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Was ist OWNA?
OWNA ist eine umfassende All-in-one-Software zur Verwaltung der Kinderbetreuung für Früherziehungsdienste in Australien.
Die anpassbare, technische Früherziehungslösung ermöglicht es Eigentümern, Erzieherfachkräften und Direktoren, ihr Zentrum mit Leichtigkeit zu verwalten, die Compliance zu verbessern und mit Familien besser als je zuvor zu interagieren.
Schließe dich über 3.000 Zentren an, die OWNA lieben, und finde heraus, wie einfach die Kinderbetreuungsverwaltung tatsächlich sein kann.
Wer verwendet OWNA?
Direktoren, Eigentümer und Erzieherfachkräfte, die nach einer einfachen All-in-one-Lösung suchen, um Servicemanagement, Familienengagement und CCS (Curriculum Content Standards) zu bewältigen.
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Bewertungen über OWNA

In Betracht gezogene Alternativen:
Owna review
Kommentare: I guess the team is busy so accessing support can be a struggle at times.
Vorteile:
We like the reconciliation for the payments, the CCS management and attendance records.
Nachteile:
Staff discounts still have weaknesses and children's attendances
In Betracht gezogene Alternativen:
New user to OWNA
Vorteile:
This software is so easy to use, it's a fantastic way to communicate with families and staff and it simply streamlines our entire day.
Nachteile:
There hasn't been anything yet that I could say is a negative to this software, I only wish we had have discovered it sooner.
no communication with owna
Kommentare: Full management from owna is also waiting for approval for long time
Vorteile:
support waiting period more then 2 weeks
Nachteile:
no response from owna with multiple tickets
Smooth transition, will never go back
Kommentare: Extremely Positive! OWNA support have been kind, accessible and super helpful! OWNA aligned with our personal sustainability goals (paperless) and has every feature we need. Highly Recommend!
Vorteile:
OWNA is easy to navigate and is a one-stop shop! It honestly has it all! From planning and programming, linking learning stories and observations, sharing information amongst management and staff, and so much more. Our families love the 'cheat sheet', finding it easy to navigate with this assistance, and now engage with our content/documentation so much more than ever before. Everything is ONLINE! Going paperless is easy with OWNA.
Nachteile:
The only hiccup - transferring families from our old software left emergency contacts behind and only took primary caregivers. it took a lot of work to get those contacts all included in each child's profiles. Several years on, this isn't a problem as new families enter the details right into the system.
why we use OWNA
Kommentare: Overall we have had a very good experience with OWNA and have recommended it to lots of people. Thank you for the wonderful service that you supply.
Vorteile:
changing to OWNA has completely change the way we do paperwork at our centres. It has saved so much time in administration costs. Parents, Staff and Admin all love OWNA and how easy it is to use, the information they are able to produce and the open lines of communication between everyone. OWNA Support have always been excellent and we have never had to wait very long for an answer/resolution to our problems.
Nachteile:
Transition from other programs can take a little bit for staff/parents to get their heads around. But once they get to know the program and all the features they begin to really enjoy it. The QIP part of the program could be easier to use. It is a bit frustrating in its current format.
Antwort von OWNA
vor 3 Jahren
Thanks Lauren! Glad to know everyone at your service is loving the platform.
In Betracht gezogene Alternativen:
IF YOUR NOT USING OWNA YOUR MISSING OUT
Kommentare: heaps less admin time as normal daily tasks are simplified and completed in less than half the time with OWNA software compared to old school applications. enhanced programming capabilities, and Families LOVE the transparency of OWNA!
Vorteile:
This product is extremely user friendly and the software integration when we first swapped over was so simple the customer service team handled majority of it. our centre loves the transparency of the app, families love it, we are able to provide enhanced programming cycle compared to all other apps on the market.
Nachteile:
i would like to see some additional report features added. for example a 1.8% tool, and customisable booking sheets. however in saying this OWNA has shown a strong commitment to continuous improvement and every time we take a new idea to them they run with it and within weeks/months we see it implemented in the app. i hate Fat Zebra they are hard to work with compared to other direct debit companies.
Antwort von OWNA
vor 4 Jahren
Thanks Lauren - you're right we are passionate about helping operators, and we're stoked to hear your enjoying the experience. As I'm sure you know, we'll take this feedback on board. In fact, the 1.8 tool was built over the weekend an should be ready to use now, so thanks for bringing that up! - Jack
In Betracht gezogene Alternativen:
Best move ever!
Kommentare: We are just starting to realise many benefits - which include time saving features. We have also been able to move a lot of our paper based practices to OWNA, which works in well with our sustainability practices. I love that the support team are always on hand, and work hard to resolve any issues - including our user-knowledge, or lack thereof!
