Wir helfen Unternehmen seit 17 Jahren,
bessere Software zu finden

Was ist ManyChat?

Erstelle ganz einfach Facebook-Messenger-Bots für Marketing, Vertrieb und Support.

Wer verwendet ManyChat?

Nicht vom Anbieter bereitgestellt

ManyChat Software - 1

Du bist nicht sicher, ob ManyChat das Richtige ist? Mit einer beliebten Alternative vergleichen

ManyChat

ManyChat

4,6 (72)
15,00 $
Monat
Kostenlose Version
Kostenlose Testversion
26
10
4,4 (72)
4,2 (72)
4,0 (72)
VS.
Startpreis
Preisoptionen
Funktionen
Integrationen
Benutzerfreundlichkeit
Preis-Leistungs-Verhältnis
Kundenservice
Keine Preise gefunden
Kostenlose Version
Kostenlose Testversion
12
6
4,6 (2.338)
4,6 (2.338)
4,4 (2.338)
Die grünen Bewertungsbalken geben an, welches Produkt gemessen an der Durchschnittsbewertung und der Zahl der Bewertungen am besten abschneidet.

Weitere gute Alternativen zu ManyChat

Google Chat
Am besten bewertete Funktionen
Alarmfunktion / Benachrichtigungen
Echtzeit-Chat
Mobiler Zugriff
Chatfuel
Am besten bewertete Funktionen
Berichterstattung / Analyse
Code-Free Development
Kontakt-Datenbank
ChatBot
Am besten bewertete Funktionen
Echtzeit-Chat für Kunden
Kundenspezifisches Branding
Live-Chat
ActiveCampaign
Am besten bewertete Funktionen
E-Mail-Management
Email-Kampagnen-Management
Marketing-Automatisierung
Drift
Am besten bewertete Funktionen
Bestätigungen/Erinnerungen
Echtzeit-Chat für Kunden
Lead-Erfassung
Activechat
Am besten bewertete Funktionen
Berichterstattung / Analyse
Chatbot
Verarbeitung natürlicher Sprache
Pure Chat
Am besten bewertete Funktionen
Berichterstattung / Analyse
Echtzeit-Chat für Kunden
Transkripte / Chatverlauf
tawk.to
Am besten bewertete Funktionen
Echtzeit-Chat für Kunden
Mobiler Zugriff
Transkripte / Chatverlauf
Intercom
Am besten bewertete Funktionen
Chat / Messaging
Echtzeit-Chat für Kunden
Live-Chat

Bewertungen über ManyChat

Durchschnittliche Bewertung

Gesamt
4,6
Benutzerfreundlichkeit
4,4
Kundenservice
4,0
Funktionen
4,3
Preis-Leistungs-Verhältnis
4,2

Nutzerbewertungen nach Unternehmensgröße (Angestellte)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Bewertungen nach Punktzahl finden

5
69%
4
24%
3
3%
2
1%
1
3%
Adrian
Adrian
ceo in Rumänien
Verifizierter Nutzer auf LinkedIn
Marketing & Werbung, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

An easy to use platform

5,0 letztes Jahr

Vorteile:

It is stable and easy to manage.Lots of documentation on the internet. Easy to learn.

Nachteile:

A rather high price compared to other platformsIt doesn't have many AI options

Montrez
Ceo in USA
Bau, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

An Exotic Online Chatbot

5,0 letztes Jahr

Kommentare: Overall Experience with ManyChat was phenomenal, i would definitely advise you to give it a try.

Vorteile:

I like how ManyChat supports integration with popular messaging apps like Facebook Messenger and Instagram. With a lot of companies you would not be able to do as much with Facebook Messenger and Instagram but ManyChat lets you.

Nachteile:

Only thing I didn’t like about ManyChat is its support system. It seemed like you were almost not able to reach them. But overall, a great user base that helps out on other social media platforms.

Joy
Independent Sales Consultant in USA
Einzelhandel, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

It's great if you have a large, active, and engaged following

3,0 letzten Monat Neu

Kommentare: Overall, it was positive, and honestly, I may become a customer again one day.

Vorteile:

Keywords, Referral Links, Sequences. I loved that I could use it for both Facebook and Instagram. The automation allowed me to connect with customers without having to be tied to my phone responding to messages.

Nachteile:

During the pandemic, I used the program a lot, but it was becoming cost prohibitive. Manychat charges based on the number of subscribers you have, even if you never message them. Which is problematic when you take into account spam and bots. I was paying for people I wasn't even talking to.

