Was ist Voyent Alert!?
A multi-purpose notification service providing targeted, personalized & enriched notifications for both emergencies and day to day.
Traditional platforms are limited to bland text notifications and rudimentary text-to-speech. Voyent Alert! goes beyond the traditional offerings and gives you the power to include personalized information, maps, visuals and attachments. These enriched alerts provide users with relevant information, allowing them to make better, more informed decisions.
Wer verwendet Voyent Alert!?
Designed to meet the needs of businesses, governments, first responders, and institutions. Voyent Alert allows you to tailor your messages to the unique needs of your specific audience.
Voyent Alert! – Details
ICEsoft Technologies
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Startpreis
Kostenlose Version
Gratis Testen
Voyent Alert! – Bereitstellung und Support
Kundenbetreuung
- E-Mail/Helpdesk
- FAQ/Forum
- Wissensdatenbank
- Telefon-Support
- 24/7 Live-Support
Einsatz
- Cloud, SaaS, webbasiert
- Mac (Desktop)
- Windows (Desktop)
- Chromebook (Desktop)
- Android (mobil)
- iPhone (mobil)
- iPad (mobil)
Training
- Persönlich
- Live Online
- Dokumentation
- Videos
Funktionen von Voyent Alert!
CCM-Software
- API
- Abrechnung & Rechnungsstellung
- Aktivitäts-Dashboard
- Aktivitäts-Verfolgung
- Alarmfunktion / Benachrichtigungen
- Anpassbare Vorlagen
- Anrufaufzeichnung
- Automatische Antworten
- Batch-Daten Kommunikation
- Berichterstattung und Statistik
- CRM
- Chat / Messaging
- Content-Management
- Drittanbieter-Integration
- Druck-Management
- E-Mail-Management
- E-Mail-Verteilung
- Echtzeit-Aktualisierungen
- Echtzeit-Benachrichtigungen
- Echtzeit-Berichterstattung
- Echtzeitüberwachung
- Etikettierung
- Feedback-Management
- Historische Berichte
- IVR / Spracherkennung
- Inbox-Management
- Kommunikationsmanagement
- Kontakt-Datenbank
- Kontaktmanagement
- Kundendatenbank
- Kundenhistorie
- Kundenspezifisches Branding
- Live-Chat
- Mehrsprachig
- Multi-Channel-Kommunikation
- Multichannel-Management
- On-Demand Kommunikation
- Personalisierung
- SMS-Nachrichtenversand
- SSL-Sicherheit
- Social-Media-Integration
- Umfragen & Feedback
- Verfolgung von Interaktionen
- Video-Unterstützung
- Vorlagen-Management
- Warnungen / Eskalation
- Werkzeuge zur Zusammenarbeit
- Widgets
- Workflow-Management
- interaktive Inhalte
Emergency Notification Software
- API
- Aktivitäts-Dashboard
- Alarmfunktion / Benachrichtigungen
- Anpassbare Vorlagen
- Audit Trail
- Benutzer-Management
- Berichterstattung / Analyse
- Berichterstattung und Statistik
- Campusbenachrichtigungen
- Chat / Messaging
- Daten-Import / -Export
- Desktop-Benachrichtigungen
- Drittanbieter-Integration
- E-Mail-Benachrichtigungen
- Echtzeit-Aktualisierungen
- Echtzeit-Benachrichtigungen
- Echtzeit-Berichterstattung
- Echtzeit-Daten
- Echtzeitüberwachung
- Einkauf & Empfang
- Ereignisgesteuerte Aktionen
- Erinnerungen
- Geografische Karten
- Geolokalisierung
- Geotargeting
- Kommunikationsmanagement
- Kontakt-Datenbank
- Kontaktmanagement
- Live-Chat
- Massenbenachrichtigungen
- Mehrsprachig
- Mehrsprachige Meldungen
- Mobile Benachrichtigungen
- Mobiler Zugriff
- Multi-Channel-Kommunikation
- Push-Benachrichtigungen
- Risiko-Warnungen
- SMS-Nachrichtenversand
- Sichere Datenspeicherung
- Standortverfolgung
- Statusverfolgung
- Störfallmanagement
- Szenarioplanung
- Terminplanung
- Umfragen & Feedback
- Verfolgung von Interaktionen
- Vorlagen
- Zugriffskontrollen / Berechtigungen
- Zwei-Wege-Kommunikation
- Überwachung
Siehe die vollständige Emergency Notification Software Liste
Mitarbeiterkommunikation Tools
- API
- Aktivitäts-/Newsfeeds
- Aktivitäts-Dashboard
