Wer verwendet El Dorado Utility Billing?
Die Software konzentriert sich auf Versorgungsunternehmen, die nach einer umfangreichen Abrechnungslösung im Bereich Wasser-, Gas- und Stromversorgung suchen. Typische Kundenrechnungen zwischen 500 und 10.000 Zählern.
Was ist El Dorado Utility Billing?
Neue Version – El Dorado, ein umfassendes System für die Erfassung von Einziehungen und Abrechnungen, bietet ein Kunden- und Zählermanagement sowie die Berichterstellung mit vielen Funktionen und zuverlässiger Online-Zahlung von Rechnungen – verbessert die Abrechnung und den Einzug. Nutze ein fortschrittliches, aber dennoch kostengünstiges Abrechnungssystem. Verbinde die Abrechnung mit Systemen für die Buchhaltung und dem Ablesen der Zähler. Das Cloud-basierte System hat überschaubare Hardware-Anforderungen, die ohne Upgrade auskommen. Importiere Zählerstände schnell und präzise mit Easy Reader for Android. Eine erstklassige Entscheidung für deine Abrechnung.
El Dorado Utility Billing – Details
Creative Technologies
http://www.utilitybillingsoftware.com
Gegründet 1984
El Dorado Utility Billing – Preisübersicht
El Dorado Utility Billing bietet eine Gratisversion und eine kostenlose Testversion. Die kostenpflichtige Version von El Dorado Utility Billing ist ab 495,00 $/einmalig verfügbar.
Startpreis
495,00 $/einmalig
Kostenlose Version
Ja
Gratis Testen
Ja
El Dorado Utility Billing – Bereitstellung und Support
Kundenbetreuung
- Support während der Geschäftszeiten
- Online
Einsatz
- Cloud, SaaS, Web
- Installiert - Windows
- Mobile - iOS Native
- Mobile - Android Native
Training
- Persönlich
- Live Online
- Webinare
- Dokumentation
El Dorado Utility Billing Funktionen
Betriebskostenabrechnung Software
- ACH Zahlungsabwicklung
- Abrechnung & Rechnungsstellung
- Arbeitsauftragsverwaltung
- Einziehen / ausziehen
- Elektrizität
- Erdgas
- Inkasso-Management
- Kabel
- Kontoverwaltung
- Kundenmanagement
- Müll
- Nicht gemessene Abrechnung
- Nutzungs-basierte Abrechnung
- Online-Zahlungsabwicklung
- Raten-Management
- Service-Anrufmanagement
- Strafe-/ Obergrenzen-Verarbeitung
- Wasser
- Zählermanagement
Siehe die vollständige Betriebskostenabrechnung Software Liste
El Dorado Utility Billing Alternativen
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El Dorado Utility Billing – Nutzerbewertungen
Alle Bewertungen lesenGesamtbewertung
Durchschnittliche Bewertung
James H.
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Gesamtbewertung5 /5
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Benutzerfreundlichkeit5 /5
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Eigenschaften & Funktionalitäten5 /5
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Kundenbetreuung5 /5
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Preis-Leistungs-Verhältnis5 /5
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Wahrscheinlichkeit der Weiterempfehlung
- Herkunft der Bewertung
- Bewertet am 28.9.2020
"Try it, You'll never look back!"
Kommentare: Our relationship with El Dorado has been a true friendship. Not just a vendor customer relationship. We honestly feel like they are part of our team, working towards our goals. They just feel like family.
Vorteile: The ease of which it integrates our daily workflow. From billing customers to receiving payments of all kinds. We recently started our AMR program with Itron. El Dorado stepped up and had us running in minutes. The technical support during the transition was above reproach.
Nachteile:
As a user for over 10 years now, we really don't miss much. Anytime we have found something we think we might like, one call and it's usually implemented very shortly. It's almost like having your own
IT department!
Antwort des Softwareanbieters
von Creative Technologies an 9.10.2020
Thanks for the 10 out of 10 review Jim its been great serving you !
- Herkunft der Bewertung
- Bewertet am 28.9.2020
Michael B.
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Gesamtbewertung5 /5
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Benutzerfreundlichkeit5 /5
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Eigenschaften & Funktionalitäten4 /5
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Kundenbetreuung5 /5
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Preis-Leistungs-Verhältnis5 /5
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Wahrscheinlichkeit der Weiterempfehlung
- Herkunft der Bewertung
- Bewertet am 25.2.2020
"Water utility software"
Kommentare: A few learning curves, support assisted with walkthrough and troubleshooting set up. Very professional from sales to install and building accounts.