Mugume
Manager in Uganda
Unterhaltung, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

The revolutionary ChatBot ever developed

4,0 letztes Jahr

Kommentare: I have typically been pleased with the ManyChat platform as a user. ManyChat has helped me overcome a variety of company obstacles, such as automating lead creation, marketing, and customer service. I value the advantages I've experienced, including increased effectiveness in managing repetitive activities, improved user engagement through tailored interactions, and the capacity to communicate with a larger audience via various channels. In order to better improve my experience, I have also mentioned platform policy difficulties and wanted extra functionality. Overall, ManyChat has shown to be an effective tool for boosting client interaction and optimizing my business procedures.

Vorteile:

Its automation features, multi-channel support, and lead generation tools. I found the software to be rather user-friendly, particularly when setting up automatic messaging sequences and chatbots. Integrating with already-existing business processes can take several forms depending on the workflow's complexity and the particular tools and systems being used. It also provides integration possibilities with various outside technologies, making it simpler for organizations to integrate it with their current tech stack.

Nachteile:

Requests for more functionality on the free plan, a learning curve for sophisticated automation, sporadic problems integrating based on current infrastructure, worries about shifting platform rules, and more. Although I found the platform to be user-friendly for creating chatbots, integrating it with some particular business processes proved to be somewhat challenging.

Mike
Founder in Spanien
Marketing & Werbung, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Robust non-code chatbot platform for beginners to advanced

5,0 vor 10 Monaten

Kommentare: Love it, implement advanced chatbots for clients like looking up documents in the cloud and sending to them etc.

Vorteile:

Easy to setup a new chatbot, create an outline and add the specific actions to be followed. Ability to create complex chats with follow-ups, api calls, tags etc. make it a very robust platform.

Nachteile:

Instagram comment reply is a bit strange to implement at first.

Kelby
Kelby
President in USA
Verifizierter Nutzer auf LinkedIn
Verlagswesen, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung
Quelle: GetApp

In Betracht gezogene Alternativen:

Great Software Idea hindered by Bugs and Poor Customer Service.

2,0 letztes Jahr

Kommentare: Signed up for a free trial a year ago. Saw the potential but wanted to look at other options before committing to the platform. The free trial ended and was charged for months without being able to even log into the service to cancel or use. Was receiving receipts to my business email address but couldn't use that email address to log in/recover my password. Finally figured out it I had to authenticate via Facebook for access. The platform has a lot of great features that don't consistently work. Have reported several bugs and issues that customer support goes overboard with attempting to indemnify themselves from rather than addressing. Adding an additional account caused the primary account to disconnect from Meta and issues for the following week because their system didn't properly interface with Meta Account/Business Manager.

Vorteile:

When it works, it's quite effective at turning the activity through our social channels into actual leads and site traffic.

Nachteile:

Unfortunately, it doesn't always work and this has led to turn activity through our social channels into frustrated people and missed opportunities

Zane Zdenek
Zane Zdenek
Founder in Irland
Verifizierter Nutzer auf LinkedIn
Marketing & Werbung, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Great tool for marketers

5,0 letztes Jahr

Kommentare: Relatively easy to set up , some tasks are more advanced and you will need time to read through the guides.

Vorteile:

I like the auto responder on Facebook posts

Nachteile:

Didn’t see integration with TikTok . This is something that I would like to use

Guilherme
Guilherme
Owner in Brasilien
Verifizierter Nutzer auf LinkedIn
E-Learning, Selbstständig
Verwendete die Software für: Kostenlose Testversion
Herkunft der Bewertung
Quelle: GetApp

The platform doesn't work and they offer no support whatsoever.

1,0 letztes Jahr

Kommentare: The app simply won't work and they offer no support whatsoever, not even after subscribing to the paid version of the app. I tried 3 times to submit a ticket to the support page, unsuccessfully.

Vorteile:

I would have liked it if it had worked. The automated response to comments on posts would've been very helpful for my business.

Nachteile:

They offer no support whatsoever. You have no option to delete your account.

Anne
Sr. Operations Process Engineer in USA
Computer-Software, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Support is Nonexistent.

1,0 vor 6 Monaten

Kommentare: Abysmal. I am incredibly unimpressed with their customer service.

Vorteile:

Literally nothing. This product has no human team that I can identify, and continues to bill us following a termination notice sent in compliance with their TOS.

Nachteile:

I've never actually used the product because it is impossible to access support, get the primary account holder reassigned, or terminate service.

Kaitlin
Kaitlin
Ceo in USA
Verifizierter Nutzer auf LinkedIn
Grafikdesign, 2–10 Mitarbeiter
Verwendete die Software für: Kostenlose Testversion
Herkunft der Bewertung

Many chat , simply simple

5,0 letztes Jahr

Vorteile:

I was fearful of chat bots and malfunction and this put an ease to this fears the setup was simple everything went and continue s to go smoothly.

Nachteile:

I wish there was more of a way to. Integrate with some one here products I use .

