Wir helfen Unternehmen seit 17 Jahren,
bessere Software zu finden
Referral Factory
Was ist Referral Factory?
Eine unglaublich einfach zu bedienende Empfehlungsmarketinglösung – perfekt für kleine und mittlere Unternehmen und Vermarkter. Mit Zugriff auf über 1.000 vorgefertigte Vorlagen für Empfehlungsprogramme, die du als deine eigenen Vorlagen verwenden kannst, kannst du mit dieser Lösung 'dein eigenes Empfehlungsprogramm in weniger als 5 Minuten erstellen' – ODER du kannst dein eigenes Empfehlungsprogramm von Grund auf entwickeln.
Das Besondere an Referral Factory ist, dass du keine Tracking-Scripts auf deiner Website installieren musst – was bedeutet, dass du keine Entwickler benötigst, um deine Kampagne zu starten.
Wer verwendet Referral Factory?
Vermarkter in jeder Branche Kleine Unternehmen Mittelgroße Unternehmen Einzelhandelsunternehmen Dienstleistungsunternehmen Start-ups/SaaS Affiliates Erstelle Empfehlungsprogramme in 15 verschiedenen Sprachen. Bald kommen noch mehr dazu.
Du bist nicht sicher, ob Referral Factory das Richtige ist?
Mit einer beliebten Alternative vergleichen
Referral Factory
Bewertungen über Referral Factory
The integration with Salesforce is a magic feature
Kommentare: This is not just a tool, but an investment into clients' growth with a modern solution in addition to a very responsive and helpful support team who are always on the line. In our case, it is very important to save time and budget while referring new clients and then benefit from each successful referral. This automated solution helped to adjust this flow and grow faster.
Vorteile:
The ability to be integrated with Salesforce really boosted all the processes of business. The integration feature helped to use the Referal Factory for maximum and it helped to achieve the OKRs even faster. I am amazed by this integration!
Nachteile:
What did you like least about Referral Factory?The solution requires charging customers to pay an additional fee in case of using the customer's own domain, so these are additional expenses.
In Betracht gezogene Alternativen:
Referral Factory has been a game-changer for our consulting business
Kommentare: Referral Factory has been a game-changer for our management consulting business. While there are some areas for improvement, such as the user interface and initial setup process, the platform's impact on our business has been significant. The integration with Hubspot is seamless, and the ability to incentivise customers to refer their friends and family has led to a steady stream of high-quality leads. The team at Referral Factory has been supportive and responsive, providing valuable insights into optimising our referral programme. We highly recommend Referral Factory as an excellent investment for any business looking to grow and increase sales.
Vorteile:
Referral Factory has had a significant impact on our business by generating more referrals and boosting sales. The integration with Hubspot is seamless and makes it easy to manage our sales pipeline and track progress. The ability to incentivise customers to refer their friends and family is a great feature that has led to a steady stream of high-quality leads. The team at Referral Factory is supportive, responsive, and provides valuable insights into optimising our referral programme. I will also give a shout-out to [sensitive content hidden] for their support throughout our 18 months so far with the business providing great customer support.
Nachteile:
The user interface could be more user-friendly, especially for those who are not familiar with referral marketing. The initial setup process can be somewhat time-consuming for the user, however, I understand this is also important to make sure everything is set up correctly.
It does what it needs to
Kommentare: It does what I need it to, but could be improved. Customer support is always very friendly, but could be trained better and be more willing to help via video chat, rather than having to descibe issues via email
Vorteile:
Tracks referrals and sends automatic email notifications when new referrals are made
Nachteile:
clunky reward fulfillment and design customization
In Betracht gezogene Alternativen:
Having a "virtual team member" bringing us referrals each day was our best acquisitions channel
Kommentare: The template designs were great for inspiration, and allowed us to see the range of functionality for bringing in videos, which is what our business is premised on. The activation of the campaign was great, and it was easy to surface the campaign on our website, and in an emailer to our existing clients.The outcome of the campaign is really where the value lies - seeing good quality new customers, with an added benefit of network effects keeps them spending more, and churning less. So I'd highly advise the software for SMBs.
Vorteile:
The easy onboarding and ability to choose a template made it easy to see an immediate impact visually. We could connect Hubspot to the product, and then let all our customers know that they could refer their friends, and earn a free month of subscription. I really like that Referral Factory allows me as an entrepreneur to see the metrics associated with acquisition volumes and costs. There were many rewards options and their support team was at the ready for us.
Nachteile:
I understand that SaaS limits flexibility in how generic it might be, but one area that could be a benefit is easier mapping and notification prompts of emails. Perhaps there could be some notifications beyond email, or a daily/weekly summary of the campaign as well.
