HBS Systems

Wer verwendet HBS Systems?

For more than 35 years, we've served 1,500+ of Agricultural, Construction, Aggregate, Industrial, Material Handling, Sanitation & Rental Equipment Dealerships in the United States and Canada.

Was ist HBS Systems?

For more than 35 years, HBS Systems has provided innovative, web-based equipment dealership and rental equipment dealership management software integrated with OEM's to 1,500+ Agricultural, Construction, Aggregate, Industrial and Material Handling dealerships in the United States and Canada. Our feature-rich ERP streamlines every part of your equipment dealership from inventory management, sales, parts, service, rental, HR, payroll, and accounting to maximize revenue and improve efficiencies.

HBS Systems – Details

HBS Systems

https://www.hbssystems.com/

Gegründet 1985

Kundenbetreuung

  • Support während der Geschäftszeiten
  • Online

Einsatz

  • Cloud, SaaS, Web

Training

  • Persönlich
  • Live Online
  • Webinare
  • Dokumentation
Videos zu HBS Systems
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HBS Systems – Preisübersicht

HBS Systems bietet keine Gratisversion und keine kostenlose Testversion.


Kostenlose Version

Nein

Gratis Testen

Nein

HBS Systems Funktionen

  • Alarmfunktion / Benachrichtigungen
  • Berichterstattung / Analyse
  • Bestandsoptimierung
  • Bestückung
  • Einzelhandel-Lagerverwaltung
  • Fertigungsbestandsmanagement
  • Lagerhaus-Management
  • Lieferanten-Management
  • Mobiler Zugriff
  • Multichannel-Management
  • Nachbestellungen verwalten
  • Produktkennzeichnung
  • Prognose

Siehe die vollständige Bestandsverwaltung Software Liste

  • Arbeitsauftragsverwaltung
  • Bestandskontrolle
  • Garantie-Nachverfolgung
  • Gerätenachverfolgung
  • Job-Management
  • Wartungsplanung

Siehe die vollständige Equipment Maintenance Software Liste

  • Abrechnung & Rechnungsstellung
  • Arbeitsauftragsverwaltung
  • Bestandskontrolle
  • Job-Management
  • Kundendatenbank
  • Kundendienst-Historie-Nachverfolgung
  • Mobiler Zugriff
  • Routing
  • Self-Service Portal
  • Techniker-Management
  • Vertragsmanagement

Siehe die vollständige Software für die Disposition von Wartungspersonal Liste

  • Abrechnung & Rechnungsstellung
  • Auftragsmanagement
  • Instandhaltungsmanagement
  • Inventarverwaltung
  • Kundenmanagement
  • Nutzungsberichte
  • Reservierung-Management
  • Strichkodierung (Barcode)
  • Verfolgen von Vermögensanlagen

Siehe die vollständige Verleihsoftware Liste

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HBS Systems – Nutzerbewertungen

Zeigt 5 von 28 Nutzerbewertungen

Gesamt
4/5
Benutzerfreundlichkeit
3,9/5
Kundenservice
3,9/5
Funktionen
3,7/5
Preis-Leistungs-Verhältnis
3,7/5
Chad H.
Sales Manager
Einzelhandel, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    4/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 23.7.2020

"Very Satisfied"

Kommentare: Dealership support and service is huge with a complex business system. HBS provides outstanding customer service and does well to react when we run into trouble or have questions. Very helpful and knowledgeable when things don't go as planned.

Vorteile: The integration of each facet of the dealership: sales, parts and service. This software allows us to keep track of sales orders, daily parts orders and customer work in-process in real time. We have been on the system for many years and it keeps improving with the dealership personnel in mind. It has also helped increase our efficiency which has led to a much better bottom-line profitability for the dealership.

Nachteile: It would be nice if the Unit Sales quoting tool could integrate more with the OEM system for make/model and descriptions. We spend a lot of time typing redundant comments. Also, it would be great if the quoting system was more dynamic for tracking with a CRM like sales force.

  • Quelle des Nutzers 
  • Bewertet am 23.7.2020
Craig S.
manager
Geschäftsbedarf & -einrichtung, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    4/5
  • Benutzerfreundlichkeit
    4/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    4/5
  • Wahrscheinlichkeit der Weiterempfehlung
    9/10
  • Quelle des Nutzers 
  • Bewertet am 13.7.2020

"great service amazing service this is why we have HBS !"

