Wir helfen Unternehmen in Deutschland
seit 15 Jahren bei der Softwareauswahl

Was ist Appen?

Appen bietet zuverlässige Schulungsdaten, um Unternehmen in den Bereichen Technologie, Automobil, Finanzdienstleistungen, Einzelhandel, Gesundheitswesen sowie Regierungen das Vertrauen zu geben, erstklassige KI-Produkte einzusetzen. Das Know-how des Unternehmens umfasst mehr als 1 Million qualifizierte Auftragnehmende, die über 235 Sprachen an über 70.000 Standorten in 170 Ländern sprechen.

Wer verwendet Appen?

Das Unternehmen verfügt über 20 Jahre Erfahrung in der Technologie-, Automobil- und Finanzbranche sowie im Einzelhandel, im Gesundheitswesen und anderen Branchen und sammelt und etikettiert Daten, um erstklassige Computer-Vision- und NLP-KI-Lösungen (Natural Language Processing) zu erstellen.

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Die grünen Bewertungsbalken geben an, welches Produkt gemessen an der Durchschnittsbewertung und der Zahl der Bewertungen am besten abschneidet.

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Bewertungen über Appen

Durchschnittliche Bewertung

Gesamt
4,1
Benutzerfreundlichkeit
3,9
Kundenservice
3,7
Funktionen
3,9
Preis-Leistungs-Verhältnis
4,0

Nutzerbewertungen nach Unternehmensgröße (Angestellte)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Bewertungen nach Punktzahl finden

5
32%
4
50%
3
13%
2
3%
1
3%
Peter
Peter
Production Specialist in Nigeria
Verifizierter Nutzer auf LinkedIn
Essen & Trinken, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Appen Remote Jobs

5,0 vor 3 Jahren

Vorteile:

The best thing I like about Appen is the opportunity to work on different projects at the same time. They offer great opportunities like Translation, Transcription, search engine evaluators

Nachteile:

They have not con. They are a great company

Dvock
Software Tester in Kenia
Informationstechnologie & -dienste, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Leading Provider of AI Training Data and Services.

5,0 letztes Jahr

Kommentare: My overall experience with Appen has been highly positive and rewarding. From the moment I joined as a contributor, I was impressed by the professionalism and efficiency of their operations. The platform provided a seamless and user-friendly experience, allowing me to easily access and complete tasks.Appen's commitment to quality was evident throughout my journey. The clear instructions and guidelines provided for each task ensured that I understood the requirements and could deliver accurate results.I also appreciate the diverse range of projects and task types available. Appen offers opportunities to work on a variety of interesting tasks, which kept my work engaging and allowed me to expand my skills in different areas.In general, Appen's professionalism, commitment to quality, and range of engaging projects have made my experience highly positive. I feel privileged to be a part of their contributor community and look forward to continuing my journey with them.

Vorteile:

The desired features I like are:customizability and diverse task types which include data annotation, data collection, text categorization etc. The ease of use that I like is clear instructions and guidelines as well as support and training.Finally, through integration with other apps, the benefits are;automated workflows and data exchange hence valuable for clients who have existing data infrastructure or want to incorporate Appen's services seamlessly into their existing workflows.

Nachteile:

What I like least about Appen is support and issue resolution.I want to mention the importance of responsive support and efficient issue resolution.This is because when I had challenges with my invoice and payment method when I wanted a request to be followed up on project Crescent, I got a late response and no positive feedback. I would really request the strengthening of customer support channels and ensuring timely resolution of issues or concerns to enhance user satisfaction.

Amane
Translator and Localizer in Japan
Übersetzung und Lokalisierung, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Terrible Quality of Customer Support

1,0 vor 3 Monaten

Kommentare: I am extremely unhappy with the overall experience with Appen for the following reasons.
-There are always open projects, however, they often do not seem to be actually available for contributors or disappear even during the application process probably due to a large volume of application. I applied for multiple projects – I filled in forms, took assessment tests, and went through other steps required for the projects. One project just disappeared from my project application list (so I assumed the application window was closed), the project manager or someone equivalent of another project emailed me basically saying that there is no open spot in the project although I passed the assessment and got qualified for it, and I never heard back from anyone in other projects.
-The application process is very slow. There is one project that I managed to proceed to a payment setup step, but it took a few months from application to that point. It was disappointing to see my application status unchanged for that long, especially after I invested some time in the assessment test, which requires applicants to read over 100 pages of its task instructions and project guidelines to prepare for the test.
-The quality of their customer support is terrible, as I described above.

Vorteile:

There are always open projects and small tasks.

Nachteile:

The whole experience with Appen was terrible, but if I must pick one, then it would be the quality of their customer support. I am very disappointed with the quality of support I received regarding a payment setup issue. I feel that my issue was dismissed without appropriate investigations. I requested support, and described the issue in details with a screenshot of the error message and provided all the information that I was asked to do so, including a copy of a government issued ID. However, I only received general responses (explanation of payment setup process). I also asked what the status of my payment is in the system but the question was never answered, either. I tired the process again, however, I received the same error message so I responded to them with that regard and requested for further support. They replied saying they were unable to proceed my application and closed the case. Moreover, my Appen account was discontinued immediately after that. I invested a lot of time and efforts in the whole application process so the quality of support was very disappointing. I think the support team did not try hard to solve the issue and they decided to disregard the issue because a lack of ability to support their customers.

Pratap
Pratap
Student in Indien
Verifizierter Nutzer auf LinkedIn
Hochschulbildung, 501–1.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Best earning and crowdsourcing platform

4,0 vor 2 Jahren

Kommentare: Appen is used to earn some money by completing some easy tasks. It pays average to the taskers. But the payment processor Payoneer charges almost 3 USD for transaction.

Vorteile:

Appen provides the opportunity to earn online by giving small tasks to the contributors on the platform. These tasks are used to train Artificial Intelligence and Machine Learning. This platform can be used to obtain data required by client from the contributors. It compensates the contributors based on the work hours.

Nachteile:

Several tasks are unavailable due to high amount of responses from the users. The only payment option available in this platform is Payoneer. We didn't get any response from appen if our application not selected for tasks.

Tiurma Vivi
Freelancer in Indonesien
Computer-Software, Selbstständig
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Appen User Review

5,0 vor 3 Jahren

Kommentare: Until now, I still use Appen as one of platforms that can generate extra money for me, flexible work time , good payment and easy to operate. There also some tasks that doesn't take much time to finish so I can take several jobs at once and of course I makes more money. So overall i will highly recommend this app to my friend and family who wants to earn extra money from home

Vorteile:

Appen is a platform to find a side job or more pocket money but not fast money. how to use and registration process also very easy depends on their qualifications. They also provide a training forum or event for new users which will beneficial to increase the agents/contractors personal skill

Nachteile:

the weakness of this software is that there is no certainty of long-term work contracts and also not all agents or independent contractors can get new projects / work assignments, and the waiting time for one project can be very long, depending on the project itself. Some are fast and some arent