Wer nutzt diese Software?
Vendini bietet zuverlässige und einfach zu bedienende Ticketing-, Marketing- und Fundraising-Lösungen für Live-Event-Organisationen im Bereich Kunst, Musik, Sport, Festivals und mehr.
Durchschnittliche Bewertung72 Bewertungen
- Gesamt 4.5/5
- Benutzerfreundlichkeit 4.6/5
- Kundenservice 4.7/5
- Funktionen 4.3/5
- Preis-Leistungs-Verhältnis 4.5/5
- Kostenlose Version Nein
- Gratis Testen Ja
Cloud, SaaS, Web
Mobile - iOS Native
24/7 (Live Vertreter)
Support während der Geschäftszeiten
Angaben zum Hersteller
- Gegründet 2001
Über AudienceView Select
Tausende von Organisationen verlassen sich auf Vendini-Lösungen für das Eventmanagement. Die Anwendungssuite des Unternehmens umfasst ein vollständig integriertes Marketingsystem, das Ereignisse per E-Mail, soziale Netzwerke und Self-Service-Responsive-Websites promotet sowie mithilfe von mobilen Apps für Ticketverkäufe, Schirmherrschaft-Management und Scannen. Vendini zählt viele erstklassige Kunstveranstaltungen, Festivals und Sportveranstaltungen zu seinen Kund*innen. Starte noch heute eine kostenlose Testversion, um zu erfahren, wie Vendini das Geschäft mit Live-Events vereinfacht.
AudienceView Select Funktionen
- Aussteller- / Lieferanten-Management
- Block-Management der Räumlichkeiten
- Hochzeiten / Feiern
- Promotion in sozialen Medien
- Umfragen & Feedback
- Barcode / Tickets scannen
- Für Filmfestivals
- Für Musikfestivals
- Barcode / Tickets scannen
- Kartenverkauf vor Ort
- Mobiler Kartenverkauf
- Verkaufspunkt POS
- Zuhause drucken
- Abrechnung & Rechnungsstellung
- Food & Beverage-Management
- Mehrere Standorte
Die hilfreichsten Reviews für AudienceView Select
Bewertet am 11.1.2018
Easy event set up with the ability to sell tickets without worry and to work on other projects.
Vorteile: The best part of this software is that it is cloud-based, easy to navigate and setup, they give you template/dimensions for graphics, and the sales interface is easy for anyone in the office to grasp. By the time someone has typed a donation letter, I've already processed payment and printed the tickets. It is, hands down, the best ticket system for managing not only the ticket sales, but the relationship with the customer. Yeah, I could do a one-time ticket sale with EventBrite or BrownPaper Tickets (whatever they're called), but I don't have a long running capture of deep customer spending and attendance history.
Nachteile: The only thing that we ran up against was that pew style seating is hard to section off in the software and, inevitably, it was easier to create general "rooms" for reserved sections rather than using the seating chart for a church sanctuary. It's wonderful for theater seating!
Antwort des Softwareanbieters
von Vendini an 17.1.2018
Andrew, thanks for sharing your thoughts and insights here. We're happy to hear that the system is easy to use and has been a good fit for you folks at Episcopal Church of the Ascension.
We feel lucky to partner with you and are grateful you're a part of the Vendini family.
The Vendini Team
Bewertet am 29.8.2019
A Wonderful Experience with a Wonderful Software
Kommentare: Vendini has been so wonderful to us over the past three and a half years. We have experienced a lot of growth and they made some of that possible. And when we needed to renegotiate things because of our growth, they were more than willing to do so. They really care about making the users feel comfortable with the software and providing us with some fantastic customer service when necessary.
Vorteile: The ease of use for all the employees at my company is the top feature for me. Whether we are on the marketing side, fundraising, or just trying to sell tickets, Vendini makes the service very accessible and customizable to us and our needs. Also, their customer service is always very good about making sure we are using their service fully and feel comfortable with all of their features.
