Wir helfen Unternehmen in Deutschland
seit 15 Jahren bei der Softwareauswahl

Was ist Discuss.io?

Discuss.io hilft Marktforschenden, UX-Forschenden, Produktmanagern, Verkaufsfachleuten, Markenmanagern, HR-, CX-Abteilungen und mehr, während der Interviews auf Kurs zu bleiben und die anschließende Arbeit zu rationalisieren. Zu den Funktionen gehören Live-Interviews, interaktive Whiteboards, integrierte Übersetzungsfunktionen (über 17 Sprachen), leistungsstarke Kennzeichnung und Beschriftung. Erstelle ganz einfach Clips wichtiger Momente und erstelle einen Zusammenschnitt der besten Szenen, der die Story erzählt, ohne sich durch stundenlange Videos quälen zu müssen.

Wer verwendet Discuss.io?

Discuss.io wird von den Top-Fortune-100-Unternehmen, Agenturen und mittelständische und kleinen Unternehmen genutzt, die mit ihren Kunden sprechen und wichtige Meetings haben, auf die es ankommt.

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Du bist nicht sicher, ob Discuss.io das Richtige ist? Mit einer beliebten Alternative vergleichen

Discuss.io

Discuss.io

4,7 (24)
89,00 $
einmalig
Kostenlose Version
Kostenlose Testversion
26
Keine Integrationen gefunden
4,8 (24)
4,1 (24)
4,5 (24)
VS.
Startpreis
Preisoptionen
Funktionen
Integrationen
Benutzerfreundlichkeit
Preis-Leistungs-Verhältnis
Kundenservice
6,00 $
Monat
Kostenlose Version
Kostenlose Testversion
31
8
4,6 (11.757)
4,6 (11.757)
4,3 (11.757)
Die grünen Bewertungsbalken geben an, welches Produkt gemessen an der Durchschnittsbewertung und der Zahl der Bewertungen am besten abschneidet.

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Bewertungen über Discuss.io

Durchschnittliche Bewertung

Gesamt
4,7
Benutzerfreundlichkeit
4,8
Kundenservice
4,5
Funktionen
4,6
Preis-Leistungs-Verhältnis
4,1

Nutzerbewertungen nach Unternehmensgröße (Angestellte)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Bewertungen nach Punktzahl finden

5
79%
4
17%
1
4%
Mico
Mico
Senior Research Executive in Philippinen
Verifizierter Nutzer auf LinkedIn
Marktforschung, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Efficient Tool for Market Research Qualitative Interviews

5,0 vor 4 Jahren

Kommentare: It is such a breeze to use the Discuss.io platform, and the support team is so easy to work with. They remain patient despite erratic internet connection and are vigilant in addressing our needs. The platform itself has relevant tools needed by market research professionals. We are able to conduct any and all types of studies and discussions, whether it be straightforward interviews or a concept/stimuli evaluation. Discuss.io definitely became our staple platform we recommend not just internally, but to clients we pitch to as well.

Vorteile:

The backroom chat definitely makes it easy to communicate with clients, bounce off questions and ideas while conducting interviews. The concept presentation tools, as well as other features are all easy to understand and if in any case there are problems, tech support is so easy to reach. Best of all, the simultaneous translation set-up is great! We used to conduct interviews via the typical video conferencing apps and we often had to make two sets of meetings and patch the translator from one room to another. Discuss.io's translation set-up gets rid of all that, and clients can easily shift through English & local language. It definitely feels like we have extra hands, project managers who make it easier for us to do what we do remotely.

Nachteile:

Being one of the markets with lower quality of internet connectivity (Philippines), we definitely found the platform bandwidth-demanding. It may be difficult sometimes to keep discussions going as most of the users experience lag. Discuss.io provides a workaround for this through tech checks and dialing in via phone, which is also convenient.

Antwort von Discuss.io

vor 4 Jahren

Hi Mico, Thank you for your wonderful review. We're thrilled that you find the platform a breeze to use, and I'll pass on your praise to the CS team. Regarding lower internet speeds, we understand how important it is to provide a fast, stable experience from anywhere in the world. In recent weeks, we released changes that make our platform and meeting room faster to load, making it easier to participate in low-bandwidth environments. And as you mentioned, our phone support allows participants struggling with bandwidth to continue to participate until the internet connection recovers and video can resume (dial-out, as well as dial-in). We are always working to improve, and these changes are just the beginning.

