Wer nutzt diese Software?
Vendini provides dependable and easy-to-use ticketing, marketing, and fundraising solutions to any sized live event organization arts, music, sports, festivals, and more.
Durchschnittliche Bewertung60 Bewertungen
- Gesamt 4.5 / 5
- Bedienkomfort 5 / 5
- Kundenservice 5 / 5
- Funktionen 4.5 / 5
- Preis-Leistungs-Verhältnis 5 / 5
- Kostenlose Version Nein
- Kostenlose Testversion Ja
Cloud, SaaS, Web
Mobile - iOS Native
24/7 (Live Vertreter)
Angaben zum Hersteller
- Gegründet 2001
Thousands of organizations rely on Vendini solutions for event management. The company's suite of applications includes a fully integrated marketing system to promote events via email, social networks and self-service responsive websites as well as mobile apps for ticket sales, patron management, and scanning. Vendini counts many top arts, festivals, and sports venues among its customers. Start a free trial today to see how Vendini simplifies the business of live events.
- Aussteller- / Lieferanten-Management
- Block-Management der Räumlichkeiten
- Hochzeiten / Feiern
- Promotion in sozialen Medien
- Umfragen & Feedback
- Barcode / Tickets scannen
- Allgemeine Anerkennung
- Barcode / Tickets scannen
- Kartenverkauf vor Ort
- Mobiler Kartenverkauf
- Reservierte Plätze
- VIP & Rabattkarten
- Verkaufspunkt POS
- Zuhause drucken
- Abrechnung & Rechnungsstellung
- Food & Beverage-Management
- Mehrere Standorte
- Ressourcen reservieren
Die hilfreichsten Reviews für Vendini
Bewertet am 23.3.2018
Great product, and support team at Vendini
Vorteile: Vendini ticket agent software is very user-friendly for selling tickets/donations/memberships/ etc. With the part-time box office staff typical turnover, it is great to be able to get staff up selling tickets. I can train new staff to do a sale, exchange, and refund within an hour. We have over 75,000 patrons per year, over 1000 performances and hundreds of different producers. We also produce our own festivals and programming and most other festivals in our 4 theatre complex. With this variety, we need a system that was flexible and works well with our eyes and.. attitude toward requests from our tenants. Vendini is approachable and focused on making the product work for us. They create a very personal connection to their customers and their support. I can be in touch several times a month trying to accommodate a request from one of our tenants, be it a certain type of reporting, or a membership/package they want to offer. I take these to my rep who works with the appropriate team to accommodate our needs. They have helped me create several specialized reports that give specific producers exactly what they want. They have helped me create seating venues that accommodate special pricing, sections, levels etc. . They have shown me useful ways to use memberships and fees. There have been many upgrades the past couple years, Email Marketing, reporting, ticket agent and patron manager. It's great to work with a company that listens to customers. Great possibilities!
Nachteile: The software is great, but of course not perfect. It can take time and some trial and error to get reports created how you want them. I feel there could still be work to do in this area. Support area is terrific and helpful, especially with urgent/time sensitive requests, but can take a bit longer when it is not priority. I think this is because they take time to find the right team, to give the best answer to solve the issue.
Antwort des Softwareanbieters
von Vendini an 27.3.2018
Thanks for sharing your thoughts in this review. We're happy to hear the system has been a good fit for your business and its patrons.
We're happy you're a part of the Vendini family. If you need anything, drop us a line.
-The Vendini Team
Bewertet am 3.10.2016
Vendini is a simple ticketing solution
Kommentare: I had worked with Vendini for two years prior to switching to another system. Vendini was fairly simple to use for the customers on the front end, but it became overly complex on the back end due to certain errors in reports and inability to override certain capabilities. From the front end, Vendini was attractive and easy to use for our patrons. From finding the event, to choosing seats and paying--it created an easy functional flow for patrons to follow. The only major issue was that the donation feature on the payment page. It confused patrons (a handful of times) and lead them to believe they were to input their total instead of the total auto populating. These patrons entered their total amount in the donation field, and ended up paying for the event twice. The back end of Vendini gave me a lot of issues. Granted, it's been about 2 years since I have used this system, so I'm sure improvements have been made. The building of an event was fairly simple, and if you needed to make changes once an event was live you could do that easily. My biggest qualm with Vendini was the financial reporting. No two reports that populated in the system matched, and it made reconciliation a painful experience. The way the reports broke down fees and discounts, made it difficult to reconcile with traveling entertainment companies who would need financial reporting at the completion of their concert. The reports that did not deal with money did match, and were useful. When I would try and contact customer service, they would send me to voicemail, and return my calls after hours (due to a time difference). All in all, if you are not dealing with financial reporting, then Vendini is an easy to use and accesible to online patrons. I am confident that they have improved the system since my last use.
Vorteile: It's easy to navigate front end. The patrons rarely had trouble purchasing tickets.
Nachteile: The financial reporting that did not match.