---
description: Detaillierte Informationen über Avid CRM zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools.
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title: Avid CRM Erfahrungen, Vor- und Nachteile – Capterra Deutschland 2026
---

Breadcrumb: [Startseite](/) > [CRM-Systeme](/directory/2/customer-relationship-management/software) > [Avid CRM](/software/20743/avidian)

# Avid CRM

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> Avidian wandelt Microsoft Outlook in ein Vertriebspipeline-Management- und Customer-Relationship-Management-Tool für Vertriebsteams um.
> 
> Verdict: Rated **4.1/5** by 138 users. Top-rated for **Weiterempfehlungsquote**.

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## Übersicht

### Wer verwendet Avid CRM?

Kleine Unternehmen, die eine Lizenz für 2 oder mehr Nutzer benötigen, bis hin zu mittelständischen Unternehmen mit mehr als 100 Nutzern.

## Quick Stats & Ratings

| Metric | Bewertung | Detail |
| **Gesamt** | **4.1/5** | 138 Nutzerbewertungen |
| Bedienkomfort | 3.9/5 | Based on overall reviews |
| Kundenbetreuung | 4.4/5 | Based on overall reviews |
| Preis-Leistungs-Verhältnis | 4.2/5 | Based on overall reviews |
| Funktionen | 3.9/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Weiterempfehlungsquote) |

## Über den Anbieter

- **Unternehmen**: Avidian Technologies
- **Region**: Bellevue, USA
- **Founded**: 2002

## Commercial Context

- **Startpreis**: 25,00 $
- **Preismodell**:  (Kostenlose Testversion)
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1.000
- **Deployment & Platforms**: Cloud, SaaS, webbasiert, Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (mobil), iPhone (mobil), iPad (mobil)
- **Unterstützte Sprachen**: Englisch
- **Available Countries**: Vereinigte Staaten

## Funktionen

- Angebote / Schätzungen
- Aufgabenmanagement
- Berichterstattung / Analyse
- Daten-Import / -Export
- Gemeinsame Kontakte
- Kalender-/Erinnerungssystem
- Kontakt-Datenbank
- Kontaktmanagement
- Lead-Distribution
- Lead-Generierung
- Lead-Pflege
- Lead-Qualifizierung
- Leadmanagement
- Mobiler Zugriff
- Pipeline-Management
- Sales-Pipeline-Management
- Segmentierung
- Suchen / filtern
- Verfolgung von Interaktionen
- Workflow-Management

## Optionen für Kundensupport

- E-Mail/Helpdesk
- Wissensdatenbank
- Telefon-Support

## Category

- [CRM-Systeme](https://www.capterra.com.de/directory/2/customer-relationship-management/software)

## Ähnliche Kategorien

- [CRM-Systeme](https://www.capterra.com.de/directory/2/customer-relationship-management/software)
- [Kontaktmanagement Software](https://www.capterra.com.de/directory/30016/contact-management/software)
- [Lead-Management-Software](https://www.capterra.com.de/directory/30017/lead-management/software)
- [Sales Tracking Software](https://www.capterra.com.de/directory/32744/sales-tracking/software)

## Alternativen

1. [HubSpot CRM](https://www.capterra.com.de/software/152373/hubspot-crm) — 4.5/5 (4444 reviews)
2. [Zoho CRM](https://www.capterra.com.de/software/155928/zoho-crm) — 4.3/5 (6958 reviews)
3. [Bigin by Zoho CRM](https://www.capterra.com.de/software/204998/bigin-by-zoho-crm) — 4.7/5 (715 reviews)
4. [Salesforce Sales Cloud](https://www.capterra.com.de/software/61368/salesforce) — 4.4/5 (18760 reviews)
5. [Dynamics 365](https://www.capterra.com.de/software/157279/dynamics-365) — 4.4/5 (5804 reviews)

