Wir helfen Unternehmen seit 17 Jahren,
bessere Software zu finden

Was ist CommPeak VoIP Service?

Herausragende Verbindungsqualität für Anrufe von jedem Ort der Welt. Zehn POPs (Post Office Protocols) auf der ganzen Welt, Verbindung über lokale Anbieter und 24/7-Support. DID-Nummern (Direct Inward Dialing) für lokale Präsenz überall. Die anpassbare Bandbreite für Teams jeder Größe sorgt für hohe Sprachqualität bei mehreren gleichzeitigen Anrufen. Die transparente sekundengenaue Abrechnung ermöglicht es, Budgets bis ins kleinste Detail zu planen, bei Auslandsgesprächen zu sparen und größere Zielgruppen zu erreichen. Sonderangebote für starken Sprachverkehr.

Wer verwendet CommPeak VoIP Service?

Dienstleister und Einzelhändler mit Kontaktcentern mit hohem Volumen. Internationale Unternehmen jeder Größe mit verschiedenen Anrufzielen, sei es ein Einzelhandelsunternehmen oder ein IT-Riese.

Wo kann CommPeak VoIP Service bereitgestellt werden?

Cloudbasiert
On-Premise (vor Ort)

Über den Anbieter

  • CommPeak
  • Ansässig in Hong Kong, Hongkong
  • 2012 gegründet

Support für CommPeak VoIP Service

  • Telefon-Support
  • 24/7 Live-Support
  • Chat

Erhältlich in diesen Ländern

Afghanistan, Albanien, Algerien, Amerikanisch-Samoa, Amerikanische Jungferninseln und 223 weitere

Sprachen

Nicht vom Anbieter bereitgestellt

CommPeak VoIP Service Kosten

Startpreis:

Nicht vom Anbieter bereitgestellt
  • Ja, kostenloser Test verfügbar
  • Ja, Gratisversion verfügbar

CommPeak VoIP Service bietet eine Gratisversion und eine kostenlose Testversion.

Preismodelle Kostenlose Testversion

Über den Anbieter

  • CommPeak
  • Ansässig in Hong Kong, Hongkong
  • 2012 gegründet

Support für CommPeak VoIP Service

  • Telefon-Support
  • 24/7 Live-Support
  • Chat

Erhältlich in diesen Ländern

Afghanistan, Albanien, Algerien, Amerikanisch-Samoa, Amerikanische Jungferninseln und 223 weitere

Sprachen

Nicht vom Anbieter bereitgestellt

CommPeak VoIP Service – Videos und Bilder

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Videos zu CommPeak VoIP Service
CommPeak VoIP Service Software - 1
CommPeak VoIP Service Software - 2
CommPeak VoIP Service Software - 3
CommPeak VoIP Service Software - 4
CommPeak VoIP Service Software - 5

CommPeak VoIP Service Funktionen

  • Anrufaufzeichnung
  • Anrufverfolgung
  • Anrufüberwachung
  • Automatische Anrufverteilung
  • Berichterstattung und Statistik
  • Call-Center-Management
  • Computer Telephony Integration
  • IVR
  • SIP-Trunking
  • Warteschlangenmanagement
  • Weiterleitung von Anrufen (Call Routing)

