fabric

Strategic Partnership

Vorteile:

With Fabrics “API-centric” approach, their headless architecture goes hand in hand with GNC’s strategic omni-channel architecture methodology. All the functions exposed in API form across each of Fabric’s platform (Loyalty, PIM, Storefront, etc.) can be easily reused on all channels. Fabric’s headless and modular architecture is empowering GNC with the capability to accelerate our strategic roadmap by separating our business critical “all-in-one” monolithic applications into the right technology solutions that will drive hyper-focused business initiatives.

Nachteile:

With change, there are always the occasional hiccup. GNC has encountered a great deal of changes due to the COVID-19 pandemic. Fabric has been supportive and partnered with GNC the entire time.

Replatforming with Fabric

Kommentare: Overall excellent and one of the best transitions to new systems/software that we've experienced.

Vorteile:

The transition has been very smooth and effortless. The team at Fabric is outstanding and the software allows for greater flexibility and scalability as we drive all of our digital properties on this new platform.

Nachteile:

We were not able to launch earlier due to overlapping with our peak season. Not a problem of Fabric but part of our planning challenges prior to signing up for our engagement.

Good platform but needs better reporting

Kommentare: Fabric allows us to easily onboard partners but would like to see updated reporting and a list of Fabric partners that we could connect with to see if there is interest in the maternity space.

Vorteile:

Integration is flexible and @Revcascadesuppport team is very quick to respond to inquiries

Nachteile:

Reporting/Analytics need to be updated. We use the UPC as the common data point and the sales and top dollars listed are reported on by the retailer SKUs. We have no data/metrics within fabric. We have to manually pull reporting to see sales by partner by week/month/year.

Exciting Platform

Kommentare: We are enjoying the transition from RevCascade to Fabric and appreciate the hands on experience that we are getting from our Fabric partner. Our partner has been such a great guide in helping us identify our issues and diligently works with us to solve it in future Fabric updates. We are excited to continue our partnership together and look forward to seeing the future of Fabric unfold.

Vorteile:

What we enjoy most is the consistent updates that Fabric is making to address our pain points and update the platform to meet the standards of the market's competitors. Their simplified dashboard is easy to digest and absorb when reviewing many vendors at a time. We also enjoy the one-on-one care we get with our Fabric partners. We have a great partner who is transitioning our current platform - RevCascade to Fabric in the most seamless manner which is very helpful to us.

Nachteile:

We are still learning the new features of this platform and have not fully transitioned to Fabric yet so we cannot share any cons at this time.

Fabric's Headless platform powers our B2B buying experience

Kommentare: Great experience starting from senior leadership to customer success and support management.

Vorteile:

Fabric's team was easy to work with as was their platform during demo's and integration phases. Even within the first year, their platform adopted to our B2B specific needs at blazing fast speeds!

Nachteile:

Fabric's platform has adopted to our needs and have shown they are a true partner in our B2B journey.

Nick's Fabric Reviw

Kommentare: Historically, from a support perspective, it's been easy to get one-off answers but comprehensive trainings for both the retailer and vendors on the software would be helpful

Vorteile:

The platform gives a good snapshot of open/shipped orders so you can get a good idea of your recent performance at a glance

Nachteile:

I'd like more robust reporting capabilities and more assistance when it comes to supporting issues our vendors incur as we have limited visibility from our perspective

Fabric Assessment

Vorteile:

Helpful customer support, Shopify integration, seamless onboarding, user-friendly interface

Nachteile:

Returns capabilities, needs more reporting metrics,

Miguel Robles BBCOM Catalog Team

Kommentare: Enjoyed working with Fabric team. Fabric support was quick in responding to issues and questions.

Vorteile:

Field navigation for updates: Can easily export product for cvs update import or unpublish product for manual updates. Personally, most useful is import capabilities when processing large price increases or single field updates across multiple products.

Nachteile:

Creating image an update URL. Previous V1 PIM had ability to create image URL while V2 does not have feature.

Fabric Review

Kommentare: Ala carte capability integration allowing us to rely upon Fabric as a strong headless ecommerce capability provider.

Vorteile:

Ease of use, integration and technical support. Great product, great company.

Nachteile:

No issues to report. Fabric has worked very well for us, when dealing with complex custom pricing scenerios.

Best in Class Headless eComm Components

Kommentare: Excellent.

Vorteile:

Easy to deploy and performance is optimized to suite your needs. Easy to use and adoption is seamless.

Nachteile:

Initial API integration may be a little tricky cause its bidirectional API to API, but once established, it runs smooth.

Fabric Review

Vorteile:

Very useful once it's put to use correctly. Most features can be automated, which is very help.

Nachteile:

Requires the inclusion of 3rd party users, which can be hard to convince. Product upload is very time consuming

Great

Vorteile:

Powerful tools & great features. Great platform

Nachteile:

Time to launch was longer than we would have liked - but, any platform transition has those issues.

B2B eCommerce

Kommentare: Their teams are a delight to work with and we look forward to an amazing digital future with fabric at our side.

Vorteile:

fabric was able to fit their features specifically to the needs of our project. They saw what we needed and honed in on that to give us the best solution available.

Nachteile:

So far, no major complaints. To be fair, we are early stages in the project, but all good so far!

Leveraging fabric for Marketplace and beyond

Kommentare: Overall, my experience has been excellent. I was cautiously optimistic when we first embarked on launching a marketplace via fabric, and have been impressed with their support and the product's ease of use.

Vorteile:

The product has been extremely easy to use and the support from the fabric team has been incredible.

Nachteile:

We recently began our partnership with fabric and are getting close to launching. At this time, I am unable to provide improvement recommendations.

Intro review

Kommentare: It's still a little too early on

Vorteile:

It is still the very beginning stages of our integration, so I don't have a strong opinion yet. However, the team has been great so far, and very clear and easy to communicate with

Nachteile:

There is not any clear call outs on something I already dont like