EventConnect

Event Connect Software Review

Kommentare: We have been using Event Connect for nearly 4 years now, and are very happy. We have tried most of the other "all in one" software for sports/league management, and this one comes out on top for us. Event Connect tech support is very responsive to our questions and there to assist if we ever need guidance.

Vorteile:

Event Connect is an easy to use, intuitive SAAS to manage tournaments and league play. The software is well organized, and quite robust. Incorporating membership management, organizing events is a cinch now with Event Connect. The Game Scheduler is by far the best we have used ever. This feature allows the software to plan and layout all of the games based upon the format you choose, then you can drag and drop individual games on the Calendar to custom tailor to your needs. Each Team entered whether it be for a tournament or league play has a team page where communications is made easy. Try the Event Connect App, as it stitches all events and communications together in one place.

Nachteile:

None. Very satisfied with the software.

Customer Service and Comprehensive Service

Kommentare: Customer service has been great for us as an event and generally, for our customers. We have enjoyed working with the EC team!

Vorteile:

The ability to customize questions and select various reports is very helpful, as is the hotel booking feature and reporting.

Nachteile:

When setting up registration, it's hard to know what the final result will look like or how it will behave. It's taking a few seasons to really figure it out. A "test" mode of some sort would be helpful. I'd want to input what we, the event needs, experience the customer side of it, know how the reporting will look, and how it all plays into scheduling later.

Review

Vorteile:

Very user friendly.

Nachteile:

Haven’t used enough to determine. I am a new user to it

Lodging Capture On a Bigger Scale

Kommentare: We converted to EventConnect to offer to our teams a simpler more modern way to book/block hotels. The actual booking data has enabled us to capture a much greater number of room nights booked. Scheduling and registration are bonuses. As we prepared to implement the program, EventConnect had me at their offices to help with all of the details of setup. This really made a huge difference in the success of our conversion. I was not aware of all options within the software. I feel we would have gone in circle with out that time and training.

Vorteile:

Service and quick response has made this conversion work for us. The team dashboard is very simple to use. There are always challenges, but we have seen how EventConnect and staff work with urgency to solve issues that come up.

Nachteile:

As a facility with multiple events at multiple venues reporting needs to be on an association level. This was not really offered when we signed up. We are able to collect the data on an event basis and are close to getting all the reports we need on a association level. Covid delayed progress but we are back on track. I do appreciate being able to give my input and requests for changes.

Weekend Hockey/ Event Connect

Vorteile:

Very profient and ease of use. Also very quick on updates and very good at explaining updates.

Nachteile:

System is very well run. No complaints from the Weekend Hockey Team.