360Learning

Der Support ist GROSSARTIG!

Kommentare: Ich bin super zufrieden und würde mich immer wieder für die Plattform entscheiden.

Vorteile:

Die Plattform ist nach relativ kurzer Einarbeitungszeit gut zu bedienen und zu administrieren. Ich bin als Admin sehr autonom und kann fast alles ohne zusätzlichen Support managen. Besonders hervorheben möchte ich den persönlichen Kontakt. Es fing an mit der Aquise über [sensibler Inhalt ausgeblendet], was super angenehm und kompetent professsionell war. Mein Customer Support ist [sensibler Inhalt ausgeblendet], die mich sehr kompetent und professionell betreut. Kurze Rückmeldungszeit und ich habe das Gefühl dass sie sich wann immer ich Hilfe benötige die Zeit dazu nimmt. Der Support von [sensibler Inhalt ausgeblendet] in den Workshops und beim Set Up der app war auch 1a.

Nachteile:

Die App könnte in der Userführung besser werden. Ich muss innerhalb eines Lernpfades immer wieder manuell zurückgehen um zum nächsten Step zu gelangen. Ich würde mir außerdem mehr Flexibilität bei der Gestaltung des Dashboards wünschen.

Unser Lieblings-Lernsystem

Vorteile:

Sehr modernes, klares Design, erstaunliche Funktionen sowohl für E- als auch für Live-Learning, relativ einfach einzurichten und Lernende einzubinden

Nachteile:

Es dauert ein wenig, bis man alle Funktionen kennt

The Best Tool for Collaborative Learning

Kommentare: Incredible. True partners with Aircall and a pleasure to work with.

Vorteile:

360Learning is incredibly easy to deploy and use. One of the best things about this software (and in comparison to other LMS) is the fact that anyone can adapt to it easily - the UX/UI of the platform is similar to Netflix or social media - which allows for a quick understanding of where to go to find things. 360Learning was also incredibly helpful in pushing through the initial setup at the very beginning when we need to move quickly to deploy it company-wide (at the time we were 350). Authoring is also significantly easy to use and easy for me to coach/train others into using it. One of the things that are great (and also not so great at the same time) is the fact that they really take in feedback and listen to their customers really well. They make a lot of updates and change things (which can also be an issue once someone gets used to using it!) :) Their support and account managers are reactive, super fast, reliable and helpful.

Nachteile:

- Search Functionality. The search functionality is really bad and I struggle with this aspect the most. We have issues with our employees finding the learning that they need. - Customization. I would like to customize the design of the homepage more to allow to highlight or showcase specific parts/courses to our organization's needs. - More robust authoring tools. I have to integrate more tools outside to achieve the impact I want with our learning experience.

In Betracht gezogene Alternativen: Lessonly, Rise Up und Docebo

Gründe für den Wechsel zu 360Learning: We chose 360Learning because of the value of collaborative learning, their partnership, support and product. It was the best fit for Aircall and allows us to democratize learning and knowledge sharing.

A learning system that I would recommend

Kommentare: The deployment of the platform went very well, the 360Learning team was very responsive and present throughout the project.

Vorteile:

The platform is very intuitive and easy to use. Users can navigate quickly and easily to find their training courses.Different possibilities are offered for statistics monitoring at different levels. Especially for the manager who can see at a glance the training of his team. The platform offers the possibility to create content quickly by yourself, a huge advantage to encourage knowledge sharing internally!Finally, several functionalities are proposed to allow the exchange between learners and trainers, or between one learner and another (comments, discussion forum, reaction sharing...)

Nachteile:

A tool that has many advantages but it can sometimes be limited for the administrative management of the training (automatic repetition of some trainings is not possible for example, admin role by population, translations of the training titles that is integrated in an additional option).

In Betracht gezogene Alternativen: CrossKnowledge Learning Suite, Coorpacademy und Cornerstone LMS

Warum 360Learning gewählt wurde: The tool that was not intuitive enough and did not offer a positive enough user experience.

Zuvor genutzte Software: Cornerstone LMS

Comprehensive and user friendly

Kommentare: We have had a very good experience that suits our organisation's needs.

Vorteile:

The platform allows for a great variety of content. Its ease of use make it quick in the implementation of new content, as well as in the inclusion of new authors. Learners are very satisfied with the interface and the interactive elements.

Nachteile:

Some translations into Spanish and Portuguese were automated and did not match the quality we required, but this was fixed by the developers.