Wer verwendet HaloPSA?
Ideally suited to companies looking to for an ITIL aligned solution for multiple departments.
Was ist HaloPSA?
HaloPSA is a single,all-inclusive solution,designed for MSPs.HaloPSA gives you the power to manage your comprehensive service desk with powerful ITIL aligned out-of-the-box functionality. With an integrated PSA platform you will experience features such as time-tracking and billing,advanced reporting, asset management, remote access, seamless integrations, automation tools and more.Tailored to your requirements with an intuitive UI,you can remedy your client issues with an unlimited PSA solution
HaloPSA – Details
Halo Service Solutions
HaloPSA – Preisübersicht
HaloPSA ist verfügbar ab 25,00 $/Monat. HaloPSA bietet keine Gratisversion, aber eine kostenlose Testversion. Weitere Preisinformationen für HaloPSA findest du unten.
Der Softwareanbieter hat diese Information nicht vervollständigt.
HaloPSA – Nutzerbewertungen
Zeigt 5 von 11 Nutzerbewertungen
Bewertet am 7.12.2016
We trialled NetHelpDesk software after using Hornbill for sometime but disliked the overhaul changes they made so looked into changing our IT service desk Software. We came across NetHelpDesk and began their trial that you can sign up for on their website. We were quickly impressed at how helpful they were in getting in contact with us and making sure that our requirements could be met. We tried a few other software's but ultimatly we went with NetHelpDesk because of their value for money compared to some other pricier software and most importantly the personal feel to every interaction with them throughout the whole process from making sure the trial was going well, through the implementation phase and the support we have received afterwards.
We have even more recently implemented the software across 3 other departments, its not just for IT help desks which makes things a lot easier for all our departments keeping our information in one place.
Vorteile: the support staff and ease of use
Nachteile: we didn't start using it sooner
Bewertet am 20.2.2017
Kommentare: Thanks to NetHelpDesk and their staff we have been able to organize our software support team and provide our customers quality service. The application allows us to follow-up on all incidents reported by our clients and provides an excellent collaboration method for our Team. The web application provided by NetHelpDesk is an awesome tool for both our technicians as well as our clients and has become a vital part of our operations. Please keep up the good work!
Vorteile: Excellent price-point. Excellent support team. NetHelpDesk helps our support team and provide our customers quality service. The application allows us to follow-up on all incidents reported by our clients and provides an excellent collaboration method for our Team. The web application provided by NetHelpDesk is an awesome tool for both our technicians and clients.
Nachteile: I have nothing negative to say about this product
Bewertet am 6.1.2017
Kommentare: We've been using NHD for the last 4 years, and it has been suited to our needs to cover our IT, Systems and Facilities teams. It has sufficient customisation and security to allow us to use the system for logging our tickets across the departments, and security to allow segregation of information, for example IT cannot see Facilities tickets and vice versa. We also like the automated ticket function for regular tasks in IT and Facilities. Reporting functionality is suitable for our needs too, allowing us to report on the team's activities, monthly, quarterly and annually.
Bewertet am 16.2.2017
Review of NetHelpDesk
Kommentare: I find NethelpDesk as a solution for our ERP Support Teams to be second to none, both the functionality of the system and the responsiveness of the NetHelpDesk team in answering queries have made this an excellent tool for out company. Also the NethepDesk team readily take on board suggestions for enhancements to the software and rapidly include them in patch releases. This means that there solution is moving with their customers to provide up to the minute functionality always
Vorteile: Its ease of use and flexibility
Nachteile: Very little, expect for some gaps in data linking to emails
Bewertet am 6.1.2017
Alchemy Helpdesk Software Usage
Kommentare: Needed an integrated Helpdesk solution that was desktop and mobile supported. NHD after 6 years has provided great support, valuable functionality and a vision for integrated helpdesk and workflows.
Vorteile: Mobile, web client. SQL based, powerful reporting.
Nachteile: Contract types are fiddly to setup.