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Carbonara
Was ist Carbonara?
Carbonara ist eine kostenlose Wartelisten- und Restaurantreservierungssoftware, die es Ihnen ermöglicht, Warteschlangen und Online-Buchungen nahtlos zu verwalten. Die Software ermöglicht es Ihrem Restaurant, Kunden in die Warteschlange aufzunehmen, sie per SMS zu benachrichtigen, wenn ein Tisch verfügbar ist, sowie Online-Reservierungen ohne zusätzliche Gebühren entgegenzunehmen. Carbonara ist einfach zu bedienen und ermöglicht es Ihrem Team, Tische zu verwalten und Kunden effizienter zu platzieren.
Wer verwendet Carbonara?
Restaurantbesitzer, Manager von Restaurants, Servicemitarbeiter, und Kunden, die Restaurants reservieren möchten.
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Carbonara
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Bewertungen über Carbonara
Helpful to new business and a stride above other competitors
Kommentare: 100% couldn't live without it! Allows our customers the piece of mind that they have a booking and helps us gauge our staffing levels! Congratulations carbonara on a super piece or hospitality software
Vorteile:
It's a straight forward and easy to use piece of software. From the booking link on you're website to automatically selecting tables, it free up a space in you're head to focus on the customers.
Nachteile:
There is nothing in this app that you can humble with! The team behind the app are super knowledgeable and helpful to resolve any issues that may arise
Antwort von Carbonara
vor 3 Jahren
Hi Stuart, thank you so much for writing us this great review! We really appreciate it, we are alway working to imporve our customer's experience and help them with their work. It's a real boost to our team when they get a good review and feel their efforts are appreciated. Thank you so much again, we look forward to make your future experience with Carbonara app even better! Best, Francesca Customer Success
Carbonara
Kommentare:
Excellent - [SENSITIVE CONTENT]
the BEST
Vorteile:
User & budget friendly & accomplishes our needs with limited reservations mostly walk-in business & waitlists
Nachteile:
Would like to be able to secure reservations with a guest credit card
Antwort von Carbonara
vor 3 Jahren
Hi Gina, thank you so much for taking the time to write us a great review! We really appreciate it. It's a real boost to our team when they get a good review and feel their efforts are appreciated. Thank you again! We're looking forward to making your experience even better in the future!
In Betracht gezogene Alternativen:
Julie’s Kopitiam
Kommentare: I do love this app! It’s made life so much easier for us. Friendly service
Vorteile:
It’s so user friendly and it’s made our booking system so much easier
Nachteile:
Inability to merge tables together yet. And inability to time slot covers. It can be a long wait time to get a help response/ unsure if I’m contacting the right people for a response.
Antwort von Carbonara
vor 3 Jahren
Hi Julie, Thank you for your review. We are really happy that you like the app, we are a young team and we are working constantly to make improvements and offer new and innovative functions. We are always available to help our customers, we will take better care of your feedbacks in the future. We look forward to make improvements and make your experience even better. Thank you for your trust from the whole Carbonara team!
Really Good Booking system
Kommentare: The contact I have had with the team has been exceptional, a team of people that enjoy what they do, and value your feedback and suggestions.
Vorteile:
We like how the waitlist feature means our customers can join a virtual queue, we also like how we can process answer machine messages, without having to call customers back, as the system will send out an automated message. The team are constantly wanting to develop and advance the app further and are really keen to here end user feedback and take comments onboard. The fact that this app is totally free no monthly fees, no message fees and zero commissions.
Nachteile:
We have made our suggestions about improvements, these have been taken on board and developed into further updates of the app
Antwort von Carbonara
vor 3 Jahren
Hi Oliver, Thank you so much for taking the time to write us a great review! We really appreciate it. It's a real boost to our team when they get a good review and feel their efforts are appreciated. Thank you again! We're looking forward to making your experience even better in the future! Best, Binh Le Customer Success
Great (FREE!) Waitlist and Reservations Management for Restaurants
Kommentare: It does exactly what it says it will, and does it simply and intuitively. There aren't a ton of bells and whistles, which actually contributes to the ease of training, roll-out, and daily use. Additionally, I've found the development team to be truly interested in feedback and accessible for questions.
Vorteile:
Training was -dead- simple on the software, extremely easy to roll out to team, and use is intuitive. Not a ton of frills or feature creep, but accomplished exactly what it said it would, which is exactly what we needed it to do, and it has done it flawlessly
Nachteile:
There isn't the availability yet for multiple users or permission sets, which isn't the end of the world, but it means we don't have the ability to track who made which changes, as our whole team shares one username/password. That said, the lack of this feature hasn't impacted our ability to use it, and it has still worked beautifully for what we needed it to do
Antwort von Carbonara
vor 3 Jahren
Hi Jeff, Thank you so much for taking the time to write us a great review! We really appreciate it. It's a real boost to our team when they get a good review and feel their efforts are appreciated. Thank you again! We're looking forward to making your experience even better in the future!
