Remote

Easy Remote Work

Kommentare: Excellent

Vorteile:

A wonderful platform for employees working Remotely

Nachteile:

I have not yet fully experienced the support of HR to understands benefits in details that are offered to employee

Stellar product to support our global team!

Vorteile:

Onboarding experience, from both the administrative and employee/contractor perspective, is some of the best I've experienced. Their CS team is also responsive and supportive. I love that they're open to UI feedback as well.

Nachteile:

They're still figuring out some UI bugs but again, because they're so open to customer feedback, this isn't a deal breaker for us.

In Betracht gezogene Alternativen: Deel und Justworks

Gründe für den Wechsel zu Remote: Sales and customer support team, pricing and availability/support in local countries.

Beyond the expensive subscription, expect high monetary and time costs due to their mistakes.

Kommentare: As mentioned in my cons section: I was hired through remote.com while living in the Netherlands. They connected me to a local "expert" who completely messed up their understanding of local regulation, which ended up costing me thousands of Euros. A year later when this was clear, I had to spend hours and hours communicating with them via chat support and sending them the written proof of their mess up. Not only did I need to do my own research, and I ended up being way more knowledgable than their own "expert" on the local regulation, and had to spend days trying to get in contact with someone senior. But most of all, they refused any form of compensation for their mistake. So to sum up again:
1. check your work calendar. Do you have 4 hours every week to spend on getting answers to issues that your remote employees face?
2. Is money not an issue for your employees, when remote.com messes up with local regulation? Then they are the company for you.

Vorteile:

Amazing UI on their dashboard, makes it very simple to use on a day to day basis.

Nachteile:

They are not a real HR company, they provide a good looking platform, but then completely mess up on the HR side. This ended up costing a lot of money, and most of all for everyone worth considering it, time. tl;dr: 1. check your work calendar. Do you have 4 hours every week to spend on getting answers to issues that your remote employees face? 2. Is money not an issue for your employees, when remote.com messes up with local regulation? Then they are the company for you.

Easy payroll solution

Kommentare: easy to use software, we are happy with the product

Vorteile:

easy to use, easy solution for foreign payroll

Nachteile:

little flexibility: pre-payment for one of our employees was difficult to achieve way of invoicing: pre-payroll and actual payroll: this brings extra work as you have to check everything double

Great to hire abroad

Vorteile:

How easy it is to use. The customer service is great

Nachteile:

Time tracking and hour compensation can bit a bit limiting

In Betracht gezogene Alternativen: BambooHR

Gründe für den Wechsel zu Remote: It was a recommendation of another organization

Good if you're a small company, cost efficacy increases the bigger you get

Kommentare: Great support, health insurance, platform is intuitive

Vorteile:

Compliance, health insurance, ease of requests on the platform, support is thorough

Nachteile:

Have to get in touch with team to solve simple problems sometimes

In Betracht gezogene Alternativen: Remofirst

Gründe für den Wechsel zu Remote: Health insurance coverage was larger for the same price

Remote works :)

Kommentare: My experience has been very positive - the team behind Remote do a great job and the platform is well designed and easy to use

Vorteile:

Customer service is really responsive and personalized. Plus the platform is easy to use for staff and on the back end, with good functionality

Nachteile:

I wish more countries were covered for employment through Remote!

In Betracht gezogene Alternativen: Deel

Gründe für den Wechsel zu Remote: Pricing was more competitive with negotiation

seamless payroll solution for international teams

Kommentare: Our company is based in the US, but we needed a simple and efficient way to pay employees in Europe. Remote has made this process incredibly convenient.

Vorteile:

The platform offers a simple and user-friendly interface, making it incredibly easy to set up contracts and start the process. Everything is quick, accessible, and straightforward, which really streamlines the experience.

Nachteile:

The pricing could be more competitive, especially for smaller businesses or startups.

In Betracht gezogene Alternativen: Deel

Gründe für den Wechsel zu Remote: We found Remote to be more convenient and better suited to our needs. The platform’s ease of use, seamless setup, and straightforward interface made it the best choice for managing payroll for our international employees.

99% excellent just a couple annoyances

Kommentare: Remote is our key EOR partner and enables our business to move internationally without much issue. In general we are very happy with them.

Vorteile:

Great service, solid tech platform, reasonable pricing

Nachteile:

Payments used to be immediate now they take a couple days to be reflected, which is especially challenging as the company as a whole is very unforgiving of any payment delays and will freeze your account. It's very disruptive.

In Betracht gezogene Alternativen: Deel

Gründe für den Wechsel zu Remote: Better onboarding, responsiveness and tech

Very user-friendly service that provides great HR value

Vorteile:

The system is very comprehensive - I am not sure there has ever been a service I wanted to implement that I was unable to. The customer support is also very helpful.

Nachteile:

It can get expensive, especially with a growing team.

Better Billing otherwise great

Kommentare: Customer service and response time is positive. Staff is extremely knowledgeable. Platform is easy to use.

Vorteile:

informs and secures adherence to local jurisdiction, ease for onboarding and creating essential employee contracts and agreements

Nachteile:

billing/invoicing - would like a better breakdown of cost and to be in preferred language

In Betracht gezogene Alternativen: Deel

Gründe für den Wechsel zu Remote: Remote was less expensive and had an easier to use platform

Positive remarks

Vorteile:

The really fast response in the live Q&A Chat. + The helpfulness of these employees.

