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Was ist Condens?

Condens ist eine Software zur Analyse von Nutzerforschungsdaten. Condens ermöglicht es, qualitative und quantitative Daten aus Nutzertests zu speichern, zu strukturieren und zu analysieren. Die Software bietet Tools zur kollaborativen Arbeit, automatische Transkription von Audio- und Videodateien sowie eine visuelle Arbeitsweise, um Erkenntnisse effizient zu generieren und diese innerhalb von Teams zu teilen. Condens wird als das beliebteste Nutzerforschungs-Repository auf Basis von Kundenbewertungen bezeichnet.

Wer verwendet Condens?

UX-Forscher, Produktmanager, UX-Designer, and Unternehmen, die qualitative Daten analysieren.

Condens Software - 1
Condens Software - 2

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Germany
Condens

Condens

5,0 (5)
Lokales Produkt
15,00 €
Monat
Kostenlose Version
Kostenlose Testversion
17
13
4,8 (5)
4,8 (5)
5,0 (5)
VS.
Startpreis
Preisoptionen
Funktionen
Integrationen
Benutzerfreundlichkeit
Preis-Leistungs-Verhältnis
Kundenservice
250,00 $
einmalig
Kostenlose Version
Kostenlose Testversion
39
5
4,4 (126)
4,5 (126)
4,3 (126)
Die grünen Bewertungsbalken geben an, welches Produkt gemessen an der Durchschnittsbewertung und der Zahl der Bewertungen am besten abschneidet.

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Bewertungen über Condens

Durchschnittliche Bewertung

Gesamt
5,0
Benutzerfreundlichkeit
4,8
Kundenservice
5,0
Funktionen
4,6
Preis-Leistungs-Verhältnis
4,8

Nutzerbewertungen nach Unternehmensgröße (Angestellte)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Bewertungen nach Punktzahl finden

5
100%
Emma
Emma
Director of Product Design in USA
Verifizierter Nutzer auf LinkedIn
Versicherung, 51–200 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Very happy we are using Condens!

5,0 vor 5 Monaten

Kommentare: Love it. Really happy with the people from Condens that I have interacted with. Feedback is taken seriously – the [sensitive content hidden] even directly addressed a small bug I found. It feels good working with a tool that has people on the other side of it.

Vorteile:

Condens does not feel feature-bloated like some other research repository tools. Overall it's pretty intuitive and building reports and putting data synthesis together happens quickly. It's easy to pull data from different projects and include it in a single artifact. Setup was easy and smooth, and the team is communicative, helpful, and kind. The cost fit much more in line with what our small team can handle, and they took our requirements for privacy and security very seriously.

Nachteile:

I am still adjusting to the UI a bit. Our team is coming from a different, more expensive research repository tool that was much brighter and colorful – a bit more modern, visually. Once we saw what Condens could do for us, it was worth moving away from 'pretty' to get 'useful'.

Antwort von Condens Insights

vor 5 Monaten

Thank you for this awesome review, Emma! We're thrilled to hear that Condens is adding value to your user research process. Happy researching!

Gabriel
Senior UX Researcher in USA
Computer-Software, 1.001–5.000 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

A game changer for qualitative UX research

5,0 vor 8 Monaten

Kommentare: We are using Condens to analyze our research interviews more quickly and collaboratively and to build a research repository that our UX team can refer to when designing for end users in various types of roles/personas.

Vorteile:

Condens was truly a game changer for our in-house UX team, allowing us a central location to collaborate on qualitative research that is not only functional but also a joy to use. Automated transcripts tied to the actual videos of our interview sessions that we can easily search, tag and filter makes it incredibly easy to collaboratively identify important themes and to pull quotes and video highlights to incorporate into presentations for stakeholders. On top of all this, the Condens interface is clean and beautiful and has made research a lot more fun.

Nachteile:

The main thing that I would love to see is more functionality dedicated to creating sleek video highlights reels of feedback from users (these videos are super valuable for persuading stakeholders). While I definitely don't expect Condens to become a full video editing program, some simple editing features would be very valuable. For example, I would love to be able to easily adjust the portion of a tagged quote that makes it into a video highlights reel (without having to work around by creating new tags). It'd also be super helpful to be able to crop the video (for example to show just the participant and exclude the interviewer from the image). Bonus would be to able to add some basic text overlays or at least a title screen to describe the video. Essentially, I would love to take advantage of the link between text transcripts and session videos to quickly make sleeker highlights videos than what is possible now in Condens without having to export and work in another piece of software like Premiere. In fact, the ability to quickly amass video clips from highlighted portions of transcripts was probably the main killer feature that drew me to Condens in the first place.

Antwort von Condens Insights

vor 8 Monaten

Thank you so much for the great review, Gabriel! We really appreciate your feedback as we are always striving to improve our product.

Petr
Petr
Senior UX Designer in Tschechien
Verifizierter Nutzer auf LinkedIn
Telekommunikation, 501–1.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

The perfect tool for qualitative analysis for UX designers.

5,0 vor 5 Monaten

Vorteile:

Quality of transcription and ease of use. A tool that doesn't want to do everything and does just about what we need it to do – help with the analysis of my in-depth interviews and usability tests.

Nachteile:

Condens does not integrate with Lookback.com – which is not their fault when Lookback does not expose an API to get the recordings. They recently dropped the per-project pricing and only have standard subscriptions.

Antwort von Condens Insights

vor 5 Monaten

Hi Petr! Thanks so much for leaving this review and sharing your thoughts on Condens. It's great to hear that you're getting a lot of value out of it.

Lila
UX Researcher in Niederlande
Computer-Software, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

It's a great tool to have under your belt.

5,0 vor 3 Monaten

Vorteile:

Condens is very easy to learn and master. It didn't require a lot of time to set up. Once it's set up, there is a little bit of effort you must put in to have a consistent taxonomy in global tags or project-based tags. But the whole user flow and fluency of using this product is well-thought.

Nachteile:

The transcriptions are good if there is only one language speaking, but for international companies with diverse user base, it becomes a bit of a headache at some point to correct the transcriptions that have foreign words mentioned (that were outside of the transcription language). However, the transcription is usually spot on in identifying the different people speaking and the words themselves. I also would like to see more webinars with tips, tricks, etc. from Condens tailored to their users. A great one would be building the infrastructure for a research repository.

Antwort von Condens Insights

vor 3 Monaten

Thanks for sharing your thoughts! Glad to hear that you find Condens easy to learn and use. We also appreciate your feedback on transcriptions and different language challenges. We already have some interesting webinars on research repositories in general and setting up the infrastructure in the pipeline, we'll keep you updated. Happy researching!

Birgit
Professor in Deutschland
Design, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Condens as a facilitator for learning User Research in University environment

5,0 vor 3 Monaten

Kommentare: Wonderful! The perfect learning tool for design students freshman to get in touch with User Research!

Vorteile:

Quick and easy setup Comprehensive UX and Ui Transparent use of data and language AI Joy of use with visual storytelling Export of artifacts in reports Shows students how to work with qualitative data and learn on the way how to assess database for Design Research Gives basic understanding of Grounded Theory in practice

Nachteile:

If any: Onboarding of new users and teams could be also available in bulk. Permissions maybe a little more transparent (I tried to show students examples from other workspaces, which was in this case too complicated).

Antwort von Condens Insights

vor 3 Monaten

Thank you so much for taking the time to write the review and sharing your feedback, Birgit! We are happy to support students and professors by simplifying access to our UX research analysis and repository tool.