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Was ist Zoom Phone?

Das voll funktionsfähige Cloud Phone von Zoom basiert auf der einfachen, zuverlässigen und sicheren Plattform von Zoom und konsolidiert die gesamte Geschäftskommunikation und Kollaboration in einem einzigen System. Zoom Phone ist in mehr als 40 Ländern verfügbar und bietet eine erweiterbare Abdeckung durch ein Angebot für Bring-your-own-Carrier. Die Lösung unterstützt eingehende und ausgehende Anrufe über das öffentliche Telefonnetz.

Wer verwendet Zoom Phone?

Unternehmen weltweit

Zoom Phone Software - 1
Zoom Phone Software - 2

Du bist nicht sicher, ob Zoom Phone das Richtige ist? Mit einer beliebten Alternative vergleichen

Zoom Phone

Zoom Phone

4,5 (190)
10,00 $
Monat
Kostenlose Version
Kostenlose Testversion
24
Keine Integrationen gefunden
4,5 (190)
4,5 (190)
4,1 (190)
VS.
Startpreis
Preisoptionen
Funktionen
Integrationen
Benutzerfreundlichkeit
Preis-Leistungs-Verhältnis
Kundenservice
4,00 $
Monat
Kostenlose Version
Kostenlose Testversion
69
15
4,5 (1.335)
4,3 (1.335)
4,2 (1.335)
Die grünen Bewertungsbalken geben an, welches Produkt gemessen an der Durchschnittsbewertung und der Zahl der Bewertungen am besten abschneidet.

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Bewertungen über Zoom Phone

Durchschnittliche Bewertung

Gesamt
4,5
Benutzerfreundlichkeit
4,5
Kundenservice
4,1
Funktionen
4,5
Preis-Leistungs-Verhältnis
4,5

Nutzerbewertungen nach Unternehmensgröße (Angestellte)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Bewertungen nach Punktzahl finden

5
65%
4
28%
3
5%
2
1%
1
2%
triyoga
triyoga
Freelancer in Indonesien
Verifizierter Nutzer auf LinkedIn
Computer-Software, Selbstständig
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

The software that helped me work from home during the pandemic

5,0 vor 3 Jahren

Kommentare: I used zoom for the first time when I was working at a multi-finance company that requires us to use this software. What I then proceeded to my business, which required me to share every time with my reseller or dropshipper agent outside the city, about the presence of new products and receiving input from my agent. And it really helped me.

Vorteile:

Zoom has been our main communication tool in reaching out to our sales agents in the business community. Before the pandemic or during the pandemic, I used zoom to interact with sales agents spread across several cities. Easy to use, and helps me to share our products with several sales agents such as resellers and dropshippers.

Nachteile:

Not all of our agents are familiar with zoom, and sometimes they are still confused about using existing features. And I also had trouble sending files to our agent so I had to use email to do it.

Andrew
Andrew
Chief Operating Officer in USA
Verifizierter Nutzer auf LinkedIn
Internet, 11–50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Great Value Service

4,0 vor 3 Jahren

Kommentare: While there is much to be desire regarding their customer support, Zoom Phone offers a very acceptable product at a very good price. Zoom Phone somehow manages to be cheaper per month than their competitors while offering the same, if not better, technical features for their service. If you have any existing experience managing phone systems, including setting up call queues and IVR, you should have no trouble onboarding the service without much additional assistance. I would definitely recommend this service for the more experienced user.

Vorteile:

My company was looking for a new digital phone service so that we could get rid of our outdated handset VOIP over LAN system. Not only does Zoom Phone offer a more robust set of calling, auto-attendant, and call queue services, it does so at a lower price than what we were previously paying our local provider. The call quality is very good, and the admin features allow you to customize how your organization receives, transfers, and processes incoming calls. While a very self-sufficient process, product onboarding is fairly painless for more technically savvy users. Zoom Phone offers both desktop and mobile application use, which makes it very accommodating for most types of user.

Nachteile:

While the services is available at a great price, the overall customer support is extremely poor. Once we finalized our service contract, our salesperson was very unavailable to take any calls or emails regarding setup troubleshooting. There is a wiki available to help with service setup, but the knowledge base is fairly limited and not very thorough. Luckily, I was able to find a link to product service desk, and their technical team was able to assist after I filed a few different tickets regarding my issue.

Omkar
Network analyst in Indien
Geschäftsbedarf & -einrichtung, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Zoom -best used for professional online meeting

5,0 vor 2 Monaten Neu

Kommentare: I am using xoom for online meetings and scheduled events as well as for calling to the customers directly to the his/her cell number if we need any support or a distance. We mapped zoom with outlook so all meetings are being schedule via zoom meetings and also have zoom guest room facilty so its good at all.

Vorteile:

I am using zoom for daily call with seniors customer and also with vendor while facing any issue with network or any other issue. We can record our meeting and also schedule meetings with customer with high quality audio and vedio.

Nachteile:

Nothing to be disliked in zoom meeting it is best used by the organization

Shanta
CEO in USA
Immobilien, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Complete Train Wreck

1,0 vor 2 Monaten Neu

Kommentare: We were double billed at the beginning and when we requested the second account be closed, it was set to cancelation pending and never changed or refunded. When we attempted call tickets they were never answered. When I called, I would hold from 30-45 minutes each call and several times my call was dropped once answered and I would have to start the process over again. The customer service reps were not fluent in English and read standard responses from a notebook, none of which actually addressed our issues. There was no way to escalate and when we finally received follow ups they still did not address the issues or answer the questions.

Vorteile:

We were pleased to be given the option of using a phone app instead of standard desk phones given the nature of our business.

Nachteile:

The setup process was confusing, call routing and other functions very unclear and hard to set up, customer service completely non-existent.

Philip
Owner in USA
Fotografie, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

The best phone solution I've ever used

5,0 vor 4 Monaten

Vorteile:

The system is fantastic for managing phone and voicemail.

Nachteile:

There were recent changes that made it difficult to set up the phone system to reply to SMS text messages.