In Betracht gezogene Alternativen:
the right support team make your customers happy
Kommentare: As a team member, I have been utilizing Referral Factory to manage a small business for the past years, and it has proven to be an exceptional resource for me. The platform's user-friendly interface and simple navigation make it effortless for me to develop various referral campaigns tailored to different areas of my business. I appreciate the flexibility of the customizable layouts and the extensive range of reward choices available, which enables me to motivate our current customers to refer new ones to my company.
Vorteile:
An aspect that holds great significance for me is the quality of customer support provided by the company. Specifically, they have been instrumental in assisting me with the integration of my Customer Relationship Management (CRM) system, and have continued to offer their expertise whenever I require guidance or recommendations.
Nachteile:
You are unable to generate coupon codes, but rather limited to uploading and distributing them.
In Betracht gezogene Alternativen:
Easy to use and great price
Kommentare: In the first three months, I was able to see a difference in client uptick. We have more leads and a better quality of customers.
Vorteile:
As a small business owner, I appreciate the low price and the ease of use. I was able to get some help I needed to get set up by [sensitive content hidden] so I did not have any trouble. Many other plug in referral apps are basic and inefficient and come with no support. I like to be able to contact someone who knows my issues any time I need to.
Nachteile:
So far, I have found nothing to complain about. I am not as skilled with software as some so it took some time to get used to but I got help from [sensitive content hidden] right away!
In Betracht gezogene Alternativen:
HubSpot Integration is a game changer for my marketing agency!
Kommentare: As a marketing agency owner, I am always looking for ways to streamline my processes and boost my clients' success. Referral Factory has been a game changer in this regard, especially with its HubSpot integration. We have been using the software for over a year now, and it has helped us generate a significant number of quality leads through our referral program. The platform is easy to use and has made our campaigns more effective and efficient.
Vorteile:
The HubSpot integration has been a huge asset for us. It has made it easy to track and manage our referral campaigns right within our CRM system. This has allowed us to measure the success of our campaigns more accurately and make data-driven decisions to optimize our efforts. The visual dashboard is also very useful in monitoring our growth and progress.
Nachteile:
While the software fulfills all our campaign needs, we would appreciate the ability to pay rewards to qualifying referrals directly through the platform. However, this is not a deal-breaker for us as we have been able to work around it.
In Betracht gezogene Alternativen:
Our referral program is generating high quality leads
Kommentare: Easy and seamless and it was delivering results in a matter of days. Our users are sharing their referral links like crazy.
Vorteile:
We looked at a lot of solutions and this really was the best for customer referral programs. Our program was up and running in a few days and we were happy with the support received, everything was smooth sailing. We also really like the referral analytics they offer.
Nachteile:
We found it hard to embed the pop up but managed to get it right in the end.
Good pricing with the best support in Arsen.
Kommentare: I was having issues with differentiating active referrals from spam referrals who never subscribed to my online course but kept adding referral points to the link owners. Since my switch to Referral Factory, only active referrals are considered thereby increasing my overall sales.
Vorteile:
The referral conversion management and tracking system is so easy to use and implement even after integration of Salesforce.
Nachteile:
I haven't notice anything wrong with the current setup for now.
I like the integration between Referral Factory and a lot of other tools
Kommentare: I had a great experience with the program, and also a special mention to the support team which is always there to reply to my questions (and very quickly).
Vorteile:
What I like the most about Referral Factory is the fact that it's a really well-made program that think about every detail for your referral campaign to be on point. I also like the integration between Referral Factory and a lot of other tools such like HubSpot.
Nachteile:
I would like to be able to personalize a little bit more some elements, such as the emails notifications.
The Best Referral Software Platform
Kommentare: Overall, we had a great experience using the platform.
Vorteile:
Referral Factory has made it easy to track the growth of our referrals on its software without the help of a developer. The rapid increase in the number of our subscribers has impacted our audience reach. The referral factory has a modernized referral template which makes it easy to set up a referral program in no time. I had a little technical issue which was quickly handled by Hayk, one of their customer representatives. I have the best experience so far
Nachteile:
The inability to use software platforms for the mass schedule on our other social media platforms, such as Instagram and Facebook, is what we will love Referral Factory to work on. Other than this, we have no challenges using the referral platform.
Easiest campaigns setup ever
Vorteile:
Referral Factory has a fantastic tracking program that is both easy to use and highly customizable. Interface is really user friendly and you can quickly track referrals and manage rewards for both referring and invited person. The dashboard is easily customizable, and all the needed filters are displayed, making it easy to have everything in one place.Another great feature of Referral Factory is the number of offered third-party integrations. I was particularly impressed with the Hubspot integration, which was easy to set up and use. However, there are also many other integrations to choose from, making it a versatile tool for a wide range of businesses.Finally, the number of pre-built templates that can be customized and are ready to go live is a real time-saver. Regardless of your business niche, there is likely a template that will suit your needs. Overall, I'm really satisfied with the product and I would highly recommend it.
