--- description: Detaillierte Informationen über SAM zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: SAM Erfahrungen, Vor- und Nachteile – Capterra Deutschland 2026 --- Breadcrumb: [Startseite](/) > [KFZ Werkstatt Software](/directory/20006/auto-repair/software) > [SAM](/software/211766/sam) # SAM Canonical: https://www.capterra.com.de/software/211766/sam Seite: 1 / 2\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/211766/sam?page=2) > Hol dir ein Werkstattmanagementsystem, das die Verwaltung deiner Werkstatt vereinfacht. > > Bewertung: **4.5/5** von 30 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet SAM? Das Unternehmen bietet Automatisierungslösungen für Werkstätten mit einem einzigen Mechaniker bis hin zu Werkstätten mit mehreren Standorten. Zusammen mit dem Unternehmen findet sich die Lösung und Add-ons, die für dich und dein Team geeignet sind. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.5/5** | 30 Nutzerbewertungen | | Bedienkomfort | 4.5/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.6/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.5/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.2/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 90% | (9/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Auxo Software ## Gewerblicher Kontext - **Startpreis**: 85,00 NZ$ - **Preismodell**: (Kostenlose Testversion) - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Windows (On-Premise) - **Unterstützte Sprachen**: Englisch - **Verfügbare Länder**: Australien, Neuseeland ## Funktionen - Arbeitslohntarife - Berichterstattung und Statistik - CRM - Kommunikationsmanagement - Kundendienst-Historie - Mitarbeitereinsatzplanung - Schätzung - Terminplanung - Verkaufspunkt POS - Wartungsplanung ## Integrationen (4 insgesamt) - Customer Radar - MYOB Business - Quicken - Xero ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support ## Category - [KFZ Werkstatt Software](https://www.capterra.com.de/directory/20006/auto-repair/software) ## Alternativen 1. [ARI](https://www.capterra.com.de/software/201737/ari) — 4.6/5 (600 reviews) 2. [AutoLeap](https://www.capterra.com.de/software/216500/autoleap) — 4.8/5 (742 reviews) 3. [AutoRepair Cloud](https://www.capterra.com.de/software/147213/autorepair-cloud) — 4.9/5 (163 reviews) 4. [NAPA TRACS](https://www.capterra.com.de/software/61551/napa-tracs) — 4.2/5 (258 reviews) 5. [Shopmonkey](https://www.capterra.com.de/software/169022/shopmonkey) — 4.6/5 (263 reviews) ## Nutzerbewertungen ### "Great product for Automotive Workshop" — 5.0/5 > **Tammy** | *7. September 2021* | Automotive | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: It's an easy to use system with great features and reports available. Our client database moved over from our previous software with no problems. > > **Nachteile**: We found the time clocking function a little difficult when it came to jobs that were part of a "job kit". > > SAM works well for us in our workshop. The support has been great if we are ever stuck on anything. The team behind SAM are always looking for ways to improve the system. We are glad we moved. ----- ### "Best thing we've done for our business" — 5.0/5 > **Mel** | *18. Januar 2021* | Automotive | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: It has made our business more efficient. We are saving money as there are no longer parts and time being left off Job invoices. Time Clocking is a brilliant addition. Sending out WOF reminders is a lot easier with SAM and so is contacting our customers via email and text direct from the program. There are so many more great reasons to use SAM in your workshop we love it. > > **Nachteile**: When we switched from MYOB to SAM the information wasn't all correct, it was a lot of back and forward between us and SAM and our business Mentor, who had an accounting background, we were using at the time. It did take a while to get things right but we got there and it was totally worth it. We would love to be able to use SAM in real time on our Cellphones it would make things even more efficient but they haven't got that available yet. > > The installers were great at helping us get the hang of using SAM and when they thought we were up to speed we switched over to using SAM support. We do find that SAM support can be hard to get hold of sometimes, you can't get straight through to talk to someone anymore and this can be frustrating waiting for a phone call back. Although there are things that could be improved we would highly recommend this product to any automotive garage. ----- ### "Simple SAM" — 4.0/5 > **Lisa** | *20. Januar 2021* | Automotive | Empfehlungsbewertung: 7.0/10 > > **Vorteile**: Once you understand how SAM works, it is very easy to use. Easy to get integrated with XERO which makes statements and invoicing very quick. The SI agents are wonderful to deal with especially when setting things up or spending time making sure you understand new features. > > **Nachteile**: 2 of the biggest downfalls of SAM are that there is no app for phone use and the diary doesn't run individual techs, so you cant at a glance see who has space to fit jobs in, a real pain if you have a WOF inspector, a service tech and multiple techs doing repairs ----- ### "Most in-depth system out there" — 4.0/5 > **Tracey** | *27. November 2020* | Automotive | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: We love the fact that SAM integrates everything we need to run our workshop in the one software package; CSM, vehicle history, financials and reporting, electronic diary, debtors, creditors...everything\! It is easy to learn and technical support is great should you need it. Love the ease we can manage our margins on each job, making us more profitable. We consider SAM one of our best tools we've invested in for our workshop. > > **Nachteile**: The electronic diary needs improving and it would be great if the software was cloud-based to allow easy, reliable and secure access from anywhere. An improved, more user-friendly training or help section would be ideal to get new staff quickly up to speed and it would be great if the pricing packages could also be structured to better suit a small business budget\! The day-to-day operation though is definitely fit for purpose. > > Our experience with SAM has only been positive and although we have looked at changing software packages in the past, we couldn't find anything that came close to offering the depth, ongoing support or integration that SAM does. We consider the benefits SAM offer far outweigh the cost\! ----- ### "Sam Xero review" — 5.0/5 > **Raewyn** | *2. Dezember 2020* | Automotive | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Takes a bit to get codes correct and sort how you want to load stock but once sorted, easy to use > > **Nachteile**: Other than MYOB, haven't used anything else so feel its suits its purpose > > happy with support and ease of use ----- Seite: 1 / 2\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/211766/sam?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.com.de/software/211766/sam) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Strukturierte Daten