Vorteile:
Moving over to OWNA has been incredible. We are still not using all the features, but definitely moving towards this. OWNA has and will enable us to move all our processes into the same software, rather than using different platforms for different functions. It literally has just about all we need and more. The platform is simple, clean, and functional. The team at OWNA are so responsive to needs and suggestions, and seem to work around the clock to ensure that their program does everything we need (and want) it to do.
Nachteile:
There are definite issues with the accounts side of the software, and flaws that need to be ironed out.
Antwort von OWNA
vor 4 Jahren
Thanks for the feedback Trisha! Happy to hear you're enjoying the software. As always, feel free to send your feedback to the support team re: accounts and see how we can iron this out. Thanks again - Jack
CCS, Billing, Direct Debit
Kommentare: Great tool for parents interaction. Horror tool for managing billing, charging parents and direct debit is extremely cumbersome, tedious taking my time away from working on my business and spending more time in my business. I do not have confidence with OWNA in using it do discuss billing issues with our parents.
Vorteile:
Parents interaction, parents communication
Nachteile:
Billing, Direct Debit, processes, lack of automation, lack of formal parent statement day by day
Antwort von OWNA
vor 4 Jahren
Sorry to hear about your experience Ted. Have you tried coming to our training sessions on CCS, billing, direct debit etc.? There's a ton of good info in there that I think would help you and your parents with getting a better experience of the software. - Jack
Supporting OWNA
Kommentare: Overall, I will still happy with OWNA. Though we are still learning how to utilise the app, we are now bit organise compare before. It provides us a system in our organisation
Vorteile:
I like that it is a software where the admin and educators can use together. Also, I love that they are actively developing it to cater the current changes of the childcare industry. I can see their passion to the childcare industry and I love that they have weekly training.
Nachteile:
Their immunisation record does not cover the additional vaccine required for the Aboriginal and Torres Strait children. Since it is a national legal requirement, I suggested to them to add it. But their response was that at this stage they could not do that. I just hope that they will align things in their software to the national legal requirement.
The Hills Little Learners Review
Kommentare: Amazing.
Vorteile:
In my many years in the ECEC Industry and using a many different apps for the indurty, OWNA has by far exceeded my expectations as it offers so much. Not just fr the educators documenting but also for Admin and enrolments. Having everything on one app makes it so much easier to stay on top of things and also for families which can see everything from their child's day to our QIP, centre poilcies etc. It has been a very welcomed change to our service and the eudcators and myself really love using this daily
Nachteile:
It can be glitchy at times and we may have to close the app, re open for it to work. Sometimes the educators lose their work if the app glitches if they are in the middle of writing an observation and it stops working, it doesnt automatically save to draft.
In Betracht gezogene Alternativen:
OWNA Review
Kommentare: Very positive. We really like using the system and look forward to more updates and new features.
Vorteile:
The ability to streamline processes and procedures. We have been able to acheive our goal of being more sustainable and usin gless paper.
Nachteile:
When there is a connection error or an update that delays the use.
OWNA # 1 Platform for Childcare Services
Kommentare: SmartPlay's overall experience is very good. We have been proud partners with OWNA and believe in the clever, overarching plan to lift the Early Childhood sector out of the 20th century clunky and paper-based nightmare of compliance regulations. We love that [SENSITIVE CONTENT HIDDEN] makes himself accessible and does whatever he can to accommodate our needs.
Vorteile:
We love OWNA's vision to be the best and provide a single platform to serve our Early Childhood and School Age Care services. The management for our national group makes it easy to see what is happening across every centre from the big picture, down to the fine detail. SmartPlay has continued to work with OWNA and increasing the on line, anywhere, anytime features that allow parents easy access, instant staff communication and compliance features and management at centre and national levels to keep a finger on the pulse.
Nachteile:
OWNA is a new and emerging platform - the work done so far is brilliant. We have asked for some features that are yet to happen as the company has grown so quickly and there is not always the people power at the office to get to all tasks e.g. not providing a break down of the carry over balance which creates extra work for centre directors to interpret a family invoice.
Antwort von OWNA
vor 4 Jahren
Thanks for the kind words Liz, and appreciate your feedback. I'll pass this onto the team, who are currently reviewing the invoicing process. Thanks - Jack
Excellent
Kommentare: Excellent - It was a great choice by the management team to swap over to OWNA
Vorteile:
It is so easy/ intuitive to use, and /i love that everything is in the one place (as administrator)
Nachteile:
Sometimes the app crashes while educators are uploading daily reflections and photos, which can be time-consuming to re-do.
Absolutely love OWNA
Kommentare:
We have so many benefits of using OWNA. Everything is all in the one place and stored online.
Communication with parents and the team is super easy and effective using OWNA.
Vorteile:
OWNA is such a easy and user-friendly app to use. There are so many great features that help the day-to-day running's of an early learning centre.