Vorteile: Very excellent customer service and sales. The software has learning curves, as with all software. Has all modern features, billing, water meter recording, link with tablet nice feature.
Nachteile: Tablet app should have an auto-transfer feature vs transferring the file.
Antwort des Softwareanbieters
von Creative Technologies an 27.2.2020
Hi Michael - Thanks for your feedback. We are expanding the feature / functionality of our EasyReader mobile add and will be enhancing it to add a auto file transfer function, picture taking, GPS mapping and driving directions to the service address. Our sales team will reach out to review it with you.
- Herkunft der Bewertung
- Bewertet am 25.2.2020
Sandra A.
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Gesamtbewertung3 /5
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Benutzerfreundlichkeit3 /5
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Eigenschaften & Funktionalitäten3 /5
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KundenbetreuungNicht bewertet
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Preis-Leistungs-Verhältnis3 /5
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Wahrscheinlichkeit der Weiterempfehlung
- Herkunft der Bewertung
- Bewertet am 7.10.2020
"Sandy's review"
Kommentare: Overall I feel it is a good product, there have been issues when we have added different options such as ACH, and most recently Radio Read, but they have all been taken care of.
Vorteile: The last upgrade done to the program was wonderful. It was one little thing, you can scroll on the Account Manager screen, chose a person, then when you return to the screen it stayed in the same place. There are many options when sorting your Account Manager Screen, very handy.
Nachteile: I feel the help screen could explain a bit better, such as, when reading a topic it tells you how to do the function but doesn't go on to explain what to do if it that doesn't work. I guess that is where customer service team comes in.
Antwort des Softwareanbieters
von Creative Technologies an 9.10.2020
Thank for the review Sandra, we appreciate your comments on the ability to search and sort customers in your database as well as the integration to your ACH and radio reading provider. As for the help guide we are doing custom video recordings specific to your configuration so maybe that's a better option for you them reading the manual.
- Herkunft der Bewertung
- Bewertet am 7.10.2020
Carol K.
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Gesamtbewertung4 /5
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Benutzerfreundlichkeit5 /5
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Eigenschaften & Funktionalitäten4 /5
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Kundenbetreuung5 /5
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Preis-Leistungs-VerhältnisNicht bewertet
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Wahrscheinlichkeit der Weiterempfehlung
- Herkunft der Bewertung
- Bewertet am 7.10.2020
"Marland City Clerk/Treasurer"
Kommentare: See the above comments I made I think that pretty well sums it all up. Overall it's a good system!
Vorteile: Payroll I use every 2 weeks and its very user friendly I've never had any trouble entering the data with the ease of the time frame needed and accuracy.
Nachteile: The manual ugh! To me its very hard to understand. It leaves out the important steps that have to be taken to complete the task. It's vague to the details that your supposed to understand. I had 1 month of training on El Dorado before being left to do all the duties involved in my daily job. I found it easier to make my own manual with the steps I took to complete the task. I'm still making some revisions to my notes so that when and if I'm not elected to this position in April of this year, the person coming in will at least have my manual to follow so it should be easier for them from the start.
Antwort des Softwareanbieters
von Creative Technologies an 8.10.2020
Hello Carol - We appreciate the high ranking on the ease of use of the software and the customer support. We can certainty help you with a customized workflow guide to help with your billing . We do try to keep the manual up to date and there is so many features and topics to cover so sometimes it's a bit overwhelming. We are always here to help so if you ever get stuck please give us a call.
- Herkunft der Bewertung
- Bewertet am 7.10.2020
Jeanne M.
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Gesamtbewertung5 /5
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Benutzerfreundlichkeit5 /5
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Eigenschaften & Funktionalitäten5 /5
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Kundenbetreuung5 /5
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Preis-Leistungs-Verhältnis5 /5
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Wahrscheinlichkeit der Weiterempfehlung
- Herkunft der Bewertung
- Bewertet am 28.10.2020
"El Dorado Utility Billing Software"
Kommentare: I love the program and don't think I could run my business without it. I have always experienced wonderful customer service from the wonderful people connected to this company.
Vorteile: I do the bookkeeping for three small mutual water companies and this software allows me to switch between companies rapidly. It is easy to use and meets all my needs for billing and record keeping.
Nachteile: I have an older version of the program and it uses separate software (Crystal Reports) to compile reports. On this version, reports are not as easy to customize as I would like, but I'm sure that has improved in newer versions of the El Dorado Utility Billing software.
Antwort des Softwareanbieters
von Creative Technologies an 2.11.2020
Jeanne - Thanks for the great review, we are glad the El Dorado program is working well for you and appreciate your business.
- Herkunft der Bewertung
- Bewertet am 28.10.2020