Alternativen für CommPeak VoIP Service

Zoom vereint Cloud-Videokonferenzen, einfache Online-Meetings und Gruppennachrichten auf einer benutzerfreundlichen Plattform.
Flowroute bietet cloudbasiertes Telefonieren und Messaging über APIs und ein Online-Portal.
JustCall ist ein cloudbasiertes Telefonsystem für Vertriebs- und Support-Teams zum Tätigen, Empfangen, Protokollieren oder Aufzeichnen von Anrufen direkt vom Desktop oder Telefon.
Spare 40 bis 80 % gegenüber herkömmlichen Business-Telefonsystemen. Enthalten sind VoIP, Analogtechnik, Smartphone, WebRTC, SIP Trunking und native Anrufoptionen.
Triff dich über jedes beliebiges Desktop-, Browser-, Mobil- oder Videogerät mit beliebigen Personen von überall auf der Welt.
Squaretalk ist eine vielseitige Cloud-Kommunikationsplattform, mit der deine Vertriebs- und Supportteams von überall aus effektiv arbeiten können.
Weave ist eine Kommunikationsplattform, mit der Unternehmen besser mit ihrer Kundschaft interagieren können.
Skype ist Microsofts eigene VoIP-Software für kostenlose Internettelefonie-, Videokonferenz-, Messaging- und Chat-Dienste.
8x8 ist in der Cloudkommunikation weltweit führend und hat mehr als 47.000 Unternehmen in über 100 Ländern in den Bann gezogen.

Bewertungen über CommPeak VoIP Service

Durchschnittliche Bewertung

Gesamt
4,7
Benutzerfreundlichkeit
4,8
Kundenservice
4,6
Funktionen
4,6
Preis-Leistungs-Verhältnis
4,5

Nutzerbewertungen nach Unternehmensgröße (Angestellte)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Bewertungen nach Punktzahl finden

5
74%
4
26%
Manish
Manish
Functional Tester in Indien
Verifizierter Nutzer auf LinkedIn
Informationstechnologie & -dienste, 10.000+ Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Best Call service proviter

5,0 letztes Jahr

Kommentare: My overall experience is good, I always use CommPeak when I need to contact clients at a low cost.

Vorteile:

I use its call facilities which are the best, with very low latency and high quality, I can connect with my clients anywhere in the world at a low cost.The pricing of each call is awesome too, I only have to pay per second basic, and there is no start-up fee to make a call which is very reliable.

Nachteile:

All the service provided by it is awesome but sometimes there is some technical issue they provide 24*7 support and they resolve issues quickly.

Kally
Operations Manager in USA
Krankenhausversorgung & Gesundheitswesen, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Reliable and quality voice services at an a fraction of cost we spent before

5,0 letztes Jahr

Vorteile:

Our overall utility cost has reduced significantly

Nachteile:

I have no dislike on the product, it has been a smooth journey

abode
IT in Israel
Finanzdienstleistungen, 501–1.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

ava

4,0 vor 2 Jahren

Vorteile:

Sometimes there is something urgent.You feel like you have someone to talk to, but that doesn't always happen!The response of the support, and the flexibility and understanding that we have requested,

Nachteile:

All kinds of new systems transfer the responsibility more and more to the customer over time,And this allows the customer to spend almost an entire day with Compic's systems and not have time to do other things,And also the matter of recurring issues,Let's say it was fixed today, after a few days, it happens again,

Zyra Joy
Zyra Joy
CSR in Philippinen
Verifizierter Nutzer auf LinkedIn
Gesundheit, Wellness & Fitness, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Reliable and User Friendly

5,0 vor 2 Jahren

Vorteile:

The technology provided meets or surpasses call quality criteria, displaying an amazing level of clarity and dependability during contact sessions. The tool's dependability provides constant and flawless communication, which results in better user experiences. Furthermore, the tool provides a variety of customized pricing options, allowing customers to select plans that meet their individual needs and budgetary constraints. Furthermore, the tool's customer service team is well-known for being responsive and helpful. They are proactive in resolving client concerns, challenges, and technological issues, resulting in high user satisfaction. Their rapid aid and support add to a great overall user experience, further cementing the tool's reputation as a dependable and user-centric communication solution.

Nachteile:

Certain parts of customer service help need to be improved, most notably boosting responsiveness and accountability in interactions with users. It is widely understood that proactive actions must be taken in order to respond to consumer inquiries, complaints, and difficulties in a more timely and responsible manner. The goal is to foster a culture of trust and dependability by actively engaging users and keeping open lines of communication. Customers would obtain the necessary assistance and support in a timely manner, ensuring their requirements are addressed with attentiveness and a sense of responsibility, resulting in a more pleasant and gratifying user experience.