Nachteile:

Quite expensive depending on the case. For one employee we pay more to Remote than to the employee himself.

In Betracht gezogene Alternativen: Deel

Gründe für den Wechsel zu Remote: This was done by my predecessor so I can't disclose this

Great Support and Customer Service

Kommentare: I have had great customer service reps and they really do listen to feedback and add features. It isn't instant, but I have been happy with it.

Vorteile:

I really appreciate the customer service that I have had at Remote.

Nachteile:

The pricing- especially for insurance internationally- can be high.

Out of Country Employees

Kommentare: Remote has made it tremendously easy to work with our out of country employees. They handle almost everything and keep us updated on anything we need to know or approve.

Vorteile:

Easy use for our out of the country employees.

Nachteile:

We have not terminated any employees with Remote, but we were informed that we would have to give plenty of notice if we were going to work with them to give a severance. This has not been an issue, I just have not used the process yet.

A good tool to manage your offshore projects

Vorteile:

1. Easy to install 2. Good Interface(UI) 3. Slim navigation pan that helps you to customize your dashboard 4. Low bandwidth seeker

Nachteile:

1. Restricted to desktop majorly 2. Live tracking faces issue frequently 3. Doesn't support all invoice formats

Good, please support [sensitive content hidden]

Kommentare: Great! Would definitely recommend to other remote teams

Vorteile:

They handle the paperwork, so I can focus on the business

Nachteile:

No support of China ( [sensitive content hidden]) - this turned out to be problematic for us

A go-to EOR system

Kommentare: I've had a very positive experience with Remote so far, and am looking forward to more work with them. I would recommend Remote to any HR individual considering to expand their buisness to other countries in which they do not have subsidiaries.

Vorteile:

My most favoraite thing about Remote is the customer service. Other systems also provide employee payroll options but they do not have a superb customer service as Remote. Starting from designated Customer Success Manager to Use Happiness Team, they are always ready to help, and VERY responsive. Prior to Remote, they would take anywhere from 24-48 hours for a simple response, but Remote team will respond within 12-24 hour block.

Nachteile:

One thing I recently discovered is that their time-off tracking does not include childcare leave days. An employee has inquired about it only showing time-off days, but not government required childcare days.

Great support and feedback

Vorteile:

It´s been a great experience so far, any time I raise a request for support, I get the necessary help within the desired timelines, [sensitive content hidden] has helped me in a very professional and proactive way.

Nachteile:

I cannot mention any bad point so far in the experience I am having working with Remote.

The most convenient way to get employment benefits anywhere in the world

Vorteile:

The ease of use and clutter free UI. The UI is well thought out and bug free. Never had any problems

Nachteile:

None whatsoever. Cannot think of anything wrong with Remote's employment portal.

Remote is fundamental to Phaidra

Kommentare: Remote enabled Phaidra to build a global company featuring incredible talent that sit at the intersection of industrials and AI - a rare and hard to find talent pool. We started with Remote when they were a start-up themselves, which meant we grew as a company as they did - and were able to share feedback and see the implementation of new features we requested. The collaboration with Remote continues to be awesome and we intend to have Remote as a strategic partner as we scale.

Vorteile:

Remote's software enables Phaidra to bring on new talent from almost anywhere in the world. Their support team is helpful and thoughtful in their communication.

Nachteile:

It would be great to have more transparency into what stage new employees are in during onboarding. Specifics (like if Remote sent the onboarding email, etc.) would be great!

First Experience with Remote

Kommentare: Absolutely amazing, considering HR services is complex with all the details, but remote is able to simplify process even without having to collect any hardcopy files unless for contract.

Vorteile:

Providing support upon employment contractual for overseas company complete with all the details needed to comply with local regulation

Nachteile:

So far I have to admit that nothing disappoint me yet from my personal experience

Hiring talent across the world made easy

Vorteile:

It made our life easier. Thanks to Remote we have been able to hire talent from countries where we don't have presence in, offer compliant contracts and save time on payroll management. We also received support with tax and legal issues specific to different cases. Whoever we had a problem, the Remote team has gone above and beyond to find a solution.

Nachteile:

Because onboarding employees in every country depends on local regulations, it requires and a proactive approach from the person doing the enrollment and being in contact with the onboarding/happiness team.

Easy to use, constantly improving

Kommentare: I am working remotely thanks to Remote. Its such a great opportunity to work for any company in the world from your home country.

Vorteile:

- easy to use- good support- frequently improving

Nachteile:

I don't have any particular remarks so far

A great EoR

Kommentare: My overall experience of working with Remote has been excellent. Our support, [SENSITIVE CONTENT], is responsive, supportive and extremely helpful and professional. A first class service!

Vorteile:

This software is easy to use, intuitive and the dashboard allows easy access to all services

Nachteile:

There is nothing I don't like about Remote.

customer-oriented, easy to start

Kommentare: eg. what are the possibilities for global hiring activities

Vorteile:

our company recently started to use the remote platform, a very nice tool, and helpful, especially for global recruiting. The support team is really great, fast respond and professional, especially[SENSITIVE CONTENT], who always provides the best service for us in every way possible.

Nachteile:

no at the moment. just started use it. maybe later will find out?