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Lucernex
Was ist Lucernex?
Lucernex von Accruent ist eine umfassende Lösung für die Verwaltung des gesamten Immobilienlebenszyklus, von der Standortplanung über den Bau bis hin zur Leasingverwaltung. Die Lösung unterstützt globale Portfolios mit mehreren Währungen und Sprachen und lässt sich in führende ERP-Anwendungen (Enterprise Resource Planning) integrieren.
Lucernex lässt sich konfigurieren, um einzigartige Anforderungen zu erfüllen, und hält die höchsten Sicherheitsstandards mit SOC1 -und SOC2-Zertifizierungen (Standard Occupational Classification) ein.
Wer verwendet Lucernex?
Gewerbeimmobilien, Bauwesen, Einzelhandel, Dienstleistungsunternehmen, öffentlicher Sektor, Gesundheitswesen, Pharma, Telekommunikation, Bankwesen und Finanzen, Versicherungen, professionelle Dienstleistungen, Unternehmens- und Management-Services.
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Lucernex
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Bewertungen über Lucernex
In Betracht gezogene Alternativen:
Lucernex: delightful, and..
Kommentare: Working with lucernex is very intuitive once you figure it out. Until then though it is most reccomended to have someone on their support or staff work with you on items.
Vorteile:
The user friendly finding of needed information. The people who work on/with lucernex always are willing to find any possible solution for a users case, ease of most configurability, integratable programs, reportability on almost all things
Nachteile:
Cost tracking ability, bidding module does not show capex/internal budget lines to compare bids to, unable to select all to check in as an admin, no punch list built in, project side issues can take a while to resolve
Lucernex is great!
Kommentare: This is a great product staffed by great and knowledgeable representatives. We're happy customers!
Vorteile:
Out of the box, it works as advertised with yes initial set up required, but intuitive workflows and processes. Add to that best in class customization and you have both initial and advanced solutions available.
Nachteile:
Support ticket turnaround times are improving, but have historically been slow. When they are fulfilled, it's usually successfully team as the knowledge level on the support team is great.
My LX Thoughts
Kommentare: There are many things that my company wishes LX could do or provide. For example, a flowchart for the workflows. We had to make all of those ourselves. I like the system, but I have nothing to compare it too. I just wish the customer service wasn't hit or miss.
Vorteile:
I like the workflows and how you can customize forms, pages and templates.
Nachteile:
Customer Service and tickets lack if you don't get the core people. They outsource customer support to places like Brazil. Customer service needs help, why do you make us explain the business impact for support tickets? You have to pay if you want to sit down and pick someone's brain about how to set up something new like the bidding modules.
In Betracht gezogene Alternativen:
Lucernex Software is AWESOME
Kommentare: Implementation (through covid) was a bit of a challenge, along with splitting the portfolios for the go live schedule, but was still successful. Post Go-Live, the Managed services and support teams have been wonderful. Highly recommend the Managed Services to any one that asks (and those that don't)!
Vorteile:
I love the customizability and the ease of user interface. The help section is great along with the Dashboard options.
Nachteile:
Security user setup is difficult and needs to be more Admin friendly. Also need to Drag and Drop feature for documents!
A Powerful Tool
Kommentare: It's a lot to learn at first and can feel like a constant journey at times. However, I've been using it for 5 years now and it's capabilities still surprise me.
Vorteile:
It's customizability, flexibility and reporting.
Nachteile:
Some inconsistent features and support frustrations.
Lucernex review
Kommentare: Overall its been great. People are friendly and honest.
Vorteile:
Its customizable to our companies needs.
Nachteile:
still dealing with reporting issues and datamart
Leasing made Easy
Kommentare: LOVE IT!!!!! The software is so easy to use and you can easily have all the major data you need on a lease available on the Summary Page.
Vorteile:
Very user friendly, reports are easy to run and change based on data needs.
Nachteile:
When it times out due to not being used after 15 min or so.
Liking Lucernex
Kommentare: Overall its a positive experience with a few suggestions for improvement.
Vorteile:
I like the functionality of the ASC 842 schedules and ability to customize the payment options
Nachteile:
I think the reports could be more streamlined. I find myself needing to run multiple reports to get the information I need.
Overall great
Kommentare: After initial configuration, it's been great.
Vorteile:
Customization of almost everything; variety of reporting outputs; ability to have automation; the ability to report on everything
Nachteile:
User interface; users allowed to check out workflows and documents but not check in