Kommentare: good , I have one bug bear , and it might be petty , I do not understand why HBS cannot be competative in the hardware world . I do not expect that HBS would be the cheapest , and i would personally pay a bit more for hardware that I could purchase from HBS , But in saying that it has to be within reason , i priced a printer the first of the year it was 400.00 plus from HBS , i bought from my local staples for 225.00 aprox . That is almost double the price which makes it hard to impossible to justify that extreme difference in my eyes ....

Vorteile: the service 100% they take care of software and hardware , theirs no its a hardware problem its a software problem , I just need it fixed !!! The system is good , There is good and bad in any business system , ther is more good then bad in my opinion !! keep up the good work !!

Nachteile: I have a concern that HBS will work with chrome ?

  • Quelle des Nutzers 
  • Bewertet am 13.7.2020
Greg S.
Parts
Maschinerie, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    3/5
  • Benutzerfreundlichkeit
    3/5
  • Eigenschaften & Funktionalitäten
    3/5
  • Kundenbetreuung
    Nicht bewertet
  • Preis-Leistungs-Verhältnis
    Nicht bewertet
  • Wahrscheinlichkeit der Weiterempfehlung
    6/10
  • Quelle des Nutzers 
  • Bewertet am 16.7.2020

"HBS Review"

Kommentare: Average

Vorteile: Can't speak to integration, was not involved in deployment. Works ok mostly I guess.

Nachteile: Quite a few things.
Features I do not like are lack of more search option fields for customers. Name and phone # do not cut it.
Another is the parts screen is ghosted many times when I try to add a part, no idea why this happens but can be difficult to see.
Another-often POS screen will disappear or lock up. No idea why.
Another-Ability to add a few pictures to a parts record seems like a necessary option in today's world. Many other systems have this flexibility
Another-when I go to cancel a ticket on POS, very often when the Do You Wish To Cancel box pulls up, the ticket changes to the last one I had open. It doesn't do anything to that ticket but it is disconcerting and annoying. Again, no idea why the last ticket from someone else would show on the cancel screen.
Another-Lack of ability to enter multiple subs for a part #. Many parts are replaced by 2, 3 or more and this system appears to be unable to accommodate that. Have to work around it.
Another-Once parts are entered on ticket, am unable to change who the account is requiring complete reentry of entire ticket. Irritating.
Another-Once parts are entered on ticket am also unable to add blanket discount or change tax code.
Another-limited choices on adding credit card info. No place for expiration date, CCV etc.
There is more. Also not sure which of these problems are from the way the records were set up when new. May have more options I am unaware of and unable to change. Some are, I'm sure, limitations.

  • Quelle des Nutzers 
  • Bewertet am 16.7.2020
Derald P.
Office Manager
Einzelhandel, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 27.5.2020

"HBS Systems - The best for last"

Kommentare: After 40 plus years in this business and countless software systems during that time, we finally have the best system in place for this business to succeed into the future.

Vorteile: All the programs are easy to use. The capabilities of the software is endless. We haven't found anything that HBS software can not do.

Nachteile: When HBS decide to stop supporting the payroll software was disappointing and I loved the payroll software.

  • Quelle des Nutzers 
  • Bewertet am 27.5.2020
Ben S.
VP
Einzelhandel, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    4/5
  • Benutzerfreundlichkeit
    4/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    3/5
  • Preis-Leistungs-Verhältnis
    Nicht bewertet
  • Wahrscheinlichkeit der Weiterempfehlung
    8/10
  • Quelle des Nutzers 
  • Bewertet am 7.7.2020

"Review"

Kommentare: HBS Systems has been great for us and I like their system. My only hesitation in giving out a better recommendation is it seems like their customer service has slipped the last few years. A few years ago if I called in with a problem it seemed like about the same half a dozen people would always answer the phone and they always knew the solution or found it right away. Now, it seems like I talk to someone different almost every time, and they never seem to know the solution and they have to have someone call me back. I get it if HBS is growing and is hiring new tech support people, but it's a pain in the butt from a user's perspective.

Vorteile: I like how well it integrates with our parts suppliers to keep up with inventory and pricing. From an accounting perspective the system is pretty intuitive. I also like the edocs feature, I use that all the time.

Nachteile: I don't like that they've discontinued their payroll system. I use quickbooks now, and it's pretty easy to use, but it costs more and obviously doesn't integrate with HBS like the old system did.

  • Quelle des Nutzers 
  • Bewertet am 7.7.2020