Eric
Eric
Founder in USA
Verifizierter Nutzer auf LinkedIn
Forschung, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Great product, great team

5,0 vor 4 Jahren

Kommentare: I love working with this product, strongly recommend -- especially if you are on a product team and doing interviews throughout the year. If you are a consultant, the pricing makes it a little more difficult, but the tool will impress clients.

Vorteile:

We are a consulting firm, doing research for hire. Sometimes we have up to 15 members of our client team listening to interviews. Discuss.io has a feature that allows them to watch interviews and engage in the chat without the interviewee ever knowing they are around. This is a hugely innovative feature, allowing us to have a large audience without being a distraction to the participant. Also, being able to highlight portions of an interview transcript then clicking a button to generate a video highlight is amazing. It has saved me dozens of hours in the highlight creation process. We can even allow our clients to create highlight videos. As a consultant, using Discuss.io gives our prospective clients a better sense that we are a top-notch research firm and allows us to be more collaborative in our work

Nachteile:

I don't have many complaints. When we last used it, much of the scheduling process was manual and error prone, especially when using a third party recruiter like UserInterviews. The price felt high and clumsy. It feels like it is priced as a service rather than a product. I think Discuss.io offers to be involved in recruiting, project management, and admin. But if you just want to use the product without services, it feels expensive. As a project-based consulting firm, we struggled to justify signing up for a subscription because we don't know how many interviews we will do in a given month.

Antwort von Discuss.io

vor 4 Jahren

Hi Eric, thanks for your detailed review. We're really proud of what we're able to offer consulting firms like yourselves, and are glad you're loving our features. We appreciate your input into our product development process and are actively working to improve the respondent management and scheduling experience to better serve DIY users like yourself. We look forward to sharing more information about this in the coming weeks!

Dalia
Interpreter Translator in Mexiko
Marktforschung, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

I almost lost my job thanks to Discuss Io

1,0 vor 2 Jahren

Kommentare: It’s not user friendly. The technicians did nothing to help solve the problem and blamed my connectivity.

Vorteile:

I once wrote a fabulous review for Discuss Io. This was at the very beginning of the pandemic when these type of services were required for business. I am clearly very disappointed in the company now.

Nachteile:

I tried to access two meetings. Both were made impossible. The discuss Io technician was not able to figure out what was wrong with my connectivity. They asked me to connect from Microsoft Edge I did and nothing was happening. They asked me to connect through Chrome and nothing was happening. They asked me if my firewall was turned off and I responded that it was. They said they would call my number and have the connection via phone. When they called the line was dead. And after that all I heard from two technicians on two different ocasiona was that my connectivity was low. I checked my internet service connection and found that my connectivity was great!!!! I received no more responses or help from the technicians after that. My work and my quality of work has been jeopardized by this service and I am absolutely furious because of it. I have never had a bad review of my work or my punctuality or my conciseness in all of my professional work experiences and find this hard to take considering the circumstances.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Marktforschung, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In Betracht gezogene Alternativen:

WE DON'T USE ZOOM

5,0 vor 4 Jahren

Kommentare: It is easy to use, great technical support, flexibility , many features that help you during the discussion, it is protected from external invasions.

Vorteile:

the fact that I can talk to the respondents only, to the clients only, to the sim translator only or to all at the same time. it is easy to use and we don't have to worry since the data are safe

Nachteile:

the fact that for focus groups we cannot have more than 4 participants

Antwort von Discuss.io

vor 4 Jahren

Hi there, Thank you for your review. We're glad you love our industry-leading chat capabilities, simultaneous translation functionality, and that you value security as much as we do. We are proud to provide a comprehensive product that can take you from project planning to interviews to analysis. Being able to provide all the features on one platform means we're cheaper, easier and more efficient to use than separate tools. Regarding participant limits, we are actively working to increase the number of users who can be recorded, while maintaining a high-quality, performant meeting room. We hope to have more to share on this soon.

Karen
Doritos Brand Manager in Mexiko
Konsumgüter, 10.000+ Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Efective

5,0 vor 4 Jahren

Kommentare: Efective, connection even with different languages in just one platform

Vorteile:

The most I like is that we were able to connect different geographic markets to be part of the session with option to listen in two different languages; the local one and a version in English (at the same time) so everyone else could understand.

Nachteile:

One of the session had connection issues at the beginning but there was a quick comeback from the support team

Antwort von Discuss.io

vor 4 Jahren

Hi Karen, thank you for your wonderful review. We're pleased that you found our integrated simultaneous translation feature to work so well - it really is an amazing thing, and incredibly useful for expanding access to consumers across the team. And we're glad our tech support were able to quickly jump in and help when there was a connection issue.