Was ist Lightspeed Restaurant?

Gestalte dein Unternehmen zukunftssicher mit Lightspeed Restaurant und seinen Funktionen wie Lieferung, kontaktloser Zahlung und anpassbaren Grundrissen für die soziale Distanzierung. Wenn Lightspeed dein Restaurant verwaltet, kannst du dich weniger auf den Betrieb konzentrieren und mehr auf die Personalisierung deines Service, um die Kundenzufriedenheit zu erhöhen.

Wer verwendet Lightspeed Restaurant?

Die Funktionen von Lightspeed richten sich nach den Prioritäten von Einzelhandel und Gastronomie. Die Lösung vereinfacht die täglichen Aufgaben, sodass du dich auf das Wesentliche konzentrieren kannst: Geschäftswachstum und Kundenerfahrung.

Wo kann Lightspeed Restaurant bereitgestellt werden?

Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), iPhone (mobil), iPad (mobil)

Über den Anbieter

  • Lightspeed
  • Ansässig in Montreal, Kanada
  • 2012 gegründet
  • Telefon-Support
  • 24/7 Live-Support
  • Chat

Erhältlich in diesen Ländern

Australien, Belgien, Deutschland, Dänemark, Frankreich und 15 weitere

Sprachen

Deutsch, Englisch, Französisch, Italienisch, Spanisch

Lightspeed Restaurant Kosten

Startpreis:

Nicht vom Anbieter bereitgestellt
  • Ja, kostenloser Test verfügbar
  • Keine Gratisversion

Lightspeed Restaurant bietet keine Gratisversion, aber eine kostenlose Testversion.

Preismodelle Kostenlose Testversion

Über den Anbieter

  • Lightspeed
  • Ansässig in Montreal, Kanada
  • 2012 gegründet
  • Telefon-Support
  • 24/7 Live-Support
  • Chat

Erhältlich in diesen Ländern

Australien, Belgien, Deutschland, Dänemark, Frankreich und 15 weitere

Sprachen

Deutsch, Englisch, Französisch, Italienisch, Spanisch

Lightspeed Restaurant – Videos und Bilder

Lightspeed Restaurant Software - 1
Lightspeed Restaurant Software - 2
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Lightspeed Restaurant Software - 1
Lightspeed Restaurant Software - 2
Lightspeed Restaurant Software - 3

Lightspeed Restaurant Funktionen

  • Abrechnung & Rechnungsstellung
  • Aktivitäts-Dashboard
  • Alarmfunktion / Benachrichtigungen
  • Angebotsmanagement
  • Auftragsmanagement
  • Auftragsverfolgung
  • Barcode / Tickets scannen
  • Belegmanagement
  • Berichterstattung / Analyse
  • Berichterstattung und Statistik
  • Buchhaltung
  • Cash Management
  • Drittanbieter-Integration
  • E-Commerce-Management
  • Elektronische Zahlungen
  • Für Bäckereien
  • Geschenkkarten-Management
  • Getrennte Kontrollen
  • Integration in die Buchhaltung
  • Inventarverwaltung
  • Kontrollen aufteilen
  • Kreditkartenbearbeitung
  • Kundendatenbank
  • Kundenhistorie
  • Kundenmanagement
  • Liefermanagement
  • Mehrere Standorte
  • Mitarbeitermanagement
  • Mobiler Zugriff
  • Online-Bestellung
  • Produktions-Management
  • Rabattmanagement
  • Rezept-Management
  • Sendungsverfolgung
  • Tabellenverwaltung
  • Transaktionshistorie
  • Treueprogramm
  • Trinkgeld-Management
  • Verkaufsberichte
  • Verkaufspunkt POS
  • Zahlungsabwicklung
  • Zugriffskontrollen / Berechtigungen
  • für Restaurants

Alternativen für Lightspeed Restaurant

Clover, das All-in-One-Verkaufs- und Zahlungssystem, integriert die Funktionen einer Registrierkasse, eines Kartenterminals und POS-Systems.
Der POS-Touchscreen des Unternehmens war der erste der Welt. Heute führt das Unternehmen mit einer guten Plattform, hervorragendem Support und partnerschaftlichem Denken.
Hippos Software Inc. provides a turn key / full system point of sale solution for restaurant, retail, and service businesses.
A complete suite of integrated hospitality POS systems.
Kostenlose Erstellung und Einrichtung des Menüs. Kontaktiere Rezku, um Einzelheiten zu erfahren.
Square POS ist eine vollständige Point-of-Sale-Lösung mit einer Reihe von Tools für die Verfolgung von Verkäufen und Inventar bis hin zu umfangreichen Analysen.
Das perfekte Restaurant-POS für kleine und mittlere Restaurants und Bars. A&B POS ist bewährt und reich an Funktionen. Entwickelt, um Dinge einfacher zu machen.
PosBytz is a Complete Omnichannel Solution integrated with POS for Retail & Restauarants to manage both multi outlets and Online orders

Bewertungen über Lightspeed Restaurant

Durchschnittliche Bewertung

Gesamt
4,5
Benutzerfreundlichkeit
4,6
Kundenservice
4,4
Funktionen
4,4
Preis-Leistungs-Verhältnis
4,3

Nutzerbewertungen nach Unternehmensgröße (Angestellte)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Bewertungen nach Punktzahl finden

5
65%
4
24%
3
3%
2
6%
1
2%
Erin D.
Co Owner in USA
Restaurants, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Take the plunge, get Lightspeed

5 vor 2 Monaten Neu

Kommentare: Started with Lightspeed during covid, and it was possibly one of the best decisions we could have made for our restaurant. We are now able to accurately determine quantities of items sold and see what menu items are performing under to be able to advertise and highlight those items. Customer support is always available and I’ve never had to wait long to be connected to someone when I needed help. They will do their absolute best to fix every problem you have. We also recently went through a Hurricane that caused power and internet outrages for extended times in our area. We were still able to use Lightspeed despite not being able to connect with the internet thanks to their software and technology. Once the internet was restored (about a month later), Lightspeed was able to back up all sales and report information from when the internet was out. I highly recommend taking the plunge and starting up with Lightspeed. We are very satisfied.

