PeerBoard

Our team fell in love with PeerBoard

Kommentare: PeerBoard allowed us to organize a large community without the costs of the custom buildout. The main benefits are simplicity, friendly UX both for admins and members, and a highly responsive support team.

Vorteile:

PeerBoard is powerful and the most flexible online community software. It provided us with all tools we need to create and grow our community, which we've been contemplating for years but never had developmental resources to build ourselves. We tried some other tools, but PeerBoard is definitely the simplest one. PeerBoard is the place where large group communication became an easy and efficient thing which is mission-critical in 2021.

Nachteile:

There are a few tiny things that can be improved but the PeerBoard team is open to client feedback and continuously improving such things.

Cost Effective, Easy to Use Software to Build Your OWN Community

Kommentare: We needed a private community that would be relatively easy for our target market to navigate and feel comfortable using. PeerBoard delivers on that without a bunch of unnecessary distractions. When there have been issues as they've rolled out their roadmap PeerBoard support has done a great job responding and fixing things. I'm excited to see where they go in the next 12 to 24 months.

Vorteile:

We needed a community that allowed us to control access and privacy settings. Something intuitive and user friendly which allowed us to create our own categories and control access levels based on membership. PeerBoard delivered on all that. While relatively young company they have a clear development roadmap which they have consistently been executing since we purchased their service. This is very important for long term success for them and for us. Peerboard allows you to completely white label, and has a very simple WordPress plugin so interaction from your own domain is seamless to the user. Very important!

Nachteile:

There is one thing not yet available though it is on their roadmap to implement. Mentions, i.e. @MemberName, are not yet available. Since PeerBoard is an alternative to a well trafficked site such as Facebook mentions are an important way to draw people back and encourage them to participate in the discussions. Sometimes their login requires resetting via magic link. It's annoying.

Great Concept. Poor Support

Vorteile:

Good Product on Paper. We were looking to use peerboard to build our community presence.

Nachteile:

Customer Service. Few features don't work as expected.

PeerBoard is big league...

Kommentare: I was set up in less than 20 minutes and ready to go with my brand-new custom-looking online community platform. Unfortunately, I made a rookie mistake during setup and accidentally deleted my whole account (it's not an easy thing to do, I clicked through several "are you sure?" prompts but still screwed it up due to being on the phone and trying to work across 200 desktop tabs.) When I realized my mistake, I messaged the help team and got an answer and reset immediately - and not just a "here, it's fixed, off you go," I felt fully supported with their emails saying, "okay, that's all sorted. How are you getting on otherwise? Is there anything else we can help with?" I later realized I was speaking directly with the founder, who probably had a gazillion things to do, but he made me feel like I was an exclusive client. His communication was up there with the best customer service I have EVER received.

Vorteile:

From the outside, PeerBoard looks like humble and basic community software. The available features are streamlined and considered - and that's what I LOVE about it. They focus on doing the right things properly so you can offer an incredible experience to your users. I'm a white-label user, and it sits within my brand like it was custom-made for my community. It's modern, elegant, and includes the bells and whistles you need. New community platforms are launching by the minute, but I believe PeerBoard is here to conquer them all.

Nachteile:

I guess I'd like to be able to edit some of the frontend message content, so the brand language fit is closer, but I'm nitpicking. The system works perfectly well for me without that.

Amazing Software - Easy to Set-up/Simple to Use!! Replaced 4 other modules I was using!

Kommentare: I am a huge fan of this software. I currently have set up and run 5 different PeerBoards. In one use case, it replaced a News, Forum, FAQ, and Highlight Modules. In another use case, I have it set up in a private WP site via the plugin as a Yahoo Groups Replacement. It is a great software to use and implement. I have been able to tailor it to a variety of uses and applications and I look forward to seeing what advancements they come out with!

Vorteile:

Easy to set up! It has a simplicity about it - which is a huge strength! It is not overly bloated with things - it is streamlined to do what it is set up for! I especially like that its simplicity makes it easy for users to know what to do as soon as they sign on! It is pretty easy to "Self-learn" how to use it on the user end. There are also a lot of customization options for the admin to make it look the way you want without compromising the simplicity of the User Experience.

Nachteile:

Integration was pretty easy - the only issue I had was in setting up the SEO - turns out it was a bug on their end and they fixed it very quickly! The things I like least are the limited html editor and image options for posts and the slow load for the WP plugin. Both of these issues are getting fixes and updates, so I don't think I will have those dislikes too much longer!