Habib
Habib
Agent in Benin
Verifizierter Nutzer auf LinkedIn
Marketing & Werbung, Selbstständig
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Manychat, le meilleur

5,0 letztes Jahr

Kommentare: Malgré ses quelques dysfonctionnements, Manychat est un excellent plateforme de création de chatbots. Surtout que son service client est réactif et très utile.

Vorteile:

ManyChat est un outil formidable qui permet à ses utilisateurs d'automatiser la communication avec les clients. Il permet surtout de créer des chatbots conviviaux grâce à sa grande variété de fonctionnalités.

Nachteile:

Ce que je reproche à Manychat est principalement son coût. De même, la plateforme est parfois instable, ce qui empêche de travailler en tout temps.

Ettore
manager in Italien
Unterhaltung, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

What you really need for your Facebook pages and more

5,0 letztes Jahr

Kommentare: I like to use it a lot for my customer support in Facebook page, but also to make myself known and create a good gamification opportunity that is very useful for attracting leads and offering discount codes. Its integration with artificial intelligence then makes everything amazing

Vorteile:

I have been using Manychat for several years and I must admit that it is the market leader for the chatbot sector, I find it a very useful tool for creating interesting workflows, perfect for lead generation and for creating fantastic funnels. I like to connect with activecampaign and similar tools

Nachteile:

I didn't find any particular problems and I can't complain, for those who do digital marketing it is an important ally, maybe it would be nice in the future to have greater discounts on subscription costs.

Leslie
owner in USA
Einzelhandel, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Very reliable and user friendly Chatbot

5,0 vor 2 Jahren

Kommentare: ManyChat is a messaging bot for Facebook that is well-known for helping companies improve their customer service and support. From my perspective, ManyChat is the ultimate social media marketing tool. It has allowed me to boost lead generation on our Facebook business page and enhance communication with prospective clients around the clock, regardless of their location. Essentially, ManyChat empowers my company to deliver and exchange the content that our audience desires.

Vorteile:

This product is easy to use and very user friendly. It is very organized and very responsive. I have seen a change in my sales for my business when I started using this software.

Nachteile:

There has been an occurring issue with using phone apps generally becoming confused when having both manychat and Facebook Business Director running, which I have seen multiple people also complain about.

John
Owner in USA
Informationstechnologie & -dienste, Selbstständig
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Many chat value for the price

4,0 letztes Jahr

Kommentare: As a product it's great and the community is also fantastic. Many services try, and fail at creating a supportive community but MC has succeeded here.

Vorteile:

The ability to reply to people and provide most commonly needed answers

Nachteile:

It's a bit confusing to learn, though there has been great effort to minimize this

Milena
Milena
MARKETING in Brasilien
Verifizierter Nutzer auf LinkedIn
Verbraucherdienste, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Ótima opção para atendimento ao consumidor

4,0 vor 2 Jahren

Kommentare: Uso com facilidade há 4 anos, diariamente e é a ferramenta mais simples e completa para receber mensagens de clientes.

Vorteile:

A praticidade de contato com o consumidor, ou instalação de chatbot

Nachteile:

Algumas falhas no envio de mensagens automáticas.

Goma
Instructor in Nepal
Non-Profit-Organisation Management, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Robust UI, Simple to get started

5,0 vor 2 Jahren

Vorteile:

The platform's UI is intuitive, and setting up chatbots and automating conversations is a straightforward process. Even if you're not tech-savvy, you'll find it easy to navigate and use effectively. Another standout feature of ManyChat is its seamless integration with popular platforms like Facebook Messenger, Instagram, and SMS.

Nachteile:

it's important to note that there is a slight learning curve, especially when it comes to utilizing the more advanced features. Additionally, it's a good practice to double-check specific integrations to ensure compatibility with the tools or systems you use in your business.

Pianist
Lecturer in Uganda
E-Learning, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

A phenomenal platform that automates communication and saves time

5,0 vor 2 Jahren

Kommentare: its efficiency and time-saving ability has helped me to communicate efficiently with my customers hence saving time. It's ability to automate has enabled me to set up chatbots to handle similar querries hence saving my time to focus on other tasks

Vorteile:

Through its user-friendly interface, ManyChat makes it easy to create and manage chatbots. I also love the fact that it automates tasks such as sending messages and answering FAQs

Nachteile:

I like its ability to integrate with various third-party tools such as Facebook messenger and instagram

Daniela
Professora in Brasilien
Essen & Trinken, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Manychat changed my life

5,0 vor 2 Jahren

Kommentare: Manychat has brought me many customers who buy my courses, at times that are unlikely for many people. I am very happy with Manychat.

