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AutoLeap
Was ist AutoLeap?
AutoLeap ist eine Softwarelösung für das Automanagement, die für nordamerikanische Autowerkstätten entwickelt wurde. Diese vielseitige Software für Autowerkstätten ermöglicht Werkstattbesitzern eine effizientere Geschäftsführung, bei der jedes Detail in ihrer täglichen Managementerfahrung berücksichtigt wird.
Zu den wichtigsten Funktionen von AutoLeap gehören:
– DVIs (Digital Vehicle Inspections)
– Automatisierte Überprüfungsfunktionalität
– Automatisierung von Marketingkampagnen
– Flottenmanagement
– Intelligente Terminplanung
– Sofortige Kostenvoranschläge und Rechnungen
– Techniker-App
Wer verwendet AutoLeap?
AutoLeap ist stolz darauf, unabhängige Reparaturwerkstätten, Spezialwerkstätten und Franchise-Werkstätten in den Vereinigten Staaten und Kanada zu bedienen. Die Software ist für Werkstätten jeder Größe geeignet und skalierbar.
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AutoLeap
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Bewertungen über AutoLeap
In Betracht gezogene Alternativen:
One Satisfied User
Kommentare: AutoLeap has helped us increase our ROs and track our business metrics very efficiently. I can't speak highly enough of the team they have built there. The customer service is second to none in any business I've been a part of.
Vorteile:
First and foremost, the team at AutoLeap has been AMAZING in every facet from the very first demo to our ongoing conversations about improvements. The integration team went above and beyond for us to customize our environment exactly how we wanted it for our specialty shop. Throughout our time with AutoLeap they have been extremely quick to respond and have handled each and every question of ours without a hitch. The workflow is super smooth and allows us to fly through our customer entry and RO generation so that our customers aren't just sitting there staring at us uncomfortable while we fumble through cumbersome software. They also love the back and forth communication through text. We love the regular updates that include improvements based on our feedback. We've specifically asked for tweaks on different features and over time have seen them all implemented by the team at AutoLeap. To know that a company truly values your opinion as a customer is a great feeling.
Nachteile:
The only minor issue I have is that I do wish the software translated better to mobile devices for the rare instance that I would like to handle something from my phone. I can use it on my Android phone (Pixel 5a) but it's not the best overall experience. I've gotten used to having a tablet or laptop with me in case I need to handle something remotely (which is rare).
In Betracht gezogene Alternativen:
Absolutely no regrets in moving to Auto Leap.
Kommentare: Auto Leap became easier and easier to work with. I was up to speed after only 50 RO's.
Vorteile:
The system software is designed around the auto repair industry, so it works very well for my specialized shop. I did my homework and looked at all of their competition and one by one they fell by the wayside when it came down to the complete package.
Nachteile:
Information from my old system could not be transferred
Antwort von AutoLeap
vor 4 Tagen
Thanks for the great review. We're glad AutoLeap is working well for your shop.
In Betracht gezogene Alternativen:
AutoLeap has exciting features that are far too clunky to USE!
Kommentare: I feel like the sales team and the engineering team need to work together to truly understand the true limitations of the system. The conversion to AutoLeap was a true challenge and having to reverse migrate after only two weeks is a tough pill to swallow.
Vorteile:
I love that the CRM is integrated into the shop management system with easy access to customer reviews (internal and Google) but the CRM is actually so limited that it prevents you from utilizing your own data for other marketing campaigns such as direct mail. Additionally the CRM is limited to actual customers and does not work with mailing lists.
Nachteile:
The reporting features are limited. Once an invoice is completed there is no way to make changes to it such as correcting a technician or a cost of a part. Additionally, technician efficiency reporting is strange and hard to understand. I have used multiple systems including TekMetric, RO Writer, ShopWare, AllData Manage and others and have never had such a difficult time understanding my KPI metrics.
In Betracht gezogene Alternativen:
From Mitchell to Autoleap
Kommentare: It's not bad for the price. Overall, if this was my first software experience as a service advisor, I think I would fall short of learning correctly. When comparing the wiring diagrams on AutoLeap compared to ProDemand, there is no question that autoleap has a lot of fine tuning to do.
Vorteile:
Sending estimate and invoices electronically. Approval process is easy. Chat box is easy.
Nachteile:
No wiring diagrams like ProDemand. Incorrect part sourcing Lack of labor guide items Archiving an estimate shows in recent reports as "unpaid" which causes us to never archive any estimates. This created clutter The tiles are so big. Why not just have the vehicles and client names listed. It makes it difficult to find a vehicle unless we memorize the clients name.
Antwort von AutoLeap
vor 4 Monaten
Hi Vanessa, thank you for your review. We have taken your feedback into consideration for future updates. Thank you for choosing us.
In Betracht gezogene Alternativen:
Great Product/Service
Kommentare: Very good. [sensitive content hidden] has been great to deal with and guide us through the process.
Vorteile:
Very efficient, a lot less typing required, track jobs in the shop more efficiently
Nachteile:
Its a lot to get used too but once you understand its very efficient
Antwort von AutoLeap
vor 3 Wochen
Thank you for your positive feedback! We're thrilled to hear AutoLeap is making your processes more efficient. Your experience and satisfaction are what drive us to keep improving.