Jimoh
Jimoh
Accountant in Nigeria
Verifizierter Nutzer auf LinkedIn
Buchhaltung, 51–200 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

My review on CommPeak VolP Service

5,0 letztes Jahr

Vorteile:

My experience with CommPeak VoIP has been defined by its world-class connectivity, ensuring that calls are consistently reliable and of high quality, no matter where I am.

Nachteile:

Ensuring compatibility with existing systems was a crucial step. This process requires careful consideration for a smooth integration of the VoIP service into our existing infrastructure.

Krishna
Krishna
Associate software engineer in Indien
Verifizierter Nutzer auf LinkedIn
Informationstechnologie & -dienste, 10.000+ Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Providing service with best values.

5,0 letztes Jahr

Vorteile:

I have few points those are : 1) Very much Affordable. 2)Best call quality maintained and never compromised. 3) Comparatively it is performing great and no hidden charges.

Nachteile:

The customer support handling time is little bit high to respond back, though its not a big deal according to pros.

Maximiliano
Maximiliano
Salesman in Argentinien
Verifizierter Nutzer auf LinkedIn
Einzelhandel, 1.001–5.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

From Chaos to Clarity: How CommPeak Optimized My Communication Strategy

4,0 vor 2 Jahren

Kommentare: One of the biggest benefits of using CommPeak has been the contact management system. With a large and growing list of contacts, it can be challenging to keep track of everyone and ensure that I'm communicating with the right people at the right times. But CommPeak's system makes it easy to organize my contacts and see their availability, which has allowed me to be more efficient and effective in my communication strategy.In addition, CommPeak's analytics and reporting features have been invaluable in helping me to optimize my communication strategy. By tracking and analyzing my call data, I've been able to see what's working and what's not, and make changes where necessary. This has resulted in stronger relationships with my clients and colleagues, and has had a positive impact on my business overall.

Vorteile:

I've had a really positive experience with this platform. What I love the most about it is the ease of use. The platform is incredibly intuitive and user-friendly, which makes it a breeze to navigate through. Also, the call quality is really impressive. I've never had any issues with dropped calls or lagging, even when I'm talking to someone on the other side of the world. It's a huge relief to know that I can rely on CommPeak to keep me connected with my clients and colleagues, no matter where they are.In terms of specific functions that I find most helpful, I would say that the analytics and reporting features are top-notch. Being able to track and analyze my call data has been incredibly helpful in optimizing my communication strategy and making sure that I'm meeting my goals. The ability to easily manage my contacts and see their availability is also a huge plus. It's made scheduling meetings and keeping track of important conversations so much easier.

Nachteile:

One area where I think CommPeak could improve is with its customer support. While the support team is generally helpful and responsive, there have been a couple of instances where I've had to wait longer than I would have liked for a response or resolution to a problem. It would be great if they could improve their response time and ensure that all support requests are handled quickly and efficiently.

Vinay kumar
Engineer in Indien
Verifizierter Nutzer auf LinkedIn
Informationstechnologie & -dienste, 1.001–5.000 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Stay and converse.

5,0 letztes Jahr

Vorteile:

Beat tool to converse across the world with exceptional audio quality with effective price.

Nachteile:

From my perspective customer support can be little better.

Zhivko
Zhivko
Marketing Manager in Bulgarien
Verifizierter Nutzer auf LinkedIn
Gesundheit, Wellness & Fitness, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

CommPeak's low rates are perfect for startups

5,0 vor 2 Jahren

Kommentare: Easy set up and when I had a problem moving on the support reacted immediately and resolved it quickly.

Vorteile:

The rates for outbound and inbound calls are unmatched to any other platform I tested.

Nachteile:

They couldn't provide an Austrian number except for one that costed 70 euro per month. And understanding the pricing models and rates is way too complicated. I actually had to talk to the support to find out the actual rates.

