Was ist SurveyMonkey Enterprise?
SurveyMonkey Enterprise ermöglicht es Unternehmen, kritisches Feedback zu erfassen und darauf zu reagieren, um Wachstum und Innovation mit erweiterten Sicherheits- und Compliance-Funktionen skalierbar voranzutreiben. Integriere das Umfrage-Feedback in deinen Technologie-Stack, um die Entscheidungsfindung zu verbessern und Workflows zu automatisieren. Die Produkte, Unternehmenslösungen und Integrationen von SurveyMonkey ermöglichen es mehr als 335.000 Unternehmen, bessere Kundenerlebnisse bereitzustellen, die Mitarbeiterbindung zu erhöhen sowie Wachstum und Innovation freizusetzen.
Wer verwendet SurveyMonkey Enterprise?
Entscheidungstragende in den Bereichen Marketing, Gesundheitswesen, Personalwesen und Bildung, die sich über Geschäftsziele und -ergebnisse Gedanken machen. IT-Fachkräfte, die Compliance oder Entscheidungen mit Technologielösungen unterstützen müssen.
Wo kann SurveyMonkey Enterprise bereitgestellt werden?
Cloud, SaaS, webbasiert, Android (mobil), iPhone (mobil), iPad (mobil)
SurveyMonkey Enterprise Kosten
- Ja, kostenloser Test verfügbar
SurveyMonkey Enterprise bietet eine kostenlose Testversion.
SurveyMonkey Enterprise – Videos und Bilder
SurveyMonkey Enterprise Funktionen
- Alarmfunktion / Benachrichtigungen
- Anonymes Feedback
- Anpassbare Formulare
- Anpassbare Vorlagen
- Berichterstattung / Analyse
- Daten-Import / -Export
- E-Mail Marketing
- Kontinuierliches Feedback
- Management von Performance-Auswertungen
- Mobile Umfrage
- Negatives Feedback Management
- Self-Service Portal
- Umfragen & Feedback
- Werkzeuge zur Zusammenarbeit
- Überwachung der Beschwerden
Alternativen für SurveyMonkey Enterprise
Bewertungen über SurveyMonkey Enterprise
This software is easy to use
Kommentare: Studies additionally are anything but difficult to make and send to our customers and examine their answers. we've been utilizing this product for battle the board generally and are prepared to contact our database, send them pamphlets and information like connections for our blog articles, online courses, and so forth. With the formats, you'll structure a generally excellent looking email and it'll get the peruser's consideration.
Great advertising begins with incredible programming, and that I think we've established our own. With SurveyMonkey, we've been prepared to contact a decent crowd for our counseling business and get a positive reaction too. we don't have a tremendous promoting group and do most stuff on-house, so relying on master programming as Mailchimp has truly paid off.
The email advertising didn't work week and SurveyMonkey had an excessive number of limitations consequently. SurveyMonkey had huge amounts of limitations on what you'll send which is the reason the product truly didn't chip away at my sake me.
A way for Collection Information.
Kommentare: My overall experience is pretty good. I found that I use it more than I thought I would and it was nice as an analytics tool to track our surveys.
What I like the most about survey monkey is that I can check my corporations surveys and run the analysis. I can also compare it to other forms that we've submitted out to the public. I also found that I like the idea that we can have a centralized hub which this does very well.
For our organization prices becoming more and more of a factor. We find that the pricing can get out of budget and out of our grant. I also do not like the steep learning curve that we have to have.
Nothing special, expensive, and an oddly bitter customer support team.
Kommentare: Frustrating and unimpressive. I can't conjure a reason to choose SurveyMonkey over another tool, and would not recommend it to anyone. That would put my own credibility at peril.
I was able to create a survey with it. That's the extent of my "Pros" column.
So pricy for what you get, which is nothing unique or particularly robust. Literally any other tool will do everything SurveyMonkey does, and for an actually reasonable cost. And the customer service. I saw tons of negative comments on SurveyMonkey's customer service across different sites, and they are all accurate. One example: a co-worker left the company and left a surveymonkey subscription active without telling anyone. After 3 months I reached out to support and asked to cancel, and pointed out there was 0 activity in the account, and asked about a possible refund. They responded (after a week) with a very defensive, accusatory and borderline personally insulting email. An overpriced tool that's ultimately super basic, paired with aggressively-trained and downright mean customer service, should make anyone skeptical. And when there are so many other solid survey options out there, why risk it?
SurveyMonkey almost Enterprise
Kommentare: Overall I was disappointed in the Enterprise features for a larger scaling organization, but impressed with the uptime and survey UIs that were customer-facing. It was very simple to create a new survey or poll and get it sent out to customers. We even used a 1-10 template to get baseline NPS from our customer base that was quite easy. If admin controls get up-leveled I would revisit this product.
I love the ease of setting up a new survey and seeing visual results in chart form.
There are not enough Enterprise features to call this Enterprise-ready. The most glaring thing missing is the ability to SEE and MANAGE surveys that are "out in the wild" as an admin. My team would constantly come to me asking if they could see the results of a survey a colleague had sent. I would have to send them to that individual because I couldn't even see IF it was sent. If that person was out of the office then we were out of luck until they returned. I was very frustrated by this.
Unique survey software
This survey software is very easy to use and does a lot more than your typical survey would provide. I really like the question branching feature that not a lot of other applications provide.
One thing that is could be improved is the design of the software and additional instructions on how to navigate around the software. I think it was a little overwhelming to get to know how to use all of the features but once you get the hang of it you’ll never forget it