Was ist Zoom Phone?

Built on Zoom's easy, reliable, and secure platform, Zooms full-featured cloud phone consolidates all business communication and collaboration into a single system. Available in 40+ countries, with expandable coverage through a bring-your-own-carrier offering, Zoom Phone supports inbound and outbound calling through the public switched telephone network (PSTN).

Wer verwendet Zoom Phone?

Enterprise businesses globally

Wo kann Zoom Phone bereitgestellt werden?

Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Android (mobil), iPhone (mobil), iPad (mobil)

Über den Anbieter

  • Zoom Video Communications
  • 2011 gegründet

Erhältlich in diesen Ländern

Vereinigte Staaten

Sprachen

Englisch

Über den Anbieter

  • Zoom Video Communications
  • 2011 gegründet

Erhältlich in diesen Ländern

Vereinigte Staaten

Sprachen

Englisch

Zoom Phone – Videos und Bilder

Zoom Phone Software - 1
Zoom Phone Software - 2
3 weitere anzeigen
Videos zu Zoom Phone
Zoom Phone Software - 1
Zoom Phone Software - 2

Kosten ähnlicher Produkte wie Zoom Phone vergleichen

Zoom Phone

10,00 $/Monat
Kostenlose Version
Gratis Testen
4,20 $/Monat
Kostenlose Version
Gratis Testen
10,00 $/Monat
Kostenlose Version
Gratis Testen
6,00 $/Monat
Kostenlose Version
Gratis Testen

Zoom Phone Funktionen

  • Alarmfunktion / Benachrichtigungen
  • Anrufaufzeichnung
  • Anrufüberwachung
  • Automatische Anrufannahme
  • Call Screening
  • Für kleine Unternehmen
  • IVR / Spracherkennung
  • Konferenzschaltung
  • Kontaktmanagement
  • Online-Sprachübertragung
  • PBX
  • SIP-Trunking
  • Voicemail-Transkription
  • Weiterleitung von Anrufen (Call Routing)

Alternativen für Zoom Phone

Workplace verbindet alle Mitarbeiter*innen einer Organisation über bekannte Facebook-Funktionen wie Chat, Videoanrufe, Posts und Gruppen.
JustCall ist ein cloudbasiertes Telefonsystem für Vertriebs- und Support-Teams zum Tätigen, Empfangen, Protokollieren oder Aufzeichnen von Anrufen direkt vom Desktop oder Telefon.
GoToConnect kombiniert die Leistung und Zuverlässigkeit der Cloud-VoIP-Telefonsysteme. Erfahre mehr über GoTo Connect
CloudTalk ist ein cloudbasiertes Telefonsystem für Support- und Vertriebsteams. Mit CloudTalk ist Telefonieren einfach und macht Spaß! Erhalte noch heute deine kostenlose Testversion! Erfahre mehr über CloudTalk
Mit Nextiva Chat kannst du den Umsatz steigern, einen schnelleren Service bereitstellen und die Effizienz steigern. Interagiere problemlos mit bestehenden und potenziellen Kund*innen.
Dialpad Sell ist ein effektiver Sales Dialer, der die Anlaufzeit verkürzt und die Produktivität durch Voice-Intelligence-Technologie steigert.
Aircall unterstützt mit seinem benutzerfreundlichen und leistungsstarken Telefonsystem Unternehmen in der Kundenbetreuung und im Vertrieb produktiver zu arbeiten.
Bietet eine vollständig gehostete Cloud-PBX- und Unified-Communications-Lösung.
PiPcall is a UK telecoms and SAS company that designs, develops, builds, markets and sells mobile-led telecoms solutions for business.
Aline is a cloud-based, VoIP phone system that makes your business more efficient and easier to manage.
Alle Funktionen, die du benötigst, damit dein Telefonsystem klingt wie bei einem großen Unternehmen, nur zum kleinen Preis.
Spare Geld und Zeit mit den Intulse Cloud Kommunikationslösungen. BYOD oder kaufe/miete deine Telefone. Keine Probleme, Kopfschmerzen oder Überraschungen.
No matter your business communication requirement, Acefone has you covered with its bespoke cloud telephony solutions.