Alvin
Alvin
Computer Hardware Technician in Philippinen
Verifizierter Nutzer auf LinkedIn
Öffentliche Sicherheit, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

reliable and great

4,0 vor 2 Jahren

Vorteile:

This program has been quite helpful in successfully maintaining and organizing my call data, while also delivering the ease of a seamless and effortless launching experience.

Nachteile:

Although there may be occasional delays, this remarkable platform acts as a wonderful tool for increasing work productivity.

Amanda
Head of Production in Südafrika
Medienproduktion, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

CommPeak VoIP Service: Cloud PBX of 2023

4,0 letztes Jahr

Vorteile:

Through one number CommPeak VoIP Service is accessed across many devices in my organization which makes it easy to make and receive calls.

Nachteile:

It get affected by internet connection producing weird sound when making calls.

Beatrice
Finance and Administration Manager in USA
Maschinerie, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

The quality of voice across a range of devices is very high

5,0 letztes Jahr

Vorteile:

The overall cost is low, we can make unlimited outbound calls in a single package

Nachteile:

Commpeak VoIP has been a critical partner helping us communicate with our customers

Shilpa
Pricing Lead in Indien
Informationstechnologie & -dienste, 10.000+ Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Best Calling Tool

5,0 letztes Jahr

Vorteile:

Seamless Connection through internet with clients from different countries. Quality of Call recording and automatic dialing are works good.

Nachteile:

Poor connectivity in the remote areas.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Informationstechnologie & -dienste, 501–1.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Premium, fantabulous, and versatile phone system

5,0 letztes Jahr

Vorteile:

It's easy to deploy and easy to use for the end-users. It has the flexibility of web app, desktop app and mobile apps. Easy to connect to all electronic devices giving me the ability to have my phone extension on my cell, and go anywhere, making calls to clients from the app.

Nachteile:

Although I found the voicemail transcript very useful, sometimes the grammar wasn't very clear.

David
Software Researcher in Nigeria
Informationstechnologie & -dienste, 11–50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

CommPeak VoIP service has enhanced research collaboration with my peers!

5,0 letztes Jahr

Kommentare: CommPeaks VoIP service has been incredibly helpful in my work as a software researcher. It has greatly improved collaboration with my colleagues, making communication seamless and enhancing the efficiency of sharing information. This in turn has played a role in advancing our research initiatives.

Vorteile:

Collaborating with my colleagues on software research has been greatly enhanced by the use of CommPeaks VoIP service. The audio quality is exceptional, ensuring that our conversations and exchange of information are seamless, thereby eliminating any communication barriers among team members. The platforms consistent reliability and stability have played a vital role in facilitating meetings, which in turn enables us to collaborate on ideas and reach collective decisions without any disruptions. Furthermore, CommPeak's adjustable features suit to our ever-changing research demands, reinforcing its place as a vital tool for facilitating effective and efficient communication inside our software development initiatives.

Nachteile:

CommPeak VoIP service has worked seamlessly for me, I don't have any complains.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Informationstechnologie & -dienste, 10.000+ Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Seamless Communication Across Borders

5,0 letztes Jahr

Kommentare: CommPeak VoIP Service excels in providing a robust and versatile solution for businesses seeking top-tier communication capabilities on a global scale.

Vorteile:

The tool is distinguished by its expansive network featuring ten strategically positioned points of presence globally. This strategic distribution guarantees a premium-quality connection, facilitating seamless calls from virtually any location around the world.

Nachteile:

I haven't found any issues so far in this CommPeak VoIP Service

Jamie
Chief Accountant in USA
Finanzdienstleistungen, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

What I Experience with CommPeak VoIP Service

5,0 letztes Jahr

Vorteile:

CommPeak VoIP Service offers quality sound when calling and receiving calls.

Nachteile:

I have used CommPeak VoIP Service for long and it rarely pose any flaw.

