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Was ist Lightspeed eCommerce?

Verwandle dein physisches Geschäft in einen Online-Shop und verkaufe rund um die Uhr mit Lightspeed eCommerce. Verwalte dein Inventar, behalte deine Verkäufe im Auge, verarbeite Zahlungen und schaffe unvergessliche Einkaufserlebnisse, die Kunden immer wieder zurückkehren lassen.

Wer verwendet Lightspeed eCommerce?

Lightspeed wurde für Einzelhändler entwickelt, die sich auf das Wachstum des Online-Geschäfts konzentrieren, Kunden ein modernes Einkaufserlebnis bieten und effizienter arbeiten möchten – und nicht mehr.

Lightspeed eCommerce Software - 1
Lightspeed eCommerce Software - 2
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Du bist nicht sicher, ob Lightspeed eCommerce das Richtige ist? Mit einer beliebten Alternative vergleichen

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Lightspeed eCommerce

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Die grünen Bewertungsbalken geben an, welches Produkt gemessen an der Durchschnittsbewertung und der Zahl der Bewertungen am besten abschneidet.

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Bewertungen über Lightspeed eCommerce

Durchschnittliche Bewertung

Gesamt
3,7
Benutzerfreundlichkeit
3,8
Kundenservice
3,6
Funktionen
3,6
Preis-Leistungs-Verhältnis
3,4

Nutzerbewertungen nach Unternehmensgröße (Angestellte)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Bewertungen nach Punktzahl finden

5
50%
4
11%
3
17%
2
6%
1
17%
Bryan
Owner in USA
Marketing & Werbung, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Lightspeed Wins Hands Down

5,0 vor 3 Jahren

Kommentare: I can't say enough about their support. Any questions I have are immediately taken care of. Their technical support team is knowledgeable, professional, and courteous.

Vorteile:

My client was looking for one POS solution for his two brick-and-mortar stores and an existing Ecommerce website. We looked at many companies and without reservation recommended Lightspeed.

Nachteile:

None. We have not found anything we don't like about Lightspeed.

Katia
Owner in Kanada
Einzelhandel, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Accessibility and ease for a small business

4,0 vor 3 Jahren

Kommentare: I no longer feel like my retail business is "out of the loop". With eCommerce I can feel confident like any of my competitors and can be on the same comparing category.

Vorteile:

When I was in the market for an Ecom platform for my retail business urgently since the pandemic closed our doors to the public, I was so pleased to find that Lightspeed offered great templates that could be customized and loaded for a great professional and appealing website in half the time it would have taken me to have one built and launched. I am happy to say we just celebrated our year anniversary and are very pleased with the ease and income it has generated so far. We are a longstanding family business since 1978 and creating an Ecom presence was something we were looking to expand with. Our clients constantly compliment our Website and even go as far as browse the pages and styles they like to then come by and try on their choices. Lightspeed Ecommerce perfectly complimented our Lightspeed POS system.

Nachteile:

I had some small issues in regards to content loading and where the content would show up on the platform template but a quick call to support would resolve the matter and they even offered to walk me through the process so I could resolve the matter should it be needed in the future.

Mike
Owner in Kanada
Essen & Trinken, 11–50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Horrible Choice for a Restaurant POS

1,0 vor 2 Jahren

Kommentare: We had the software for less than a month and had to pull the plug on it. That pretty much sums it up.

Vorteile:

There is nothing to like about this POS solution for restaurants.

Nachteile:

There is nothing good about this software. Lightspeed's sales pitch misleads and is not what you get, so much so that we had to cancel our subscription to minimize the damage this software has already caused. Furthermore, they send you the hardware with the promise that you can talk to their support and have it up and running, which is simply not true. I spent over $1000 on hiring a computer person with 30 years of experience, and even after the program was up and running, I made unlimited phone calls to support. Customer service is slow to respond. Despite this, the sales person did not bring it up during the meeting. Lightspeed fails this test because we chose our POS system based on it's guaranteed excellent support. One more reason for switching to Lightspeed was its credit card integration offered by the sales person. But it not only didn't work, it was downright horrible. We ended up removing the integration and went back to standalone. Continuing with the next promise, a seamless integration with our third-party delivery application. The integration was such a disaster that we had to cancel it to minimize the damage it had already done to our delivery rating. They have an OrderAhead (online portal) that falls short. It's terrible. Hence, we returned to our own online platform. Our end result is that I now have to pay close to $300 per month for a POS system, when I previously paid nothing for software that offered the ease of use functionality.

Ryan
Owner in USA
Konsumgüter, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung
Quelle: SoftwareAdvice

Long Time Lightspeed Customers

5,0 vor 6 Monaten

Vorteile:

Its an online based eCommerce. Over the last 10 years it has been a satisfactory product however when initiating it it took awhile to implement effectively for a shoe store.

Nachteile:

We have been lightspeed customers for 10 years. We are coming up on our renewal. We have been nothing short of harassed by Ariel our account manager to use their credit card processing system. We have been using lightspeed without Lightspeeds processor and all of a sudden we are now "required" to use their credit card processor or we will be penalized and a percentage of our sales would go to Lightspeed for not using their processor. This all came from our account manager. We contacted Lightspeed yesterday and informed by the billing department that is not necessarily true. We asked for a new account manager and they keep wanting to put us with the same account manager who gave us false information. All we want to do is sign up for another year and it seems very difficult to do so. I don't understand how 10 years of using their system and they are so easy to brush this off.

Paul
Manager in USA
Gesundheit, Wellness & Fitness, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Solid CRM for customer managment and inventory

5,0 vor 2 Jahren

Kommentare: We manage hundreds of customer jobs at the same time and keep everything organized. The ability to communicate with customers in real-time via text messages is a huge asset and makes managing work orders a breeze.

Vorteile:

The robust features that tie together inventory and customer history are great. We can quickly find the status of a job and located special orders for the customer. The software has tons of features that are customizable in just about anyway you can think of.

Nachteile:

Sometimes processing new sales on an existing account that has special orders in progress can get confusing. You have to pay close attention to several important details on two different screens.