## Nutzerbewertungen

### "Prophet" — 5.0/5

> **William** | *22. April 2016* | Immobilien
> 
> **Vorteile**: Fully integrated with Outlook&#13;&#10;Works well in a team environment&#13;&#10;Easy to use&#13;&#10;Great customer support
> 
> I first started using Prophet over 7 years ago.  I liked the way that it allowed me to stay within the Outlook platform.  We had tried other software's that claimed that they integrated with Outlook but always found this to not be entirely true.  Prophet truly does.  While it can be a robust as you want it to be it is not overwhelmingly complex to use.  As sales people, we want to be engaged in the sales process, not engaged in inputting data into a CRM.

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### "Good and easy to use CRM" — 5.0/5

> **Haba** | *9. März 2024* | Zeitung | Recommendation rating: 8.0/10
> 
> **Vorteile**: The integration with Outlook make Prophet CRM a useful tool in our business. It was easy to setup and integrate with our already in use outlook accounts. My team learned to use it very fast due its intuitive design.
> 
> **Nachteile**: I would lie if I say I have Cons for Prophet CRM. Any issue was rapidly resolve with the Support Team with updates.

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### "Feels antiquated in both functionality and aesthetics" — 3.0/5

> **Verifizierter Rezensent** | *3. Juli 2018* | Eventservice
> 
> **Vorteile**: Avidian Prophet is a CRM software that is installed into your Microsoft Outlook program. If you do not have Microsoft Outlook, you cannot use this software. You also must be running the most recent version of Outlook. Since it runs inside of Outlook, there is no need to open any additional software or browser tabs to use this software. Pricing-wise, as far as CRM systems go, Prophet seems reasonable. Their customer service is also great, as any time I've had an issue, I've received a reply within just a few hours, tops. In addition, it does a great job at allowing our sales team and sales managers to see what clients need attention, and what verticals we should be focusing our efforts on, based on real data collected by Prophet. It uses the connection to your emails as well as 3rd party software (such as Constant Contact, Mailchimp, etc) to analyze client interaction with your marketing efforts.
> 
> **Nachteile**: Prophet requires the most up-to-date version of Microsoft Outlook to run, so there are additional software costs to consider in addition to the costs of Prophet. You must also have the most recent Microsoft Windows operating system. If you are a Mac user, you will either have to run Bootcamp with a copy of Windows, or will have to use software such as Parallels. Again, increasing the cost of using Prophet because so many other programs/things are needed. It also seems to have some performance issues, and seems to lag computers down quite a bit. The software itself is not very easy to use and required quite a bit of training for me to be able to use it, and I had to consult my detailed notes regularly to  use the software correctly. Also, it is just plain ugly.

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### "What I like about Prohpet CRM" — 4.0/5

> **Julie** | *24. Januar 2023* | Maschinerie | Recommendation rating: 7.0/10
> 
> **Vorteile**: I find that when our sales team uses the software correctly, we are able to assist with follow up on leads, communications and appointment reminders. The customer service is beyond amazing for any assistance.
> 
> **Nachteile**: I do think the one negative is the interaction with outlook and causing very infrequently slow issues.
> 
> The customer service team, \[sensitive content hidden\] has made the over experience with Prophet amazing. He took the time to explain how to use each feature, clean up our contacts and continues to provide support. The software is very easy to learn and teach other managers in our company.

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### "It's pretty good." — 4.0/5

> **Rachel** | *30. Januar 2023* | Maschinenbau oder Wirtschaftsingenieurwesen | Recommendation rating: 7.0/10
> 
> **Vorteile**: It does the job.  I would like the advanced level features to be a bit more intuitive, but I also haven't sat through any of the trainings, so maybe that's my own fault.
> 
> **Nachteile**: If you use it for all of the outlook contact management, then it is cumbersome to be able to consistently remove the same people from a contact export for email campaigns (like competitor contacts).
> 
> It works.  It's slow on the refreshing, but it works.

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## Links

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