- Alarmfunktion / Benachrichtigungen
- Anpassbare Formulare
- Anpassbare Vorlagen
- Audio/Video Messaging
- Aufgabenmanagement
- Berichterstattung und Statistik
- Besuchermanagement
- Chat / Messaging
- Compliance-Verfolgung
- Content-Management
- Digitale Beschilderungen
- Dokumentenmanagement
- Drittanbieter-Integration
- E-Mail-Management
- Echtzeit-Aktualisierungen
- Echtzeit-Analytik
- Einmalige Anmeldung
- Filesharing
- Geplanter Nachrichtenversand
- Kalenderverwaltung
- Kampagnenmanagement
- Kommunikationsmanagement
- Kundenspezifisches Branding
- Live-Streaming
- Massenbenachrichtigungen
- Mehrsprachig
- Mitarbeiter-Engagement
- Mitarbeiter-Gemeinschaften
- Mitarbeiter-Onboarding
- Mitarbeiterverzeichnis
- Mobiler Zugriff
- Multi-Channel-Kommunikation
- Newsletter-Management
- Platzreservierung
- Quiz
- Read Receipts
- Screensaver Management
- Sichere Datenspeicherung
- Social-Media-Integration
- Umfragen & Feedback
- Veranstaltungskalender
- Visuelle Benachrichtigungen
- Werkzeuge zur Zusammenarbeit
- Wissensmanagement
- Workflow-Management
- Zielgruppen-Targeting
- Zugriffskontrollen / Berechtigungen
Push Notification Software
- AB-Tests
- API
- Ablauf-Benachrichtigungen
- Abonnementverwaltung
- Aktivitäts-Dashboard
- Alarmfunktion / Benachrichtigungen
- Anpassbare Formulare
- Anpassbare Vorlagen
- Automatisierte Terminplanung
- Benachrichtigung planen
- Berichterstattung / Analyse
- Berichterstattung und Statistik
- Content-Management
- Daten-Import / -Export
- Drag-and-Drop
- Drip-Kampagnen
- Drittanbieter-Integration
- E-Mail Marketing
- E-Mail-Management
- E-Mail-Tracking
- E-Mail-Vorlagen
- Echtzeit-Analytik
- Echtzeit-Benachrichtigungen
- Echtzeit-Berichterstattung
- Engagement-Tracking
- Ereignisgesteuerte Aktionen
- Geolokalisierung
- Geotargeting
- Geräte-Targeting
- Kampagnen-Segmentation
- Kampagnenanalysen
- Kampagnenmanagement
- Kampagnenplanung
- Kommunikationsmanagement
- Kontaktmanagement
- Kontextabhängige Zielansprache
- Konversion-Tracking
- Kundensegmentierung
- Kundenspezifisches Branding
- Mehrere Kampagnen
- Mehrsprachig
- Mobile Benachrichtigungen
- Mobiler Zugriff
- Multi-Channel-Kommunikation
- Multichannel-Marketing
- Push-Benachrichtigungen
- Verhaltens-Tracking
- Visuelle Benachrichtigungen
- Vorlagen-Management
- Web-Benachrichtigungen
Unified Communications Software
- API
- Aktivitäts-Dashboard
- Aktivitäts-Verfolgung
- Alarmfunktion / Benachrichtigungen
- Anpassbare Berichte
- Anrufaufzeichnung
- Anrufer-ID
- Anrufverfolgung
- Anrufüberwachung
- Audio / Video-Konferenzen
- Automatische Anrufverteilung
- Berichterstattung und Statistik
- Berichterstattung über Anrufe
- CRM
- Call-Center-Management
- Chat / Messaging
- Compliance Management
- Computer Telephony Integration
- Dateitransfer
- Drittanbieter-Integration
- Echtzeit-Aktualisierungen
- Echtzeit-Benachrichtigungen
- Echtzeit-Berichterstattung
- Echtzeit-Daten
- Einmalige Anmeldung
- Fax-Management
- Filesharing
- IVR / Spracherkennung
- Integration des aktiven Verzeichnisses (AD)
- Kalenderverwaltung
- Kollaboration mehrerer Nutzer
- Kommunikationsmanagement
- Konferenzschaltungen
- Kontakt-Datenbank
- Kontaktmanagement
- Live-Chat
- Meeting-Management
- Mobiler Zugriff
- Multi-Channel-Kommunikation
- SMS-Nachrichtenversand
- SSL-Sicherheit
- Umleitung der Anrufe
- Verfolgung von Interaktionen
- Video-Unterstützung
- Videoanruf-Aufzeichnung
- Videokonferenzen
- Voice-Mail
- Wechselseitige Audio & Video
- Weiterleitung von Anrufen (Call Routing)
- Zugriffskontrollen / Berechtigungen
Siehe die vollständige Unified Communications Software Liste
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Alle 9 Nutzerbewertungen lesenStephanie T.
