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seit 15 Jahren bei der Softwareauswahl

Was ist ShopController?

Allgemeine Automobil- und Schwerlastkraftwagen und -ausrüstung und andere Service-/Reparaturwerkstätten. Unternehmens-, Franchise-, Flotten- und unabhängige Betriebe in den Vereinigten Staaten und Kanada. Skalierbar für Shops mit einem bis 100 oder mehr Mitarbeitern.

Wer verwendet ShopController?

Alle automobilnahen Unternehmen von kleinen Geschäften bis hin zu Unternehmen mit mehreren Standorten. Von kleinen Fuhrparkgeschäften bis hin zu Franchiseunternehmen für Flotten-/Truckbetriebe, Lkw- und Anhänger- und Mietreparaturbetriebe.

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ShopController

ShopController

4,7 (20)
99,00 $
Monat
Kostenlose Version
Kostenlose Testversion
20
2
4,5 (20)
4,5 (20)
4,7 (20)
VS.
Startpreis
Preisoptionen
Funktionen
Integrationen
Benutzerfreundlichkeit
Preis-Leistungs-Verhältnis
Kundenservice
59,99 $
Monat
Kostenlose Version
Kostenlose Testversion
40
6
4,1 (71)
4,1 (71)
4,0 (71)
Die grünen Bewertungsbalken geben an, welches Produkt gemessen an der Durchschnittsbewertung und der Zahl der Bewertungen am besten abschneidet.

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Bewertungen über ShopController

Durchschnittliche Bewertung

Gesamt
4,7
Benutzerfreundlichkeit
4,5
Kundenservice
4,7
Funktionen
4,7
Preis-Leistungs-Verhältnis
4,5

Nutzerbewertungen nach Unternehmensgröße (Angestellte)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Bewertungen nach Punktzahl finden

5
80%
4
10%
3
10%
Rodney
Owner in USA
Automotive, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

A Really Good Program - Everything Flows!

5,0 vor 7 Jahren

Kommentare: I'm glad I went with ShopController. It gives me everything I need to manage my busy shop. It works nicely with Worldpac and my other vendors, so putting together estimates is easy. Moving a work order along through the stages from appointment to invoice is a simple process, and it's easy to tell what's going on in the shop at any time. I was nervous about switching from my old, really basic program, but they assigned me a trainer who made it easy and worked with my schedule. ShopController support customized my screens so everything is laid out perfectly for the way I like to work. When I have a question, I know whoever picks up the phone will always be friendly and professional. Overall
A really good program that will grow with my business.
Pros
No contract
Great support
Flexible - set it up to work your way
Access it from anywhere
Cons
None that I can think of.

Vorteile:

No contract Great support Flexible - set it up to work your way Access it from anywhere

Nachteile:

None that I can think of

Antwort von ShopController

vor 7 Jahren

Thank you Rodney, we enjoy having you as one of our most valued customers. .

Don
owner in Kanada
Automotive, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

I have the 8.3 version and I like it, I had tried out the 10.0, but it wasn't user friendly

4,0 vor 7 Jahren

Kommentare: it was easy to use, helped many times when we put in the wrong vehicle serial #, it would not accept it and we would have to go over our tracks and find Our mistake, especially with gov't inspections, saving us embarrassment with wrong vin #'s for vehicle insurances etc

Vorteile:

the 8.3 is easy to use for people like myself who aren't computer savvy, It stays up to date with new vehicles,

Nachteile:

it doesn't update part costs while in the process of an invoice , we have to go back into inventory to correct and update values each time (if you change the price on an invoice, and close the invoice it defaults to the original price, for the next job)

Antwort von ShopController

vor 7 Jahren

Don, Thank you for taking the time to post a review on Shop Controller. We understand that you feel more comfortable with the previous version of our software. In the updated version, we have recently added integration with Worldpac Speed dial, Epicor, as well as Nexpart to assist in parts ordering. When you use the new software you will have the ability to have the parts imported from the parts catalogs right into the work orders. With the price matrix, increasing your margin has never been easier, as the markup is done automatically. We are glad to hear that our Carfax integration has assisted you in preventing data entry issues. We also agree that Carfax is a great way to save time in the data entry process when entering vehicle information. Finally, we value your business and look forward assisting you in the future. Respectfully, Shop Controller

Brian
Shop owner in Kanada
Automotive, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

We have mixed feelings with this software. You have to remember we are not computer technicians

3,0 vor 7 Jahren

Kommentare: It allows me to run my business

Vorteile:

The program is fairly easy to learn and use for basic stuff. It is easy to create Work orders and build new customer files. The search program works really well when looking up old work orders. Shop Controller was very good to work with to customize our profile

Nachteile:

There are several glitches that still plague us after several years. The constant Save and Close procedure is a pain and when you are busy and miss a step it creates a back log. Once you learn the work arounds it is OK. The reports that you can generate are basically useless for any thing that I want. We also seem to loose contact with the main servers on a regular basis. Means a reboot of your computer to get back on line. Maybe our internet server but it is a major issue when the customer is standing in front of you ready to pay his bill. The transfer of our data from the old Shop controller program we were using was not perfect. Meaning we have to keep the old program going in the back ground to look things up. This is less of an issue as time goes on and as we build a new data base.

Alfazar
Call center in Kanada
Geschäftsbedarf & -einrichtung, 501–1.000 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

The experience that i had

5,0 vor 4 Monaten

Kommentare: I don't have any problems in this business was very helpful they will help you to grow your business .

Vorteile:

Their service was great and helpful user friendly high recommended for everyone this the best to work with

Nachteile:

There's no missing it almost perfect great service from this shop controller i had a great experience from you

Steven
Business Owner in USA
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Extremely satisfied customer since the start of our business in 2014

5,0 vor 7 Jahren

Vorteile:

This software is very easy to use by most anyone. Customization is achievable for your specific needs and the support staff is responsive, and will go the extra mile to assist you when you have a problem.

Nachteile:

I don't see a tutorial we can print so that we can utilize the program to the fullest. There are some modules that we could use to help us analyze our business, but we are not familiar with how to go about doing so.

Antwort von ShopController

vor 7 Jahren

Thank you for the kind review. We appreciate your patronage, and we are glad that you find ShopController easy to use and customizable to your needs. We are currently adding our Tutorial and User Guide as a link within ShopController, so it is easier to find and more readily accessible. We are also adding Feature pages to our website, and we will be sending updates to our clients describing available features as well. All of us here at ShopController are excited to assist you with all of your Shop Management needs and will schedule any additional training required.

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