Was ist ManyChat?

Erstelle ganz einfach Facebook-Messenger-Bots für Marketing, Vertrieb und Support.

ManyChat – Details

ManyChat

ManyChat – Details

ManyChat

ManyChat – Videos und Bilder

Nicht vom Anbieter bereitgestellt

ManyChat – Bereitstellung und Support

Einsatz

  • Cloud, SaaS, webbasiert

Erfahrungen mit ManyChat

Alle 19 Nutzerbewertungen lesen

Durchschnittliche Bewertung

Gesamt
4,7
Benutzerfreundlichkeit
4,7
Kundenservice
4,3
Funktionen
4,4
Preis-Leistungs-Verhältnis
4,3

Nutzerbewertungen nach Bewertung

5
14
4
5

Nutzerbewertungen nach Unternehmensgröße (Angestellte)

  • <50
  • 51-200
  • 201-1.000
  • >1.001
Luciano Z.
Luciano Z.
ChatBot and Automation Consultant in Italien
Verifizierter Nutzer auf LinkedIn
Informationsdienst, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

The reference app for conversational design

5 vor 2 Monaten Neu

Kommentare: Overall experience excellent: we are dealing with a product that does many things and does them well. After an initial start a bit quiet and with few integrations, ManyChat has been able to conquer and establish itself in the market for advanced features, such as integrations and templates. This is the platform that I recommend to anyone who is starting from scratch.

Vorteile:

The product is very easy to use: despite its high potential and the many things it allows you to do, the menus and features are always organized in an orderly and logical way. Good responsiveness and stability

Nachteile:

I feel the lack of being able to make chatbots for the web channel: at the moment you can only create bots for Messenger, Email, SMS, Telegram, WhatsApp, and Instagram. In the free plan you can't do almost anything.

Verifizierter Rezensent
Digital Marketing Manager in USA
Verifizierter Nutzer auf LinkedIn
Konsumgüter, 201-500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great messenger chatbot and SMS marketing tool!

4 letzten Monat Neu

Kommentare: ManyChat is a comprehensive chatbot that will meet most professional marketers' needs. The free version would be sufficient in most small business applications. Highly recommend the automation and messenger campaign marketing tools.

Vorteile:

Capture leads directly from Facebook / Instagram messenger using live chat support icons embedded on your web pages or directly from your social media channels. Automated response workflows make it easy to setup a customer journey, provide FAQs more organically, and capture emails or phone numbers for future marketing.

Nachteile:

ManyChat has some decent API options via Zapier which allows access to most tools and native integrations with CRMs like Hubspot and Salesforce. However, this is only contact data and not behaviors. A more comprehensive integration on the CRM contact record that links to ManyChat's SMS and chat activity would be very useful for sales lead scoring and customer service.

Shalm H.
Brand Manager in Australien
Gesundheit, Wellness & Fitness, 11-50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Unable to actually message contacts

5 letztes Jahr

Kommentare: Very poor.

Vorteile:

Fantastic UI and easy to understand features. If only they all worked.

Nachteile:

We pay for 10,000 contacts each month ($65 USD / mth) yet we are unable to contact them. We have a full understanding of tags and requirements to contact them, however, support is unwilling to assist. When ManyChat uploads the 5,000+ contacts to Facebook Ads, Facebook is unable to match the data uploaded to even 2,000 contacts. When I contact Facebook Support, they tell me to talk to ManyChat. When I talk to ManyChat, they tell me to talk to Facebook. Very poor support and very poor functionality. They offer no access to the data they are uploading, so we are unable to check if there are any errors occurring and support is unwilling to assist. "Unfortunately, I can't provide that info to you, as we don't have enough insight into the Facebook Ads Manager processes. Please, make sure to address it to Facebook support." They should remove the services from their website, but that would defeat the purpose of building a messenger list and therefore make their pricing irrelevant. We will likely have to involve legal services, however, the legal costs will outweigh the subscription fees. Unfortunately for some companies like this is seems the only way.

Imran L.
CEO in Indien
Internet, 11-50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

When it comes to chatbot automation and ease of use, ManyChat is the best option!

5 vor 8 Monaten

Kommentare: It's easy to implement, simply to use and extremely flexible in making ammendments.

Vorteile:

What I really like about ManyChat is the ease with which I can create chatbot flows. What I also like is the visual statistics of it.

Nachteile:

What I don't like about it is, and this isn't manychat's issue is that if I have facebook business manager and manychat apps on my phone, both tend to get messed up.

Verifizierter Rezensent
Owner in Belgien
Verifizierter Nutzer auf LinkedIn
Marketing & Werbung, 2-10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Smart bots to build your email list and increase your conversions

5 vor 4 Monaten

Kommentare: ManyChat offers a lot of options for people who want to engage their audience (and grow their email list). For me, this was the ideal tool to start using bots and it was easier than I expected. ManyChat comes with great features out of the box and templates that make getting started easy. The interface is modern, the software is updated frequently and well-supported. With so many people using this for different purposes, it's also easy to get inspired by other businesses. There's a whole community of ManyChat users that's sharing their strategies and examples. You can learn a lot from that. I certainly did, it has inspired my marketing.

Vorteile:

This is an easy to use chat bot tool that has a lot of features for affordable pricing. It's one of the easiest bot software tools I've used for FB Messenger, and you can also use it for other channels (or a combination), which is really awesome. This smart tool helps creating engaging conversations while boosting your email leads and sales. It's very versatile, unlike other tools. I'm impressed with how well-thought-out this software is.

Nachteile:

I don't have anything that annoys me. It's a solid tool with plenty of documentation so even though I was completely new to bots, I had one up and running quickly.