant product!

Kommentare: As mentioned above, the demo was really clear and helpful. The trail period is 2 weeks which is a great amount of time to be able to get a feel for the system and know what you're buying. [sensitive content hidden] was great and really responsive which helped out decision to use Whatspot. The system is clear and simple to use which is helpful for our staff who struggle with complicated systems. Thank you!

Vorteile:

The ease of the system is great - so clear and simple to use. Demo was great - [sensitive content hidden] was very helpful and responsive to questions. Quick and easy set up.

Nachteile:

Unable to block book for longer then 20 weeks.

Easy to use, nice design

Kommentare: We're happy to have moved to Whatspot, it makes it easier for our coworkers to book desks and meeting rooms and see availability.

Vorteile:

We've moved our coworking space to Whatspot and it works like a charm. It's really easy to use. Communication and support of the Whatspot team is great. The option to get QR-codes for the spots is also a really nice feature.

Nachteile:

There are some minor bugs when using it in mobile. But probably it will be solved soon. Also it would be nice for our coworking to be able to book a spot for the whole day (the available hours of the spot) by clicking a box instead of manually choose begin and endtime.

In Betracht gezogene Alternativen: deskbird und Skedda

Zuvor genutzte Software: Basecamp

Gründe für den Wechsel zu Whatspot: We don't need that much features, we just needed a simple and easy to use booking calendar. Whatspot was the right choice.