Nachteile:
I'm using their Basic Package and I didn't come across any issues or something that I don't like so far.
In Betracht gezogene Alternativen:
Seamless HubSpot Integration
Kommentare: Referral Factory is a robust and advanced referral marketing platform, that really excels with their templates. They have one for every idea imaginable! This is often the hardest part when getting started.
Vorteile:
Referral Factory is great for setting up referral programs, especially with all the templates available. One of the best parts is how well it connects with HubSpot, making it easier to understand and manage our customer data, messaging, and performance analytics.
Nachteile:
Referral Factory is really good, but getting around the more complex settings could be a bit tricky for those not so tech-savvy. The setup was mostly fluid, but you need to know what you want in order to get things set up properly.
Best software for referrals
Kommentare: I'm now using Referral Factory to easily track referrals, set up templates specifically for different industries (it's got tabs like 'Agency', 'SaaS', 'E-Commerce', and many more), and I feel like I can find anything I need inside this platform. From CRMs to my preferred Add-Ons, you can customize it all. Another plus is the design of the platform, which makes it easy to navigate through it.
Vorteile:
What I liked the most is the fact that you can adjust the platform to your specific needs in a matter of seconds. Add any CRM you want, and easily set up a campaign (AI tools are integrated! Huge plus). I also really like the Rewards Dashboard, where you can your active rewards in one overview + the ones that are already issued or due so you can follow up. If you're looking for an up-to-date referral platform, look no further - Referral Factory has all vital necessities integrated.
Nachteile:
I have nothing to add here, I think the platform is complete with the features it offers.
Referrals for Affiliate Marketing Offer Wall
Kommentare: Very good...and I am happy to recommend them to others, especially interested in their primary use case.We wanted to launch a referral program in a short amount of time. We were able to do so with their assistance.
Vorteile:
Their willingness to work with us to find solutions to how we wanted to implement their features. Sometimes, we needed to spell out the needs and things we wanted to accomplish, but RF was always very willing to engage.Scheduling time with the right people was very easy, despite significant time zone differences.RF made people available for critical milestones as we launched the program and always had people available to engage whether through chat or setting up meetings.Off-the-shelf features and use cases is the way to go with them. They are continually rolling out new features and able to respond quickly to any concerns or issues that arise.The flexibility of the APIs was great, but not always clear on what is supported...need to test things out to see if it works the way they think it will.
Nachteile:
Overall, in the 5 months since we went live, we have seen the features increase and mature, but there were areas that were somewhat green when we started.
Great product, amazing support!
Vorteile:
I started using Referral Factory with all the standard functionality and I built my first campaign really quickly. Then I was happy with the product, so I wanted to explore additional features and integration with our CRM system. I am not an IT expert. I first used their articles, they are very clear, with step-by-step guides for the integration. Then I got in contact with their support team for some specific questions. They were always super friendly and answered all my questions very quickly. I was able to reach them via live chat, email and we also had a phone conversation. They even made me aware of additional features that were available for me. I love the product, but I've had bad experiences with other support teams in the past and this can be a huge risk when using a software. Referral Factory's support team gives me the confidence I need to integrate it with other systems and to start using more sofisticated features, because I know that if I find any problems, they will be quick to resolve them.
Nachteile:
There's nothing I dislike about Referral Factory so far.
Lensology referral scheme
Kommentare: Very positive.. They took our awkward CRM/invoicing system and made it work for us. Lovely, friendly staff.I would note that so far, the uptake has been a little slow from our customers so we may come back for more advice about what we should expect and how quickly these things should grow.
Vorteile:
Simplicity of the softwareThe friendly and helpful staffThe very reasonable price compared to where we looked before
Nachteile:
The 'reach' figures on the stats don't appear to make sense but I could be wrong about thatWould help if our customers had a login portal for their referrals perhaps?An easier in built mechanism is needed to stop people who sign up to the referrals from inputting the person they are referring instead of themselves
I am forever grateful for the positive impact
Kommentare: As a Marketing Specialist for a Food & Beverage company, I can't contain my excitement as I share the incredible impact Referral Factory, in conjunction with Hubspot, has had on our marketing campaigns for the past six months. It has been an absolute game-changer. Referral Factory has elevated our performance to new heights and has helped us achieve our marketing goals like never before. But it's not just the product that has impressed me. The support team, particularly [sensitive content hidden], has been an absolute rockstar. Their dedication, expertise, and unwavering support have been a beacon of light in our marketing journey. As a marketing professional, I wholeheartedly recommend Referral Factory to any team looking to take their marketing efforts to the next level. It's not just a tool, it's a partner that has brought passion and emotion to our campaigns, and I am forever grateful for the positive impact it has made on our success.
