--- description: Detaillierte Informationen über Fixably zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Fixably Erfahrungen, Vor- und Nachteile – Capterra Deutschland 2026 --- Breadcrumb: [Startseite](/) > [Computer Reparatur Software](/directory/30903/computer-repair-shop/software) > [Fixably](/software/208839/fixably) # Fixably Canonical: https://www.capterra.com.de/software/208839/fixably Seite: 1 / 2\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/208839/fixably?page=2) > Fixably ist eine Service-Management-Lösung, die von Reparaturtechnikern entwickelt wurde. Dank der GSX-Integration ist das Tool nach Angaben der Entwickler die beste SaaS-Lösung für Service Provider. > > Bewertung: **4.8/5** von 6 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet Fixably? Fixably eignet sich für kleine einzelne Werkstätten wie auch für große Netzwerkunternehmen mit mehreren Standorten. Das ganze Fachwissen des Herstellers ist in die Software eingegangen und für jeden zugänglich. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.8/5** | 6 Nutzerbewertungen | | Bedienkomfort | 4.3/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.5/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 3.7/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.2/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 90% | (9/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Fixably ## Gewerblicher Kontext - **Startpreis**: 1,00 $ - **Zielgruppe**: 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert - **Unterstützte Sprachen**: Deutsch, Dänisch, Englisch, Estnisch, Finnisch, Niederländisch, Norwegisch, Schwedisch, Spanisch - **Verfügbare Länder**: Albanien, Algerien, Amerikanisch-Samoa, Amerikanische Jungferninseln, Andorra, Anguilla, Antigua und Barbuda, Argentinien, Aruba, Australien, Bahamas, Barbados, Belarus, Belgien, Belize, Bermuda, Bolivien, Bosnien und Herzegowina, Brasilien, Britische Jungferninseln und 116 weitere ## Funktionen - Abrechnung & Rechnungsstellung - Aufnahmemanagement - Barcode-/Etikettenmanagement - CRM - Inventarverwaltung - Job-Management - Mehrere Standorte - Mitarbeitermanagement - Reparatur-Nachverfolgung - Reparatur-Tickets - Schätzung - Verkaufspunkt POS ## Integrationen (4 insgesamt) - Slack - Stripe - Tyro - nShift ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support ## Category - [Computer Reparatur Software](https://www.capterra.com.de/directory/30903/computer-repair-shop/software) ## Alternativen 1. [Kickserv](https://www.capterra.com.de/software/122541/kickserv) — 4.4/5 (387 reviews) 2. [mHelpDesk](https://www.capterra.com.de/software/77264/mhelpdesk) — 4.3/5 (823 reviews) 3. [RepairShopr](https://www.capterra.com.de/software/133945/repairshopr) — 4.4/5 (127 reviews) 4. [RepairDesk](https://www.capterra.com.de/software/146659/repairdesk) — 4.7/5 (244 reviews) 5. [Repair Spots](https://www.capterra.com.de/software/174055/repair-spots) — 5.0/5 (5 reviews) ## Nutzerbewertungen ### "Review of Fixably" — 5.0/5 > **Verifizierter Rezensent** | *30. September 2020* | Unterhaltungselektronik | Empfehlungsbewertung: 7.0/10 > > **Vorteile**: I think Fixably is a powerful tool to facilitate repairs and service orders. The system is powerful and stable with disruptions happening maybe once each quarter. The automated processes works well and we are able to communicate in a good way with our customers. The team behind it are people who strive to deliver a great product. > > **Nachteile**: When we got the system demo:ed for us, we got an impression that the system is highly customisable. We asked about advanced features in a calm and clear way and got the response that this was possible. Upon launch, we requested a feature that was crucial for our needs. After many weeks and a uphill battle (this is impossible, we can't do this), Fixably delivered a perfect solution. However, looking back at our demo we didn't see the highly customisable system that we got sold, even though we did get the option to onboard an enterprise plan which is ten times as expensive as the standard one. > > Fixably is a one stop shop for powerful repair processing and customer centric service portal. There are some user experience issues but these can be overseen due to its great integration capabilities and ease to use. ----- ### "An effective, intuitive and efficient all in one solution" — 5.0/5 > **Dominic** | *6. April 2022* | Computer-Hardware | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: The feature list is deep and well thought out. The Fixably team know their market and have developed a product that resolves 99% of the aches and pains of working in this sector. Our technicians are happy, the workflows are easy and efficient. Admin and Paperwork time is a quarter or less of what it used to be with other solutions. Repair tracking and insights are the best out of any solution we've tried. Performance and Stability has been impressive and incredibly reliable. The support team have been quick, responsive and more than happy to spend the time with their customer to find a resolution to any issues that pop up. > > **Nachteile**: There is limited documentation, which can lead to contacting support team for some simpler questions that could be avoided. The workflow does differ slightly to how most OCE/APAC AASP's run, however a couple moments getting familiar with the changes and it's not an issue. > > Overall experience has been fantastic. Once we were set up and familiar with the workflow changes, it has been smooth sailing and well worth the cost. ----- ### "A fantastic solution for Apple Authorised Service Providers" — 5.0/5 > **Dave** | *8. Oktober 2020* | Computer-Hardware | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Great customer support from the Fixably team when initially testing and setting up. Being web-based there is no requirement for new hardware. The system scales well and initial staff training was straight-forward. Integration with Apple's GSX API is efficient and resolves having to re-enter information. Historical records are easy to access across multiple locations, and the Customer portal integration makes communication with customers very efficient. > > **Nachteile**: There are still some integrations for our location and some functionality that we are waiting on, but the development t team seems to be pushing forward rapidly. > > Fixably provides a solution to our needs as an Apple Authorised Service Provider. It gives our technicians a robust system to record all details required when performing Apple product repairs, and to keep customers up-to-date and informed as to where their repair is. Our techs are able to keep accurate and time-stamped records and with most repairs they do not have to leave the Fixably environment t from start to finish. ----- ### "A great solution for service providers" — 5.0/5 > **Cole** | *10. Januar 2022* | Einzelhandel | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: For high volume service locations, efficiently servicing customers is critically important. With direct integration with GSX, Fixably makes appointment queues, customer information and device details available at our fingertips. Our technicians are able to efficiently processes repairs without having to waste time transferring information between systems. Further automation since launch has further enhanced an already great system. The platform is incredibly stable with very limited disruptions. When technical issues do arise, support is quick and efficient. > > **Nachteile**: When we had our initial demos of Fixably, we may have misinterpreted that there may have been more flexibility in workflow. During our onboarding, it became apparent that there was less flexibility than anticipated in the standard installation. This hasn’t been an issue for us as Fixably is generally receptive to feature requests and the customer support is very good. > > Fixably is a great product for service providers across a number of different industries. Integration with Apple's systems has created a high degree of efficiency within our process. The feedback from our teams is that they enjoy using Fixably on a day to day basis as they need to spend less time working on administrative tasks. New and interesting features are always in the pipeline and Fixably's team is generally great to collaborate with on new ideas or challenges. ----- ### "Best ERP" — 5.0/5 > **Matti** | *25. August 2020* | Unterhaltungselektronik | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: The software has been custom made for our business and it does things that none other does that I have seen in the past 15 years. It helps us greatly to be more efficient on the work we do and saves us great deal of time and money. We have also improved our customer satisfaction thanks to less human errors and better automated communication. > > **Nachteile**: Still in development. However the team reacts fast whenever there is a problem. ----- Seite: 1 / 2\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/208839/fixably?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.com.de/software/208839/fixably) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Strukturierte Daten