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seit 15 Jahren bei der Softwareauswahl

Was ist Entrata?

Webbasierte Property-Management-Software, die Online-Bezahlung, Arbeitsaufträge, Anwendungen und Community-Websites erleichtert.

Wer verwendet Entrata?

Nicht vom Anbieter bereitgestellt

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Entrata

Entrata

4,5 (330)
Keine Preise gefunden
Kostenlose Version
Kostenlose Testversion
64
3
4,5 (330)
4,6 (330)
4,4 (330)
VS.
Startpreis
Preisoptionen
Funktionen
Integrationen
Benutzerfreundlichkeit
Preis-Leistungs-Verhältnis
Kundenservice
1,00 $
Monat
Kostenlose Version
Kostenlose Testversion
114
37
4,3 (333)
4,5 (333)
4,6 (333)
Die grünen Bewertungsbalken geben an, welches Produkt gemessen an der Durchschnittsbewertung und der Zahl der Bewertungen am besten abschneidet.

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Für dieses Produkt wurden noch keine Funktionen durch Nutzer bewertet.

Bewertungen über Entrata

Durchschnittliche Bewertung

Gesamt
4,5
Benutzerfreundlichkeit
4,5
Kundenservice
4,4
Funktionen
4,5
Preis-Leistungs-Verhältnis
4,6

Nutzerbewertungen nach Unternehmensgröße (Angestellte)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Bewertungen nach Punktzahl finden

5
63%
4
30%
3
5%
2
1%
1
1%
Helena
Helena
Operations Trainer in USA
Verifizierter Nutzer auf LinkedIn
Immobilien, 501–1.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

One Stop Shop

5,0 vor 2 Jahren

Kommentare: Our portfolio has consistently overperformed since moving to Entrata. We have more time to focus on our communities and their needs now that AR, AP, and leasing are so easy. Having all of our products in one place is fantastic.

Vorteile:

Entrata is built from the ground up. There are no integrations to worry about with other software for the core functions of Entrata. It is easy to use, intuitive and makes doing our jobs on a day to day basis much easier. On the admin user side, the settings are simple to navigate and with every change made in real time, Entrata makes it easy to change a company wide setting to make an instant change in function or procedure.

Nachteile:

Some of the feature requests take a very long time to be handled or recognized. I wish there were more sessions held on the updates made to the system on releases than just a weekly email on the updates. Having an Affordable piece that was not only ready but good would also be immensely helpful.

Kristina
Market Team Leader in USA
Verbraucherdienste, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

We love Entrata

5,0 vor 3 Wochen Neu

Kommentare: Wonderful! 10/10 would recommend to anyone in the Multifamily industry.

Vorteile:

We love the ease of use and that we can use Entrata instead of all different platforms.

Nachteile:

It tends to be a bit buggy after a standard update to the system.

Brianne
Property Manager in USA
Immobilien, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

If You Want Zero Assistance and A Buggy System , Entrata is For You!

1,0 vor 2 Wochen Neu

Kommentare: Absolutely terrible. I wouldn't recommend them to my worst enemy! Again, I have been doing this for 12 years and I have never seen such a useless system with such inept 'help' staff.

Vorteile:

Nothing is any better about this system than any other system you would get, rather it's far far worse than you could even imagine. I've been in Property management for over 12 years and I have never seen such a useless terrible buggy system in my life. Worse though is their complete lack of interest in helping the customer and the staff's overall cluelessness in the system, their inability to read your help ticket thoroughly so they keep asking the same question you have answered a hundred times and after all the back and forth over an issue that didn't exist a day before and you have done everything exactly as you always have, they just say to start from scratch. That's their 'help' every time. Also, even if you set the ticket to 'urgent' you won't get a response during working hours, it will be overnight, so even 'urgent' matters take days to come to that 'start over' response/'fix'.

Nachteile:

Nothing is any better about this system than any other system you would get, rather it's far far worse than you could even imagine. I've been in Property management for over 12 years and I have never seen such a useless terrible buggy system in my life. Worse though is their complete lack of interest in helping the customer and the staff's overall cluelessness in the system, their inability to read your help ticket thoroughly so they keep asking the same question you have answered a hundred times and after all the back and forth over an issue that didn't exist a day before and you have done everything exactly as you always have, they just say to start from scratch. That's their 'help' every time. Also, even if you set the ticket to 'urgent' you won't get a response during working hours, it will be overnight, so even 'urgent' matters take days to come to that 'start over' response/'fix'.

Elaine
Property Accounting Manager in USA
Buchhaltung, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Best software for Residential leasing & accounting

5,0 vor 3 Wochen Neu

Kommentare: Overall it's been great. I really like this software because it's made my job so much easier and my collections and communications have signifigantly improved.

Vorteile:

User friendly, compatability, excellent customer service, fantastic features and tools. Reporting that is easily customizable by the user. It's so much more flexible than our previous software and they are always striving to improve or create additional features specific to their customer needs. They are also super friendly and readily available by phone for support. I have never had to wait on hold. The CSR's are extremely knowlegable and professional. If it's an in depth issue, then the online tickets can take a while, but they always come through. Set up is a lot, but this is usually the case with any software transition. I will say that the transistion, although they always take some time and work, was the best I've experienced (and I've been through a LOT of them in my 30+ year carreer).

Nachteile:

Needing permissions to be turned on for every little thing if you are not an Admin can be annoying, but once it is set up it's rarely an issue.

Carrie
Owner in USA
Immobilien, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Best PM software on the market

5,0 vor 3 Wochen Neu

Kommentare: Excellent. I can always get help and answers immediately when needed

Vorteile:

Easy to set-up, customer service is amazing, affordable compare to other platforms.

Nachteile:

Set-up can be challenging as there are so many options.