Vorteile:

I love Manychat, because it makes my work a lot easier, especially in automating messages. I have great returns from my clients, thus facilitating sales even when I am not working. I highly recommend!

Nachteile:

When I make the funnels to be used on Instagram, the system sometimes gives error messages. There could be a team that could help us solve this problem, because right at the beginning that I started using it was a big obstacle.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Einzelhandel, 11–50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Acceptable chatbot

4,0 letztes Jahr

Kommentare: It is a more than acceptable tool, it makes work much easier and all for a reasonable price

Vorteile:

It helps automate the business, speeding up answers to frequently asked questions and improving overall efficiency. Deliver fast, accurate responses to common inquiries, improving customer satisfaction and freeing up time for other important tasks.

Nachteile:

If the images could be enlarged it would be much better.

Tchikwa
Ceo in Kamerun
Marketing & Werbung, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Manychat is the best

4,0 vor 2 Jahren

Kommentare: Since I discovered it in 2020, I realised many flows and earn a lot of money

Vorteile:

Very accessible, the free options can offer Manus choices, and it's very reliable for beginners

Nachteile:

The manychat don't have french version. Not easy for french speaking users

john michael
make money in Philippinen
Buchhaltung, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

a promotional omnichannel chatbot platform

5,0 vor 2 Jahren

Kommentare: base on my description , experience on manychat i'll meet some many friend

Vorteile:

a very easy software to find but if they find the software

Nachteile:

there are many people don't know how to find this platform

Gustav
it in USA
Hausmeisterservice, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

The Best Social Media Marketing Automation Tool Can Help You Generate Leads On Facebook.

5,0 vor 2 Jahren

Kommentare: Most people are familiar with ManyChat as a Facebook Messaging messenger bot that aids companies in enhancing their customer service and assistance. For me, ManyChat is the pinnacle social media marketing tool. It has enabled me to increase lead generation through our Facebook business page and improve communication with potential customers at any hour of the day, wherever in the world. In essence, ManyChat supports my company in distributing and sharing the content that my audience wants.

Vorteile:

It's simple to construct new bots using their excellent flow builder.They have a great A/B tester. You can design two (or three or four) different paths for a lead to take, then specify what percentage of leads should take each path. From there, the chatbot takes care of it. This makes it simple to experiment with various queries, phrases, graphics, and other elements to determine what appeals to your leads the most.The Zapier integration makes it simple to transfer that data to our automation platform, and their custom fields make it simple to collect whatever data you want to collect.

Nachteile:

Truthfully, the only aspect of ManyChat I dislike is their customer service. It appears to be practically nonexistent. That worry is allayed by Facebook's wonderful user community, which supports one another.

Phil
Phil
Freelancer in Südafrika
Verifizierter Nutzer auf LinkedIn
Marketing & Werbung, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

"ManyChat: An Easy and Affordable Chatbot Solution with Limitations"

4,0 vor 2 Jahren

Kommentare: The ManyChat experience can vary depending on the user's expectations and particular use case. However, the program is generally regarded as being user-friendly and simple to set up. Without coding knowledge, users may easily develop and manage chatbot conversations using the drag-and-drop interface.In conclusion, ManyChat can be an excellent solution for companies looking for a simple and economical approach to automate client interactions on chat platforms. However, it might not be the ideal choice for companies who require more sophisticated customization and analytics features.

Vorteile:

The user-friendly interface of ManyChat makes it simple to start up and maintain chatbots.Customer interactions can be automated with the help of ManyChat, including the provision of product information or the resolution of frequently requested questions.Affordable: ManyChat provides both a free plan and reasonably priced subscription plans.

Nachteile:

Limited customization options: ManyChat's chatbot interactions aren't very customizable and might not be able to handle more complicated requests.Limited analytics: The analytics provided by ManyChat are basic and may not be sufficient for businesses that need more detailed data.

Justinas
Direkctor in Litauen
Bau, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great Chatbot platform

5,0 vor 2 Jahren

Kommentare: My performance was perfect, and I had no trouble understanding the instructions.I appreciate your assistance in making my little business run like a large one.

Vorteile:

This approach will help you save more time, which makes it incredibly helpful. Messages or actions can be configured based on your requirements. Consequently, you are able to complete many jobs at once while the bot is operating properly and efficiently.

Nachteile:

Additionally, it will assist you in filtering the data and connecting with the appropriate person.

Samuel
Samuel
CEO in Nigeria
Verifizierter Nutzer auf LinkedIn
Informationstechnologie & -dienste, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

My 24/7 Customer Service Assistant

4,0 vor 2 Jahren

Vorteile:

Many things to like about ManyChat but I just want to talk about the chatbot feature as I used it as my personal customer service representative.Easy integration with the Facebook Messenger.

Nachteile:

Has some limitations.I do like to see an improvement