LOVAT

Lovat helped to understand the obligations under the EPR directive

Vorteile:

I was already planning to close my online store and leave this business. Every year the authorities come up with new obligations for sellers. Here we go again, a new extended producer responsibility initiative. A million questions and a minimum of answers. It’s good that I found Lovat, wonderful guys work there who were able to explain to me in detail where and what I need to register, and how much to pay. I will also submit reports on the EPR using the Lovat platform.

Nachteile:

There have been no problems at the moment

My Lovat experience

Vorteile:

The customer support of Lovat is excellent. They always answer quickly and kindly, and they try their best to solve problems, even when they don't have an immediate solution. The software is also very user-friendly, with a simple and logical interface.

Nachteile:

Sometimes the system can be slow or freeze when there is a lot of VAT filing activity. This can be annoying when I want to test or set up customers who are exempt. But usually the issue is fixed by logging out and back in.

irresponsible & inefficient

Vorteile:

NONE EVERYTHING IS BAD

Nachteile:

I engaged [sensitive content hidden] for VAT services. Initially, she assured me of a maximum one-month waiting period for VAT reactivation. However, after making payments, communication became slow. Two weeks later, she requested my company balance sheet, delaying the process further. When I inquired about the promised waiting time, there was no response. After over a month, she requested an unexpected deposit, indicating the process hadn't commenced. Despite assurances of a full refund, I am yet to receive it almost two weeks later. This lack of transparency, inefficiency, and irresponsibility in service provision resulted in wasted time. I advise against engaging their services.

The best solution for us

Vorteile:

We had a smooth onboarding experience with Lovat. Their team of experts guided us through every step of the integration process, giving us clear and simple instructions. They were also very kind and responsive to our needs, addressing all of our queries quickly and thoroughly.The API is also very user-friendly, which has made it easy for our team to incorporate Lovat into our product. We have a consistent understanding of how to use the API, which has helped us to prevent any implementation errors.

Nachteile:

We are very happy with Lovat so far. We love using the product and we are excited to keep working with them.

Really easy to use the software. It couldn't be easier to stay so compliant with my tax

Kommentare: Tax filing may seem like a really tough business, but with the very fast help of the support team and simple to use tax filing Lovat platform, I ended up having no problem with all of my transactions and reports

Vorteile:

Everything is accessible and understandable. If any point of the process still causes difficulties, then it will not take much time to solve these problems, because there is always a hint or help. To save my priceless working time, this is exactly what I needed.

Nachteile:

At first, it may seem that the road to filing reports is a thorny one cause I've never done this before, but after a while with Lovat, I got used to all of the points of a reporting period.