Pearl

Pearls platform and support is unmatched

Kommentare: Overall, the platform and team give me exactly what I need. Their system is easy to use and meets the data security standards for public education/higher ed. Their team is incredibly supportive and is willing to jump on a call or listen to my idea whenever I reach out.

Vorteile:

I appreciated the ease-of-use when it came to onboarding, matching, and managing the relationships I and my colleagues have with our students. In my role, data is critically important to show the efficacy of our program. Pearls data reports give me exactly what I need to report the outcomes of my program.

Nachteile:

I prefer the Pearl classroom to teaching in zoom, however, the Pearl classroom is only a 1:1 experience, as opposed to a group setting. You can still schedule and manage group sessions, you just need to meet in person or use zoom. I would love to see a multi-student classroom in the Pearl platform.

In Betracht gezogene Alternativen: TutorBird und TutorCruncher

Warum Pearl gewählt wurde: Easier to use and significantly better support

Gründe für den Wechsel zu Pearl: They had a more robust feature set, all their data centers were based in the US(very important for any government-funded programs), their support was far and away the best.

Customize to fit my programming

Kommentare: When I first came to Trilogy I was looking
For a want to get my parents on schedule to have 1:1 session after we had class. And the wonderful leadership team, talked with me and divided a plan the fit just right with my program. O was at the end of a grant session and I needed to show the growth of the program. With the software that Trilogy provides I was able to do just that. And for that I’ am grateful

Vorteile:

The Staff became like an extended family, alway willing to help and provide insight on how to add and remove things that may or may not go with my type of programs. I facilitate parent education and also provide 1:1 Coaching for parents who are in Trauma. This database has help me organize my family’s grow and development of the programs.

Nachteile:

It not to much I don’t like, my Organization has been with them almost from the start and they have been a great asset.

Small Tutoring Company

Kommentare: Overall, I have had a great experience with Pearl and recommended it to others.

Vorteile:

I enjoy how the platform aims to be all-in-one, which makes running my business easier. You can schedule sessions, take notes, message parents, track tutors, and have pre-paid lessons.

Nachteile:

The software could use some improvement when it comes to features such as group classes, ease in connecting to Zoom/Google Meets, and notifications. The company is very receptive to suggestions and is constantly working to improve the platform.

Pearl Review

Kommentare: The customer service is great and responsive. The team is open to suggestions and requests. They are very hands on.

Vorteile:

This is a great software that contains lots of features for a tutoring business. I like the built in notifications and the ability to schedule new clients easily.

Nachteile:

They just brought in a storefront which matches payment to sessions. This was a huge lacking feature before. However, it’s still not integrated for anything other than USD, which is unfortunate.

Partial use

Kommentare: Love it! Searched for something like this for years.

Vorteile:

The zoom like classroom that is customized to my user name. The ease of providing feedback to parents. The calendar to manage payroll.

Nachteile:

Can't get a person on the phone for customer service..