Entrata

Vorteile: Entrata makes the multifamily industry so much easier. They are always updating their software with amazing innovation. The settings and features are endless. They have a full time support team, trainers who do daily webinar trainings, as well as the option to come out on site and train, and they also offer a customer success manager who works with you daily to ensure that your company is succesfull while using Entrata.

Nachteile: Because of the large amount of setting and feautre options, Entrata can get messy quickly. They also have struggles at times when it comes to large influxes such as rent week or stundent turn as well as when they release one of their updates every two months.

Kommentare: overall very pleasant experience and great people!

Vorteile: In the industry, the best software out there. Has its quirks and you need to be detail oriented and patient to set it up but compared to the others, there's no competition. My favorite part are online leasing, the resident portal, and the level of customization and training resources

Nachteile: Reporting needs to be worked out more, its sometimes not easy to fix an issue or understand why something works the way it does. Setup could also be a bit more intuitive and sometimes the customer support team doesn't have the answers you hope for and you figure it out yourself anyway.

Kommentare: At first it was pretty horrible. Once the company started having more people involved and [SENSITIVE CONTENT HIDDEN] stepped in as our point person, things started going smoothly.

Vorteile: I used Entrata software at Dobler for years and was pleased with the change ([SENSITIVE CONTENT HIDDEN] was excellent as our point person.) and the accommodation for the company.

Nachteile: Unless you have an IT person in the company working on Entrata all the time, all updates can be frustrating.

Kommentare: I have used Entrata in the multifamily industry.

Vorteile: The best thing about Entrada that puts it above many other property management softwares available is its accessibility. You can access Entrada on the go- ranging from a laptop, to tablet, to even your smart phone. It is a fantastic tool when you are out of the office, and need to complete tasks away from your desk.

Nachteile: My biggest critique for Entrata would be to step up on their marketing game. What they have to offer is an incredible service, which I believe many more companies would benefit from. Unfortunately, most of the property managers I know use other software such as Yardi.

Kommentare: Ease of management. I can view information pretty easily. The reports are useful. As well as message center's ability to communicate with our large community.

Vorteile: There's a lot of information available to work with. I can run reports and add notes pretty easily.

Nachteile: Glitches. I have to put in a support ticket about once a month, which has vastly improved from the once a week in previous years.