Vorteile:
Their smooth integrations as well as the amazing support from [sensitive content hidden]!
Nachteile:
That customization is difficult on lower plans.
Brilliant referral campaigns app connected to Hubspot
Kommentare: It's very useful to help grow a business in their initial stages. It helps generate deals quickly. The tool is easy to use, you don't need to be an expert to build your campaign and the integration with Hubspot can be configured in a few minutes. You can set it up and build your first campaign in minutes. You can use the available templates to build your referral campaigns. There are very good articles to answer your questions and the support team is very responsive, friendly and knowleadgable.
Vorteile:
The HubSpot integration makes a huge difference. It's very easy to setup and it brings so many advantages: makes it easy to track and manage referral campaigns right within the CRM system. And you can send referral campaigns to you Hubspot contacts or to specific lists built in Hubspot. The dashboard is a great tool for tracking campaigns and to evaluate their performance.
Nachteile:
It would be nice to have a free trial before purchasing the subscription.
The Support team has earned our trust
Kommentare: Overall, we have a great experience with Referral Factory. Referral Factory allows you to create a fully customizable campaign and we love it.
Vorteile:
Excellent support team followed us to our great success. The product was fully effective when [sensitive content hidden] help us to build our campaign integrated with HubSpot. Thank you for the great results.
Nachteile:
The Referral Factory is easy to use, but it can be confusing to decide which way is best to use it. We have to experiment with the product.
A well built and sophisticated tool for creating, managing and optimizing referrals and rewards.
Kommentare: Gives you all you need to start working with referrals. Easy to use, convenient, and smart tool! Definitely recommend it!
Vorteile:
The integration with our CRM and most specifically, Pipedrive. We want to have all our data in one place and Referral Factory supporting this integration saved us a lot of time and back and forth.
Nachteile:
The fact that most people can just be the users but it's insignificant I'd say.
Very impressed by Referral Factory
Kommentare: Amazing, top-class service.
Vorteile:
Great service, quick to respond if help is needed! effective and has helped us grow.
Nachteile:
Integration with our bookings platform has been difficult.
Super easy to use and great customer support
Vorteile:
Referral Factory makes it so simple to implement a referral programme, especially for those of us who aren't that tech-savvy. Funnily enough, Referral Factory was referred to me by a colleague in my industry. When she first mentioned it, I was concerned that it would be too much work and might involve some coding experience. It turns out they built the software for people exactly like me. The ease of use is definitely my favourite aspect, but I was also so pleasantly surprised by the level of support offered in the early stages of setting up my campaign. The team helped me think through how to reward my customers and incentivise them to refer their friends. I highly recommend this software for small business owners!
Nachteile:
I have only recently started using the software, and since I have a small business, I haven't had any problems with connecting the software to my online platforms. I am yet to see a major increase in my leads, but I think that what makes this marketing approach really work is that it can grow exponentially once the referrals start picking up.
Antwort von Referral Factory
vor 4 Jahren
Thank you so much for the great review Stacey. We really appreciate the feedback and are happy to help you get more quality leads.
The integrations are key!
Vorteile:
The integration process was so easily! I had been trying to find a user friendly and effective referral management system that could also integrate to our CRM in Salesforce to help with lead generation. I had tried programs like Referral Rock, and I just wasn't satisfied with the product. I decided to try out Referral Factory and I have been blown away at how easy everything has been from deployment to continuing to use it for our lead generation in our CRM.
Nachteile:
I wish I had started using it sooner! I have since recommended it to other clients and colleagues who are using it to implement in their processes as well. I had a couple hiccups during integration (definitely user error), and the customer support team, was there right away to help troubleshoot me through it!
Antwort von Referral Factory
vor 2 Jahren
Great to hear that Referral Factory made it easy to integrate with Salesforce for lead generation. Looking forward to seeing you generate more referrals!
Best Campaign Manager
Kommentare: Overall, Referral Factory can be a useful tool for businesses looking to increase their customer base through word-of-mouth marketing.
Vorteile:
Referral Factory's campaign manager is a powerful tool that allows businesses to create and manage their referral marketing campaigns with ease. The campaign manager offers a wide range of features and customization options to help businesses create effective campaigns that drive results.
Nachteile:
I am unable to send emails to specific segments right now, but they have told me that feature would be accessible starting next month.