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Was ist myAvatar?

myAvatar von Netsmart ist eine eGA (elektronische Gesundheitsakte), die speziell für Organisationen entwickelt wurde, die verhaltensbezogene Gesundheits- und Suchtbehandlungsdienste in kommunalen, ambulanten und stationären Programmen anbieten. Die Lösung bietet eine auf die Wiederherstellung ausgerichtete Suite von Lösungen, die Echtzeitanalysen und klinische Entscheidungsunterstützung nutzen, um die Entscheidungsfindung voranzutreiben. Die robuste Plattform rationalisiert den Workflow und macht Kundeninformationen mit nutzerfreundlichen Dashboards schnell zugänglich.

Wer verwendet myAvatar?

Nicht vom Anbieter bereitgestellt

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myAvatar

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Die grünen Bewertungsbalken geben an, welches Produkt gemessen an der Durchschnittsbewertung und der Zahl der Bewertungen am besten abschneidet.

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Bewertungen über myAvatar

Durchschnittliche Bewertung

Gesamt
1,7
Benutzerfreundlichkeit
1,7
Kundenservice
1,6
Funktionen
1,7
Preis-Leistungs-Verhältnis
1,4

Nutzerbewertungen nach Unternehmensgröße (Angestellte)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Bewertungen nach Punktzahl finden

4
15%
3
8%
2
8%
1
69%
Brett
ESM Manager in USA
Psychische Gesundheitsfürsorge, 1.001–5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung
Quelle: SoftwareAdvice

Robust Software

4,0 vor 6 Jahren

Kommentare: Robust feature set makes it very flexible solution

Vorteile:

The feature sets are nice. They provide both outpatient and inpatient features. They offer the ability to customize exiating forms or create your own.

Nachteile:

The solution is java based and can be slow. Could require a lot of maintenance by IT staff if not in a Citrix type emvironment.

Nathan
therapist in USA
Psychische Gesundheitsfürsorge, 1.001–5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung
Quelle: SoftwareAdvice

Barely better than paper

1,0 vor 2 Jahren

Kommentare: It's made me very jealous of providers that use Epic. It looks nice, it's fast, and it seems to be laid out logically with the user in mind.

Vorteile:

Avatar was the upgrade from our previous software SATIS, about 15 years ago. That felt like an upgrade compared to the MS-DOS like UI of SATIS.

Nachteile:

Slow and clunky. Frequent outages would paralyze our ability to work. Running simple reports with few pages can take 30 minutes, and that may be on a fast day. We were just recently "upgraded" to the NX version, and wow...never have I seen an upgrade be such a downgrade. It's as if they surveyed users to find out what functions were most beneficial to an efficient workflow, then made a conscious effort to take them out...literally. There is no evident benefit to the upgrade other than a visual refresh. Efficiency was clearly not a focus as it now takes more time and work to complete tasks that could be done from the home screen. The scheduling calendar looks like it open 3-4 different pages before then looking like Netflix on shoddy wifi on a Friday night. Some information that used to be visible in one click has been made impossible to access without running a massively time consuming report for a few lines of info. Someone coming from paper charting might decide paper isn't too bad. The best part of NX is that it made me realize that the previous version wasn't so bad. I would only suggest it to people looking to frustrate their employees into resignation. I could blame my employer for choosing to go live with it in it's current state, but this is Netsmart's product, and it's horrible.

Eric
Therapist in USA
Gesundheit, Wellness & Fitness, 201–500 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung
Quelle: SoftwareAdvice

Worst software I’ve used.

1,0 vor 2 Monaten

Kommentare: The worst possible user experience. Wastes so much time, makes me want to quit my job.

Vorteile:

I can’t think of anything. It’s truly awful.

Nachteile:

UI, inconsistency of design, buggy nature, readability, difficulty of use.

Paul
mental health therapist in USA
Psychische Gesundheitsfürsorge, 51–200 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung
Quelle: SoftwareAdvice

Avatar: How to make large caseloads seem even larger.

1,0 vor 4 Monaten

Kommentare: It pretty much got me fired.

Vorteile:

It puts EMR I.T. people to work in the industry I guess.

Nachteile:

The platform looks like something from the "dial up" era, its slow and will crash in the middle of a session. I eventually got fired for shouting out f-bombs in my office (no one in session but me and the computer of course..) Its easy to lose forms or drafts, making you have to fill it out over again. You can barely read a completed form if you find a way to complete it which is cause for celebration. When you do a CCAR or a simple R.O.I. you get error messages and you have to go back. Heck with this job, I'm going to find a way to get into private practice. No more community "McMental Health" for this therapist. This software makes all of the paperwork we have to do even harder. Even the supervisors and EMR techs didn't know how to use it.

Randa
SUD specialist in USA
Gesundheit, Wellness & Fitness, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Designer clearly never worked in the field

2,0 vor 2 Jahren

Kommentare: I can't imagine why anyone would want to buy it.

Vorteile:

???? Cool name? I can't think of anything this program does that is not better provided by other software.

Nachteile:

The 72 hour deadline ensures that most people are putting in poorly witten and spelled garbage, because in real life emergencies happen and you can't always plan enough time for documentation on a giver day. The program is unwieldy to use: there is no way to set defaults to save time or enter multiple notes on one client without have to search the client, and enter all the same information again. You can't easily correct or add to a note once submitted. It's not user friendly- the software is sloppy. It is very difficult to find anything once you have put it in unless you know who entered it and the exact date. For the first time in over 30 years in the field, I almost never check notes , because it is no difficult to find anything. More than half of the note that comes up is repetitiuos garbage in tiny print, if you do make the effort, so it is hard to find the info that was input. If you enter anythingincorrectly in the calendar, you lose all the data and have to start over. In some reports you have to enter your last name and first initial, on others you get an error message if you enter your first initial. Some common client names are glitchy and do not come up when you search, so you have to look up their record number.