Bewertungen über Zoom Phone

Durchschnittliche Bewertung

Gesamt
4,5
Benutzerfreundlichkeit
4,5
Kundenservice
4,1
Funktionen
4,5
Preis-Leistungs-Verhältnis
4,5

Nutzerbewertungen nach Unternehmensgröße (Angestellte)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Bewertungen nach Punktzahl finden

5
62%
4
33%
3
3%
2
1%
1
1%
Hafizah S.
Hafizah S.
Assistant Manager Business Development in Malaysia
Verifizierter Nutzer auf LinkedIn
Telekommunikation, 1.001-5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Zoom meeting, but from phone

5 vor 9 Monaten

Kommentare: It is a very helpful application that i have use it a lot while on-the-go and when i don't have my computer with me. It was a great experience for me.

Vorteile:

Zoom Phone is very helpful for anyone that are constantly on-the-go but need to join the meeting session with client or colleague. It operate from my smartphone, which mean i don't need my laptop to launch the application. The audio quality always clear and i had never had problem with the audio.

Nachteile:

I can't change the audio calls from using my phone carrier to be using the VOIP. It need to be setup before the call are made, and can not change it in the middle of the session. I had to cancel the session and join in it again using the VOIP option. I hope it can be change in the future.

Andrew K.
Andrew K.
Chief Operating Officer in USA
Verifizierter Nutzer auf LinkedIn
Internet, 11-50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Great Value Service

4 vor 12 Monaten

Kommentare: While there is much to be desire regarding their customer support, Zoom Phone offers a very acceptable product at a very good price. Zoom Phone somehow manages to be cheaper per month than their competitors while offering the same, if not better, technical features for their service. If you have any existing experience managing phone systems, including setting up call queues and IVR, you should have no trouble onboarding the service without much additional assistance. I would definitely recommend this service for the more experienced user.

Vorteile:

My company was looking for a new digital phone service so that we could get rid of our outdated handset VOIP over LAN system. Not only does Zoom Phone offer a more robust set of calling, auto-attendant, and call queue services, it does so at a lower price than what we were previously paying our local provider. The call quality is very good, and the admin features allow you to customize how your organization receives, transfers, and processes incoming calls. While a very self-sufficient process, product onboarding is fairly painless for more technically savvy users. Zoom Phone offers both desktop and mobile application use, which makes it very accommodating for most types of user.

Nachteile:

While the services is available at a great price, the overall customer support is extremely poor. Once we finalized our service contract, our salesperson was very unavailable to take any calls or emails regarding setup troubleshooting. There is a wiki available to help with service setup, but the knowledge base is fairly limited and not very thorough. Luckily, I was able to find a link to product service desk, and their technical team was able to assist after I filed a few different tickets regarding my issue.

Oscar anthony A.
artist in USA
Kunst & Handwerk, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Zoom: The New Wave of Online Communication

4 letzten Monat Neu

Kommentare: I am ever so grateful for Zoom's telecommunication technology which is way better than the chatrooms of the early internet era.

Vorteile:

What I love about Zoom is that I can talk to my friends and have meetings with my colleagues even from miles away.

Nachteile:

I wish Zoom had filters like Snapchat. Also, I have issues hearing one person when many others are talking at the same time. Sound needs improvement.

Randall S.
Systems Administator in USA
Computer- & Netzwerksicherheit, Selbstständig
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Worst Support in the Industry!!

1 vor 7 Monaten

Kommentare: Their sales people will sell you the product and then abandon you to a process they don't explain well. If you ask for a white paper or steps you will be doing so you can make sure you will not slow up the process that request will be ignored. Then they will send you to an engineer who will run your through the configuration of the software so fast you will feel like you are at an Auction!! Once you have the phones provisioned and ported, I hope you don't want anything other than the default configuration, because getting help is a daySSSS long process, and when you get it it will be wrong.

Vorteile:

It is hard to learn to use the online configuration tools, and the people who train you move too fast for you to remember anything

Nachteile:

Zoom relies too much on automated call routing systems with too short of times allowed for responses. If you do not have several numbers at your fingertips, you will get disconnected before you can respond to the prompts. I needed support 30 hours ago, and I am STILL fighting to get anyone to support us.

Denisse B.
graduate student in Mexiko
Forschung, 5.001-10.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Zoom Phone makes my day more productive

5 vor 2 Monaten

Kommentare: I love how productive I can be when using Zoom Phone, It has become an essential tool on my day by day. My meetings don't lose quality, I can still use all the tools and optimize my time. I recommend everyone to have Zoom Phone installed on theirs.

Vorteile:

I like that I can attend my meeting from my phone while I'm on my way to work or simply doing other things, I can block my phone and still listen to my classes and it doesn't consume much data or battery.

Nachteile:

I find it a bit annoying that I can't keep active the camera while using other apps or minimize the meeting while checking more information