Awesome tool and easy to use!
Vorteile:
I absolutely love how simple it is to use the Voyent software. We are able to quickly and efficiently deliver important messages. This service is also so reliable and very rarely have I had any issues. On the rare occasion when we’ve needed help, the Voyent team has been there right away! The staff are friendly and super helpful. I often speak of how exceptional their customer service level is compared to other businesses I deal with. I highly recommend this service to anyone!
Nachteile:
Nothing really! It’s great :) I haven’t had an negative experiences. Any time I’ve had an issue, [SENSITIVE CONTENT HIDDEN] has resolved it within minutes.
Antwort von ICEsoft Technologies
vor 8 Monaten
Thank you for your kind review Stephanie! We really appreciate it. You and your team have done an amazing job with the system and used it such creative ways to engage your community. Thanks for being part of the Voyent Alert! community.
Aaron D.
Its all about the service
Kommentare: [SENSITIVE CONTENT HIDDEN] has been extremely supportive and easy to work with. He provides information, options and encouragement every time we use Voyent Alert. [SENSITIVE CONTENT HIDDEN] is always open to expanding the product to suit our needs making the product better for everyone using it.
Vorteile:
Ease of use and the multiple functions of Voyent Alert make this the most efficient and cost effective program available to local government. Voyent Alert is an internal and external communications tool providing one place to go for communication with staff and residents for both general and emergency information. The best part is the service. calls and emails for advice, direction, help are responded to immediately and options for training are expanded and encouraged regularly.
Nachteile:
After looking for cons, we were unable to find anything we did not like about Voyent Alert.
Antwort von ICEsoft Technologies
vor 7 Monaten
Thanks for your kind review Aaron. We are so glad you find Voyent Alert! easy to use as well as a great tool to communicate with both staff and citizens.
Meranda D.
Great way to get information out!
Kommentare: Recently we used Voyent Alert to send out a survey for public participation. We had over 200 people fill in the survey within a week. With covid restrictions, public participation and communication opportunities have been challenging for our municipality. We feel that the great success of our public participation is due to the efficiency of Voyent Alert in getting communications out.
Vorteile:
Customer service with the company is excellent. They are fast at helping you with anything. The software works great and user friendly. We loved that we could get messages out to people who didn't have access to the internet or a cell phone. Reliable. Updates have made it even better. Our company looks forward to using it more this upcoming year.
Nachteile:
It was initially hard to get users to sign up. They didn't understand what it is for. We are still sending regular messaging provided to help get people to sign up for this. In 2 years we have over 300 users.
Antwort von ICEsoft Technologies
vor 9 Monaten
Thank you for your kind review Meranda! We are so glad you were able to engage your community with the service and saw great results with your survey.
Neil M.
Voyent Alert - excellent choice
Kommentare: We needed a system that would provide mass alerting, targeted alerting, and internal (staff) alerting. Voyent does all of this, along with some "bonus" capability that have proven to be very useful.
Vorteile:
Support is beyond compare. The alerting setup is easy, and very versatile. It have many capabilities beyond other typical "alerting systems". It lends itself to day-to-day advisories such as water breaks and road work, as well as emergencies. New features continue to be added. It is by far the most functional system available, and far better than some others we looked at, which also cost a lot more than Voyent. Most important: we have complete control of the messages delivered.
Nachteile:
Really, no complaints. The few bugs that we encountered were corrected impressively fast. The company is very responsive to suggestions for improvement.
Antwort von ICEsoft Technologies
vor 8 Monaten
Thank you for your kind review Neil! We really appreciate it. You and your team have done an amazing job utilizing the system in creative ways to engage your community. Thanks for being part of the Voyent Alert! community.
Stephane C.
Voyent Alert Review
Kommentare: The staff at Voyent Alert have been very helpful and supportive. I am very pleased overall.
Vorteile:
The Voyent Alert software allows us to send detailed notifications that include a map of the affected area. The system also allows us to send notifications according to residents set locations, instead of sending a message to the entire population or Area.
Nachteile:
The Software is very powerful, it allows the administrator to build custom Alerts. The downfall is that it can get confusing as there are many different ways for creating a notification.
Antwort von ICEsoft Technologies
vor 8 Monaten
Thanks for your review Stephane! We really appreciate it and are glad you are finding the systems features both powerful and useful.
