Mongoose

Useful Tool

Kommentare: Happy and Satisfied using Cadence for my work

Vorteile:

It is highly recommend tool for analog and RF circuit simulation output.

Nachteile:

Did not find any cons; however new user may find it little complicated due to various options available for simulatiins ,as compared to other tools

A solution your staff will love!

Kommentare: From the moment we started researching Cadence, it has been a wonderful experience. Mongoose has a phenomenal team of people who have been extremely helpful from day one. When I have suggestions, I always feel like my voice is being heard and their annual conference is one of the best professional conferences I've ever been to. You won't regret working with this product or this team!

Vorteile:

The best part about Cadence is how easy it is to use and how affective it is for connecting us with our audience. We were able to get it up and running within weeks—including our staff training! We have a number of staff members who tend to be nervous about new technology but everyone on our team has found it to be extremely intuitive. Especially with the mobile app, it feels no different than sending and receiving texts through your normal messaging app.

Nachteile:

One issue I've found is that it can be difficult to update contact records on the fly. For example, if a student texts us but they were not previously in the system, I haven't been able to find a way to just easily "add a contact" with their name and info. It has to go through the import process with our student information system.

Honest Opinion

Vorteile:

I think the customer service is outstanding. I know exactly who to contact for any assistance and they are extremely helpful and responsive.

Nachteile:

I think the way the software is organized is extremely confusing. I honestly don't like how the departments are set up. I don't think the way it's organized is user friendly. I also wish it would integrate better with our SIS so that I could get automatic texts set up. We have looked in to this option and told it would not work.

Cadence review

Kommentare: Our audience often chooses text communication over phone calls and emails. Implementing Cadence allows us to efficiently reach out and communication with our students throughout their entire life-cycle; from recruitment through alumni. It allows us to easily send large volume texts to specific groups: orientation, career fairs, etc. We've implemented various texting communication strategies that has helped us reduce our melt (students lost from date of application to date of start).

Vorteile:

Integration and implementation were super-easy. It took very little to get us up & running. I love all the features: segments (allowing us to target a subset), group account (allows multiple staff to monitor the replies for an event, i.e. orientation), smart messages. If I had to pick 1 or 2 items, it would be: Support - the friendliness and responsiveness of everyone in the organization and also the fact that the team continues to work on ways to improve the software - adding new features that make our jobs more efficient.

Nachteile:

I'd love to see smart messages implemented for all accounts and not just for the group account. We'd love a way to sync our cell phone number so that outbound calls appeared to be originating from our Cadence virtual number (this might be a phone carrier enhancement and not something Cadence can control).

A Great Solution for My TRIO SSS Program

Kommentare: Using Cadence has really been transformative for us as a program. Our ability to help students is so much greater now that we have this enhanced ability to connect with them.

Vorteile:

The software is easy to use and easy to understand. Anyone familiar with email, especially Gmail, will find the interface very intuitive. Our ability to reach and interact with our students has increased dramatically by using this software, and we are reaching students who we were not reaching via email. Having the option for each advisor to have their own number has been fantastic, and it is easy query the list of students and send multiple texts all at once.

Nachteile:

Being able to edit all fields for contacts in the interface would be very helpful. Sometimes updating a user-defined field for a single student can feel unnecessarily laborious.