Victoria
Human Resource Specialist in Nigeria
Vorstandsbüro, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Great Software, Great Communication!

5,0 letztes Jahr

Kommentare: Effective communication is very important in Human Resource Process, and CommPeak helped a great deal with this! Positive experience.

Vorteile:

CommPeak VolP helps in several Process such as conducting interviews, coordinating employee training sessions, and communication process generally. CommPeak VolP offers convenient call forwarding, call waiting, and call transfer options which further enhance the communication process. The call recording feature is also very effective for documentation purpose.

Nachteile:

I can't find any. So, No cons for CommPeak VolP Service.

Arun
Business Analyst in Indien
Informationstechnologie & -dienste, 10.000+ Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Best VoIP Service

5,0 letztes Jahr

Kommentare: Dashboard is more useful one where it provides all necessary data , call counts in summary view

Vorteile:

It helps to reach out to all the members with VoIP , so we can provide services all over the world, helps in global presence. Integration with business tools & CRM is more helpful. The Dashboard provides all the necessary info, call history & all.

Nachteile:

All are good with CommPeak Voip Service, it would be helpful if they improve service response time

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Chemikalien, 10.000+ Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Peak connectivity

5,0 letztes Jahr

Kommentare: My overall experience has been great as I met all things I wanted in a single platform.

Vorteile:

What I liked the most is that its ability to transfer calls from different devices with clear and noise reduced sound. Making it very convenient for busy users. Also, its per-second billing simplifies budgeting and saves on international calls making it more pocket friendly.

Nachteile:

I haven't come across any particlar issue with this platform. Totally satisfied.

Ashok Kumar
Functional Aanalyst in Indien
Informationstechnologie & -dienste, 10.000+ Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Better Voice calls with CommPeak VOIP Service

5,0 letztes Jahr

Kommentare: Overall excellent service with CommPeak VOIP Service

Vorteile:

The most useful feature of CommPeak VOIP Service are Direct Inward Dialing which are virtual numbers helps to call & receive call from anywhere in the World. CommPeak VOIP Service helps in effectively managing the inbound & outbound calls whereas it helps in improving the customer service. Integrate with CRM helps in managing the task

Nachteile:

Customer service should be improved and they should sort out the issues within the timeline

Bimna
Property Sales Advisor in Kenia
Immobilien, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Excellent and reliable choice for communication

5,0 letztes Jahr

Kommentare: The user management is easy and intuitive, and the desktop companion app is great.

Vorteile:

I must say that this software is user-friendly and easy to navigate and it has helped a lot when it comes to communication with Valuers and Architects.

Nachteile:

There is nothing to dislike about CommPeak VoIP Service. CommPeak is the best in the market.

Ahmed
CEO in Ägypten
E-Learning, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Perfect service

5,0 vor 2 Jahren

Vorteile:

Perfect service stability with good price

Nachteile:

Nothing i think everything is good for me

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Informationsdienst, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Good product with great voice

4,0 letztes Jahr

Vorteile:

It provides an easy to transfer calls between offices with lots of useful functions like sending voicemails to emails then we can access from Phone or PC. Also, the quality of voice is really good as it is clear and has the noise reduction.

Nachteile:

Does not support many apps to hear the voicemails and need to improve documentations as well as the technical support.

In Betracht gezogene Alternativen: VirtualPBX

Julliana Mari
Student in Philippinen
Krankenhausversorgung & Gesundheitswesen, 51–200 Mitarbeiter
Verwendete die Software für: Kostenlose Testversion
Herkunft der Bewertung

ComPeak VoIP Features

4,0 vor 2 Jahren

Vorteile:

CommPeak VoIP Service is reliable, easy to use, and backed by responsive customer support. However, the specific features and benefits that may be most valuable to a particular user or business will depend on their specific needs and requirements.

Nachteile:

certain features, such as call recording, may not be as user-friendly as they would like. Finally, some customers have reported that the service can be slightly more expensive than other VoIP providers.