Nachteile: Sometimes certain issues take a while to get resolved within the software. Most things they are great about fixing as soon as I tell them, but there are an issue or two that have yet to be resolved. Also, the amount that gets taken out from donation transactions can get a little high for us as a non-profit.
Bewertet am 19.11.2019
Kommentare: I think Vendini is a great product for our business. I cannot compliment their customer support enough- they have been so helpful.
Vorteile: User friendliness, ability to set up events, keep tags of patrons, newsletter, and donor base all in one product.
Nachteile: TicketAgent needs to be updated to match TicketLine and the rest of Vendini's set up. It is severely outdated and currently incompatible with the latest Adobe Flash update.
Bewertet am 3.10.2016
Vendini is a simple ticketing solution
Kommentare: I had worked with Vendini for two years prior to switching to another system. Vendini was fairly simple to use for the customers on the front end, but it became overly complex on the back end due to certain errors in reports and inability to override certain capabilities. From the front end, Vendini was attractive and easy to use for our patrons. From finding the event, to choosing seats and paying--it created an easy functional flow for patrons to follow. The only major issue was that the donation feature on the payment page. It confused patrons (a handful of times) and lead them to believe they were to input their total instead of the total auto populating. These patrons entered their total amount in the donation field, and ended up paying for the event twice. The back end of Vendini gave me a lot of issues. Granted, it's been about 2 years since I have used this system, so I'm sure improvements have been made. The building of an event was fairly simple, and if you needed to make changes once an event was live you could do that easily. My biggest qualm with Vendini was the financial reporting. No two reports that populated in the system matched, and it made reconciliation a painful experience. The way the reports broke down fees and discounts, made it difficult to reconcile with traveling entertainment companies who would need financial reporting at the completion of their concert. The reports that did not deal with money did match, and were useful. When I would try and contact customer service, they would send me to voicemail, and return my calls after hours (due to a time difference). All in all, if you are not dealing with financial reporting, then Vendini is an easy to use and accesible to online patrons. I am confident that they have improved the system since my last use.
Vorteile: It's easy to navigate front end. The patrons rarely had trouble purchasing tickets.
Nachteile: The financial reporting that did not match.
Bewertet am 23.3.2018
Great product, and support team at Vendini
Vorteile: Vendini ticket agent software is very user-friendly for selling tickets/donations/memberships/ etc. With the part-time box office staff typical turnover, it is great to be able to get staff up selling tickets. I can train new staff to do a sale, exchange, and refund within an hour. We have over 75,000 patrons per year, over 1000 performances and hundreds of different producers. We also produce our own festivals and programming and most other festivals in our 4 theatre complex. With this variety, we need a system that was flexible and works well with our eyes and.. attitude toward requests from our tenants. Vendini is approachable and focused on making the product work for us. They create a very personal connection to their customers and their support. I can be in touch several times a month trying to accommodate a request from one of our tenants, be it a certain type of reporting, or a membership/package they want to offer. I take these to my rep who works with the appropriate team to accommodate our needs. They have helped me create several specialized reports that give specific producers exactly what they want. They have helped me create seating venues that accommodate special pricing, sections, levels etc. . They have shown me useful ways to use memberships and fees. There have been many upgrades the past couple years, Email Marketing, reporting, ticket agent and patron manager. It's great to work with a company that listens to customers. Great possibilities!
Nachteile: The software is great, but of course not perfect. It can take time and some trial and error to get reports created how you want them. I feel there could still be work to do in this area. Support area is terrific and helpful, especially with urgent/time sensitive requests, but can take a bit longer when it is not priority. I think this is because they take time to find the right team, to give the best answer to solve the issue.
Antwort des Softwareanbieters
von Vendini an 27.3.2018
Thanks for sharing your thoughts in this review. We're happy to hear the system has been a good fit for your business and its patrons.
We're happy you're a part of the Vendini family. If you need anything, drop us a line.
-The Vendini Team