Was ist OWNA?
OWNA is the most comprehensive All-In-One Child Care Management Software for early education services in Australia.
Our customisable early ed-tech solution enables owners, educators and directors to manage their centre with ease, improving compliance and engaging with families better than ever before.
Join over 2,000 services who love using OWNA, and find out how simple childcare management can actually be!
Wer verwendet OWNA?
Directors, owners and educators looking for an easy, all-in-one solution to tackle service management, family engagement and CCS.
Wo kann OWNA bereitgestellt werden?
Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (mobil), iPhone (mobil), iPad (mobil)
Über den Anbieter
- OWNA
- Telefon-Support
- Chat
Erhältlich in diesen Ländern
Australien, Kanada, Neuseeland, Vereinigte Staaten, Vereinigtes Königreich
Sprachen
Arabisch, Chinesisch, Englisch, Hindi, Portugiesisch
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Über den Anbieter
- OWNA
- Telefon-Support
- Chat
Erhältlich in diesen Ländern
Australien, Kanada, Neuseeland, Vereinigte Staaten, Vereinigtes Königreich
Sprachen
Arabisch, Chinesisch, Englisch, Hindi, Portugiesisch
OWNA – Videos und Bilder
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Kids Hub
Bewertungen über OWNA
Trisha D.
In Betracht gezogene Alternativen:
Best move ever!
Kommentare: We are just starting to realise many benefits - which include time saving features. We have also been able to move a lot of our paper based practices to OWNA, which works in well with our sustainability practices. I love that the support team are always on hand, and work hard to resolve any issues - including our user-knowledge, or lack thereof!
Vorteile:
Moving over to OWNA has been incredible. We are still not using all the features, but definitely moving towards this. OWNA has and will enable us to move all our processes into the same software, rather than using different platforms for different functions. It literally has just about all we need and more. The platform is simple, clean, and functional. The team at OWNA are so responsive to needs and suggestions, and seem to work around the clock to ensure that their program does everything we need (and want) it to do.
Nachteile:
There are definite issues with the accounts side of the software, and flaws that need to be ironed out.
Antwort von OWNA
letztes Jahr
Thanks for the feedback Trisha! Happy to hear you're enjoying the software. As always, feel free to send your feedback to the support team re: accounts and see how we can iron this out. Thanks again - Jack
Lauren M.
In Betracht gezogene Alternativen:
IF YOUR NOT USING OWNA YOUR MISSING OUT
Kommentare: heaps less admin time as normal daily tasks are simplified and completed in less than half the time with OWNA software compared to old school applications. enhanced programming capabilities, and Families LOVE the transparency of OWNA!
Vorteile:
This product is extremely user friendly and the software integration when we first swapped over was so simple the customer service team handled majority of it. our centre loves the transparency of the app, families love it, we are able to provide enhanced programming cycle compared to all other apps on the market.
Nachteile:
i would like to see some additional report features added. for example a 1.8% tool, and customisable booking sheets. however in saying this OWNA has shown a strong commitment to continuous improvement and every time we take a new idea to them they run with it and within weeks/months we see it implemented in the app. i hate Fat Zebra they are hard to work with compared to other direct debit companies.
Antwort von OWNA
letztes Jahr
Thanks Lauren - you're right we are passionate about helping operators, and we're stoked to hear your enjoying the experience. As I'm sure you know, we'll take this feedback on board. In fact, the 1.8 tool was built over the weekend an should be ready to use now, so thanks for bringing that up! - Jack
Ted N.
In Betracht gezogene Alternativen:
CCS, Billing, Direct Debit
Kommentare: Great tool for parents interaction. Horror tool for managing billing, charging parents and direct debit is extremely cumbersome, tedious taking my time away from working on my business and spending more time in my business. I do not have confidence with OWNA in using it do discuss billing issues with our parents.
Vorteile:
Parents interaction, parents communication
Nachteile:
Billing, Direct Debit, processes, lack of automation, lack of formal parent statement day by day
Antwort von OWNA
letztes Jahr
Sorry to hear about your experience Ted. Have you tried coming to our training sessions on CCS, billing, direct debit etc.? There's a ton of good info in there that I think would help you and your parents with getting a better experience of the software. - Jack
Lauren N.
why we use OWNA
Kommentare: Overall we have had a very good experience with OWNA and have recommended it to lots of people. Thank you for the wonderful service that you supply.
Vorteile:
changing to OWNA has completely change the way we do paperwork at our centres. It has saved so much time in administration costs. Parents, Staff and Admin all love OWNA and how easy it is to use, the information they are able to produce and the open lines of communication between everyone. OWNA Support have always been excellent and we have never had to wait very long for an answer/resolution to our problems.
Nachteile:
Transition from other programs can take a little bit for staff/parents to get their heads around. But once they get to know the program and all the features they begin to really enjoy it. The QIP part of the program could be easier to use. It is a bit frustrating in its current format.
Antwort von OWNA
vor 7 Monaten
Thanks Lauren! Glad to know everyone at your service is loving the platform.
Stephan T.
Excellent Child Care Centre Application
Kommentare: We are quite happy with the OWNA product and the support team. We have not moved to the CCS feature because of concern with glitches. We plan to move in the future when the system is stable.
Vorteile:
Parents have access to real time information (daily menu, curriculum, meal consumption, sleep times). The OWNA platform reduces the need for paper-based records and the educators have access to record information online (incident reports, checklists, medication records, hazard reports, evacuation drills, etc). Responsive support team.
Nachteile:
Rostering feature is not flexible so we do not utilise. The QIP feature is not well developed for our usage. Occasional glitches.
Antwort von OWNA
letztes Jahr
Thanks for the feedback Stephan. Good to hear you're enjoying the app, and appreciate you letting us know what's not working so well. Could you please contact support and explain the issue with inflexible rostering & QIP suitability? Regarding glitches - we've been growing rapidly this year and recently increased our server capacity to cope with this, so stability shouldn't be an issue anymore. Please contact support if you're still having issues. - Jack
