Market Leader Professional

CRM for those without one!

Vorteile:

Basic, Simply CRM for someone that does not have a powerful CRM for real estate. Every real estate agent should have a CRM and this will go the job for those people that don't have one!

Nachteile:

Was not very robust and did not allow for sufficient auto customer nurturing.

Market Leader is Best

Kommentare: I loved market leader I would still have it but can’t afford it anymore. Was the best CRM I’ve ever used!!

Vorteile:

I love their touch system. The automated campaigns are the best I’ve ever seen!

Nachteile:

The money. It was cheaper through KW when I was under their umbrella but the price went up when I purchased it on my own and was unable to afford.

Very Disappointed

Vorteile:

Nothing at this time.. The company needs to make major adjustments.

Nachteile:

My experience with Market Leader over the past six months has been extremely disappointing. Despite investing $700 per month, I have not received a single valid lead relevant to my service areas. Instead, the leads provided have consistently come from locations over two hours away, which are completely outside my target market. Despite multiple attempts to resolve this issue in the first two months, Market Leader failed to make any adjustments. What’s more concerning is their refusal to cancel my membership or issue a refund for the services that were clearly not delivered as promised. This lack of accountability and disregard for customer concerns is deeply troubling and speaks to a fundamental failure in their service model. I would caution any professional considering Market Leader to seriously reconsider. This experience has not only been a financial burden but has also taken valuable time and resources away from focusing on my business. I strongly recommend exploring more reliable and customer-focused alternatives

Super User Friendly

Kommentare: I enjoyed working with Market Leader Professional, and the platform was great; however the quality of lead deteriorated to a point that it became an act of futility to continue using it.

Vorteile:

The CRM was great, as well as the automatic follow up with letters to clients. I also liked the amount of leads I received.

Nachteile:

The quality of leads began to deteriorate. After a time, it became cost prohibitive. I wasn't even breaking even. I was putting time and effort into this, however, you cant sell someone a home with bad credit and no funds to work with.

Misrepresentation of Product

Kommentare: [sensitive content hidden] So far. I still have 2 more months of billing before I can cancel.
When I made the call to get more details on the services, how it works and so forth. I was told by the representative over then phone that these leads would be screened before they come to me. The service has been bad since day 1. I figure let me give it 2-3 months, but still the same. I kept calling in and they kept making adjustments to my account but nothing ever changed. Most of these leads either have no phone number, bad number etc...It was a different excuse every time. I called last week and spoke with [sensitive content hidden] who indicated he would call me back by end of business. He didn't call that day, the next or the next. I kept calling to figure out what was going on. I had to explain every time and whoever I would get on the phone would say oh"[sensitive content hidden]is dealing with this". I finally got a call from [sensitive content hidden] today. Almost a week later. My request was to just cancel with no fee for the last two months. he than offered to switch me to a 100.00 plan the beginning of may but said I would have tp do a new 6 months agreement. Essentially It would be paying in monthly payment. I told him "why would I extend when It has been a horrible service" and I was made promises in the beginning that did not happen. These leads are not screened.

Vorteile:

Nothing that my other CRM does. I purchased solely for leads and it has been the worst resource I've ever used.

Nachteile:

I didn't get what was promised and the customer support isn't that great.