Vorteile:

Ease of use, ease of setup, always someone to help available 24/7

Nachteile:

I can’t even think of something I don’t like about Lightspeed. We are very satisfied with them.

In Betracht gezogene Alternativen: Toast POS

Gründe für den Wechsel zu Lightspeed Restaurant: Better setup, better customer service, availability to add other services like online ordering and loyalty program

Malcolm K.
GM in Kanada
Restaurants, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Choose Lightspeed!

4 letztes Jahr

Kommentare: Lightspeed was, is, and will continue to be great for us.
Staff loves the ease of use of the front end. I love the simplicity of updating the online site, the data available for export in the office, and the full integration with our other software.

Vorteile:

We had the highest expectations for Lightspeed POS and have been ecstatic about the choice. Staff appreciates the ease of use and the quick customization (once familiar with back office which does not take that long). We have continued to appreciate the helpful 24 hour customer service team. Even when they did not have answers for our unique problems, they always did their best to figure out a workaround. The ability to export raw data of every receipt item for every receipt entered has proven invaluable. With knowledge of Excel, data analytics have been insightful and highly beneficial. Since the pandemic began, Lightspeed has continued to innovate and has improved their product which has allowed us to create an online ordering site for pickup and delivery. And the best part is full integration with our online site, POS, accounting software, and scheduling software.

Nachteile:

First, no POS is perfect, including Lightspeed. Understanding the back end has allowed us to create work arounds for things the software is currently incapable of doing as intended at this time. One thing has been problems with combos, which we resolved with a workaround. The biggest con is the process used for some software upgrades. Understandably, when a request is made often, it is pushed up the programmer's priority list. There are however some upgrades that, although not highly requested, can definitely improve the product. I have several requests into the programmers at this time.

In Betracht gezogene Alternativen: Hippos POS, Squirrel POS, TouchBistro und Silverware Avrio

Gründe für den Wechsel zu Lightspeed Restaurant: Lightspeed being Ipad based was the first consideration which eliminated some. Then online reputation, customer service, and sales process were taken into account. And, as a publicly traded company, the Lightspeed stock at the time of purchase was in the news and it was at the start of it's rise. At this writing, it is almost triple that price.

Kesha B.
Sales/Marketing/Event Director in USA
Gastgewerbe, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Go with something else!

2 vor 4 Wochen Neu

Kommentare: If it was up to me, I would cancel our contract.

Vorteile:

Fairly easy to set up for basic items. Not much else is easy with this.

Nachteile:

Anytime we lose power, printers will not work and requires a 45 min - 1 hour call with support. Cannot set up a tab using a credit card at our bar. Tickets print too long with unnecessary information that is redundant. Multi-choice items are difficult to program and then make the order tickets EXCEEDINGLY long. System freezes up when the restaurant is busy causing delays.

Antwort von Lightspeed

vor 3 Wochen

Hi Kesha, We would like to sincerely apologize for your recent experience with Lightspeed. It is our utmost priority to provide a product and service that allows our customers to focus on running their businesses with ease. We value our customers' feedback, and would like to learn more about your specific experience, to have the opportunity to address your needs and concerns. As we are unable to identify your account within our records, please feel free to contact our Customer Success team should you wish to provide further feedback. You may reach us Toll-Free at: 1-844-365-2868 Thank you, Lightspeed Commerce

Magdi B.
Owner in Kanada
Restaurants, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

User Friendly

5 vor 2 Monaten

Vorteile:

Great POS system with a very user friendly app! Simply made it easy to look after my business :)

Nachteile:

Not sure what to say. All is just good. That is all

Vaughn A.
Owner/Director in Kanada
Essen & Trinken, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung
Quelle: SoftwareAdvice

!!SMALL BUSINESS WARNING!! NOT FAIR

4 vor 2 Jahren

Kommentare: !!WARNING!!! THIS COMPANY IS NOT FAIR!
They bundled in the loyalty program in our automatic renewal. We were looking into the addition to see if it fits our business. Another $800 was tacked on to our renewal for the Loyalty program that I did not authorize. They are refusing to refund the Loyalty program fee say that we are in a contract and they have a phone recording committing to the contract (they won't actual share the recording though). We have no need for this extra program at the moment, have not used it and do not plan to use it at this time as our business volume has a ceiling and the margins do not support it at this time. We understand the value in the loyalty program by cannot presently justify it.
I have not worked for or worked with a company that does not work fairly with their customers. I do not recommend LightSpeed and am stuck with them for another 11 months and plan to find a better POS partner.

Vorteile:

The software is comprehensive. Many add-ons are available at high costs.

Nachteile:

It can get complicated and takes some effort to train new staff. Support is good for the software although I have found that are led down the wrong path and wast time. Some of the representatives are not knowledgeable enough.

Antwort von Lightspeed

vor 2 Jahren

Hello Vaughn, We would like to apologize for your recent experience with Lightspeed and hope that we can work with you in order to get things moving in the right direction. We see that you have been in touch with our Customer Success team and we encourage you to continue working with them. Thank you, Lightspeed POS