---
description: Detaillierte Informationen über Shop Controller zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools.
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title: Shop Controller Erfahrungen, Vor- und Nachteile – Capterra Deutschland 2026
---

Breadcrumb: [Startseite](/) > [KFZ Werkstatt Software](/directory/20006/auto-repair/software) > [Shop Controller](/software/2061/shopcontroller)

# Shop Controller

Canonical: https://www.capterra.com.de/software/2061/shopcontroller

Seite: 1 / 2\
Weiter: [Nächste Seite](https://www.capterra.com.de/software/2061/shopcontroller?page=2)

> Automobil-/Lastwagenreparatur- und Flottenmanagement-Software.  Eine funktionelle, leicht zu erlernende und nutzerfreundliche Software.
> 
> Bewertung: **4.7/5** von 20 Nutzern. Top bewertet für **Weiterempfehlungsquote**.

-----

## Übersicht

### Wer verwendet Shop Controller?

Alle automobilnahen Unternehmen von kleinen Geschäften bis hin zu Unternehmen mit mehreren Standorten. Von kleinen Fuhrparkgeschäften bis hin zu Franchiseunternehmen für Flotten-/Truckbetriebe, Lkw- und Anhänger- und Mietreparaturbetriebe.

## Kurzstatistiken und Ratings

| Metrik | Bewertung | Detail |
| **Gesamt** | **4.7/5** | 20 Nutzerbewertungen |
| Bedienkomfort | 4.5/5 | Auf Basis der Gesamtbewertungen |
| Kundenbetreuung | 4.7/5 | Auf Basis der Gesamtbewertungen |
| Preis-Leistungs-Verhältnis | 4.5/5 | Auf Basis der Gesamtbewertungen |
| Funktionen | 4.7/5 | Auf Basis der Gesamtbewertungen |
| Empfehlungsprozentsatz | 90% | (9/10 Weiterempfehlungsquote) |

## Über den Anbieter

- **Unternehmen**: ShopController
- **Region**: Mesa, USA
- **Gegründet**: 1993

## Gewerblicher Kontext

- **Startpreis**: 99,00 $
- **Preismodell**:  (Kostenlose Testversion)
- **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+
- **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Windows (Desktop)
- **Unterstützte Sprachen**: Englisch
- **Verfügbare Länder**: Kanada, Vereinigte Staaten

## Funktionen

- Arbeitslohntarife
- Berichterstattung und Statistik
- CRM
- Inspektions-Management
- Kundendienst-Historie
- Schätzung
- Wartungsplanung

## Integrationen (2 insgesamt)

- Flow
- QuickBooks Online Advanced

## Optionen für Kundensupport

- E-Mail/Helpdesk
- Telefon-Support
- Chat

## Category

- [KFZ Werkstatt Software](https://www.capterra.com.de/directory/20006/auto-repair/software)

## Alternativen

1. [ARI](https://www.capterra.com.de/software/201737/ari) — 4.6/5 (600 reviews)
2. [AutoLeap](https://www.capterra.com.de/software/216500/autoleap) — 4.8/5 (742 reviews)
3. [AutoRepair Cloud](https://www.capterra.com.de/software/147213/autorepair-cloud) — 4.9/5 (163 reviews)
4. [NAPA TRACS](https://www.capterra.com.de/software/61551/napa-tracs) — 4.2/5 (258 reviews)
5. [Shopmonkey](https://www.capterra.com.de/software/169022/shopmonkey) — 4.6/5 (263 reviews)

## Nutzerbewertungen

### "The experience that i had" — 5.0/5

> **Alfazar** | *28. Oktober 2023* | Geschäftsbedarf & -einrichtung | Empfehlungsbewertung: 10.0/10
> 
> **Vorteile**: Their service was great and helpful user friendly high recommended for everyone this the best to work with
> 
> **Nachteile**: There's no missing it almost perfect great service from this shop controller i had a great experience from you
> 
> I don't have any problems  in this business was very helpful they will help you  to grow your business .