Nachteile:
We don't use the billing part of OWNA. It would be good to have everything in the one place including auto-charging and CCS.
Best in the market
Kommentare: Very very happy with this product, as a service we don’t know where we would be without it
Vorteile:
As a service owner and approved provider I can see both my services at a glance when required
Nachteile:
Nothing really they have thought of everything?
Amazing communicative app
Kommentare: Great product to use in a child care/kinder setting allowing parents to gain information in an easy and convenient way.
Vorteile:
The way in which it communicates with our families and creates family satisfaction.
Nachteile:
I find the desk top version more confusing that the app. Think it could use an update.
Great customer service
Vorteile:
customer service is great! the software works well, and has a nice appearance, is mostly intuitive. App works well for us and for parents
Nachteile:
glitchy at times, also some workarounds can be annoying, needing to upload things and save them multiple times on posts is tricky. Posts section in general could be fixed up a bit
Review of app
Kommentare: really good. whenever i have a question staff at owna are very helpful and call you back pretty much straight away
Vorteile:
It has all the apps and features that we wanted to use in one system
Nachteile:
To be honest the only thing i have found is when changing fees and we have different session hours i had to do each child seperate. It would be good to have done it in one go
In Betracht gezogene Alternativen:
Great product
Kommentare: OWNA lets me have an overall snapshot of what's happening in the centre at one glance. It has also reduced paper and improved transparency for all team members.
Vorteile:
This software has it all. Everything in one place and very user friendly. The support is excellent!
Nachteile:
Some aspects are a bit cumbersome to navigate - having to click through multiple links to get some information. It would help to be able to see which child a parent related to - especially when they make a comment or like a post or especially when we have to add their name to "Family account". Invoicing could also be better.
Antwort von OWNA
vor 4 Jahren
Thanks Karthika! Appreciate the feedback and we'll keep this in mind when we look at our next rounds of updates. - Jack
Not a bad thing to say...
Kommentare: OWNA staff are always quick to respond to any queries.
Vorteile:
Software is easy to use both on a desktop, and use smartphones/tablets. The app is similar to many social media apps, so even the parents and families find it easy to use! Our parent input has increased so much since we started using this app. The reduction of wasted paper is astronomical - wait list, enrolment and excursion forms, incident/accident reports, medication reports, daily charts to checklists, philosophy and policies, critical reflections, programs, observations, daily journals, portfolios, etc. Its everything you need in one place. And that's just the educators side of the things. We also use OWNA as our CCSS - attendances, accounts, fees, etc.
Nachteile:
We absolutely love this software and feel like there isn't much we could fault.
Antwort von OWNA
vor 4 Jahren
Thank you Paula! Always glad to hear from centres being more sustainable and able to streamline their practices with our software. - Jack
Rosebud Cottage
Kommentare: One of the easiest software systems I've used and navigated
Vorteile:
Very easy to use on all levels, user friendly and offered a great deal on data entry
Nachteile:
Some info is doubled up to access some areas
Antwort von OWNA
vor 3 Jahren
Thanks Diane, Glad to hear you're enjoying the software. Ease of use is something we've focused a lot of time and effort on in recent months, so really happy to see that you're enjoying the platform how we intended. Thanks again, OWNA Team
OWNA review
Kommentare: Great experience all round
Vorteile:
Lots of features that cover all aspects within an education setting. Easy to use Always open to new ideas
Nachteile:
It would be ice to see exactly what the parents see so you could guide them
Everything in one place
Kommentare: Support is really quick and answer issues straight away. The educators are able to use both the desktop and tablet interfaces confidently
Vorteile:
I love the fact at a glance I can see the state of the centre - how many children, what team members are on break. It is useful to be able to manage the menu and have it sent out to families daily along with updates on their child. Parents are able to comment and I have found that we recieve more feedback than ever before.
Nachteile:
The interface on the desktop is basic but is improving
Antwort von OWNA
vor 4 Jahren
Thanks Michele! Always good to hear from centres enjoying the software. You're right, the desktop portal is basic, and we're slowly improving it as more centres become confident with the software. Thanks again for your feedback and I hope you carry on enjoying using OWNA. - Jack
OWNA review
Kommentare: Loved it. It makes my job easier. They always update their features to make them the best and best.
Vorteile:
Easy to use and it is all in one. They always update their features to make them the best and best.
Nachteile:
Nowadays sometimes could not able to get customer service as soon as possible. It happens and they always call us back when we left messages on the phone.
Fantastic Software including CCS
Kommentare: amazing always there to help us with anything we call for friendly helpful staff always making more features available with no extra charges
Vorteile:
it does absolutely everything you can think of for education
Nachteile:
The CCS is not for FDC services which is the only down point to this software