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### "I have the 8.3 version and I like it,  I had tried out the 10.0,  but it wasn't user friendly" — 4.0/5

> **Don** | *8. August 2017* | Automotive | Empfehlungsbewertung: 8.0/10
> 
> **Vorteile**: the 8.3 is easy to use for people like myself who aren't computer savvy,   It stays up to date with new vehicles,
> 
> **Nachteile**: it doesn't update part costs while in the process of an invoice , we have to go back into inventory to correct and update values each time (if you change the price on an invoice, and close the invoice  it defaults to the original  price, for the next job)
> 
> it was easy to use,  helped many times when we put in the wrong vehicle serial \#,  it would not accept it and we would have to go over our tracks and find Our mistake,  especially with gov't inspections, saving us embarrassment  with wrong vin \#'s  for vehicle insurances etc

-----

### "We have mixed feelings  with this software. You have to remember we are not computer technicians" — 3.0/5

> **Brian** | *23. August 2017* | Automotive | Empfehlungsbewertung: 7.0/10
> 
> **Vorteile**: The program is fairly easy to learn and use for basic stuff. It is easy to create Work orders and build new customer files.  The search program works really well when looking up old work orders. Shop Controller was very good to work with to customize our profile
> 
> **Nachteile**: There are several glitches that still plague us after several years. The constant Save and Close procedure is a pain and when you are busy and miss a step it creates a back log. Once you learn the work arounds it is OK. The reports that you can generate are basically useless for any thing that I want.  We also seem to loose contact with the main servers on a regular basis.  Means a reboot of your computer to get back on line. Maybe our internet server but it is a major issue when the customer is standing in front of you ready to pay his bill. The transfer of our data from the old Shop controller program we were using was not perfect. Meaning we have to keep the old program going in the back ground to look things up. This is less of an issue as time goes on and as we build a new data base.
> 
> It allows me to run my business

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### "A Really Good Program - Everything Flows\!" — 5.0/5

> **Rodney** | *26. April 2017* | Automotive | Empfehlungsbewertung: 10.0/10
> 
> **Vorteile**: No contract&#10;&#9;Great support&#10;&#9;Flexible - set it up to work your way&#10;&#9;Access it from anywhere
> 
> **Nachteile**: None that I can think of
> 
> I'm glad I went with ShopController. It gives me everything I need to manage my busy shop. It works nicely with Worldpac and my other vendors, so putting together estimates is easy. Moving a work order along through the stages from appointment to invoice is a simple process, and it's easy to tell what's going on in the shop at any time. I was nervous about switching from my old, really basic program, but they assigned me a trainer who made it easy and worked with my schedule. ShopController support customized my screens so everything is laid out perfectly for the way I like to work.  When I have a question, I know whoever picks up the phone will always be friendly and professional.  &#10;&#10;&#9;Overall&#10;                A really good program that will grow with my business.&#10;&#10;&#9;Pros&#10;               No contract&#10;               Great support&#10;               Flexible - set it up to work your way&#10;              Access it from anywhere&#10;&#10;&#9;Cons&#10;             None that I can think of.

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### "Extremely satisfied customer since the start of our business in 2014" — 5.0/5

> **Steven** | *1. Mai 2017*
> 
> **Vorteile**: This software is very easy to use  by most anyone.  Customization is achievable for your specific needs and the support staff is responsive, and  will go the extra mile to assist you when you have a problem.
> 
> **Nachteile**: I don't see a tutorial we can print so that we can utilize the program to the fullest. There are some modules that we could use to help us analyze our business, but we are not familiar with how to go about doing so.

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Seite: 1 / 2\
Weiter: [Nächste Seite](https://www.capterra.com.de/software/2061/shopcontroller?page=2)

## Links

- [Auf Capterra anzeigen](https://www.capterra.com.de/software/2061/shopcontroller)

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| de-CH | <https://www.capterra.ch/software/2061/shopcontroller> |
| en | <https://www.capterra.com/p/2061/ShopController/> |
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| en-AU | <https://www.capterra.com.au/software/2061/shopcontroller> |
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| en-GB | <https://www.capterra.co.uk/software/2061/shopcontroller> |
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| fr-CA | <https://fr.capterra.ca/software/2061/shopcontroller> |
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| pt-PT | <https://www.capterra.pt/software/2061/shopcontroller> |

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