Was ist Emotive?

Emotive enables eCommerce businesses to scale 1:1 relationships through conversational text messaging.

Wer verwendet Emotive?

Nicht vom Anbieter bereitgestellt

Wo kann Emotive bereitgestellt werden?

Cloud, SaaS, webbasiert

Über den Anbieter

  • Emotive
  • Telefon-Support
  • 24/7 Live-Support

Erhältlich in diesen Ländern

Vereinigte Staaten

Sprachen

Englisch

Über den Anbieter

  • Emotive
  • Telefon-Support
  • 24/7 Live-Support

Erhältlich in diesen Ländern

Vereinigte Staaten

Sprachen

Englisch

Kosten ähnlicher Produkte wie Emotive vergleichen

Emotive

N/A
Kostenlose Version
Gratis Testen
Nicht verfügbar
Kostenlose Version
Gratis Testen
20,00 $/Monat
Kostenlose Version
Gratis Testen
149,00 $/Monat
Kostenlose Version
Gratis Testen

Emotive Funktionen

  • Automatische Antworten
  • Berichterstattung / Analyse
  • Echtzeit-Gespräche
  • Engagement-Tracking
  • Geplanter Nachrichtenversand
  • Human Handover
  • Kampagnenmanagement
  • Kontaktmanagement
  • MMS
  • Massen-SMS
  • Mobile Benachrichtigungen
  • Mobile Coupons
  • Mobile Keywords
  • Mobiler Zugriff
  • Zielgruppen-Targeting

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Die Guest-Messaging-Engagement-Plattform hilft Hotels, markendifferenzierte Serviceerlebnisse mit Daten- und Zwei-Wege-Messaging zu schaffen.
Voxie is the conversational AI text marketing leader.
Eine umfassende Kundenerfahrungsplattform, um durch Bewertungen gefunden zu werden, via Textnachrichten ausgewählt zu werden und das beste Unternehmen zu sein.
Engage your customers through popular messaging channels, SMS and voice calls via the Communications Platform of CM.com.
Leistungsstarke, nutzerfreundliche SMS-Marketingplattform. Sende und empfange SMS über einen sechsstelligen Kurzcode oder aktiviere SMS für deine aktuelle Nummer.
Community is an SMS marketing channel that connects entrepreneurs, small businesses, and brands to their audience, all via text.
White Label SMS marketing with iVision Mobile - A robust SMS Marketing software and digital loyalty kiosk technology provider
Grow your business with one conversation at a time.

Bewertungen über Emotive

Durchschnittliche Bewertung

Gesamt
4,5
Benutzerfreundlichkeit
4,5
Kundenservice
4,5
Funktionen
4,2
Preis-Leistungs-Verhältnis
4,2

Nutzerbewertungen nach Unternehmensgröße (Angestellte)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Bewertungen nach Punktzahl finden

5
71%
4
18%
3
4%
1
7%
Jennifer
Jennifer
President in USA
Verifizierter Nutzer auf LinkedIn
Gesundheit, Wellness & Fitness, 11-50 Mitarbeiter
Verwendete die Software für: Kostenlose Testversion
Herkunft der Bewertung

Worth the price

5,0 letztes Jahr

Kommentare: So far, the team I am working with has been fantastic. They have walked us through every step and made it quite easy.

Vorteile:

I am still new to this and still learning the platform but I can say that we got ROI immediately which is rare. Lots of promises in this industry, few companies deliver. So far Emotive is fantastic

Nachteile:

The per message charges are a bit pricey but the return is there so it’s not so bad. I feel that it will really help us to engage into a conversation with our fans and followers which will more than return on the investment

Alex
Manager in USA
Marketing & Werbung, 2-10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Was a big fan - but NOTE that they've changed services - no more CSM. Feature updates needed!

4,0 vor 7 Monaten

Kommentare: I loved Emotive at the start. While there were feature updates that were (and still are) desperately needed (e.g. keyword trigger, better analytics, better subscriber profile data, etc), their service was top notch. Now, with the cost-savings move of removing the CSM team, they are just an overpriced version of many other SMS marketing tools. We're going to be reaching out to other providers we tested in the sales process to consider switching. Why pay more for the same service? The access to a dedicated support team was a huge benefit, but was removed under the guise of "new benefits" That being said, the ROI has been great. But we can achieve similar results with another, lower cost provider that follows through on promises made in the sales cycle.

Vorteile:

Relatively easy to set up, configures with Wisepops (although it seems that are going to be doing away with that benefit, too). Great ROI return

Nachteile:

Was a huge fan of their included resources - a dedicated CSM & copywriter. However, they announced that those are gone and customers no longer have access to any personalized resources. Instead they have a "strategy team" which is a faceless group of people who you can contact via a Zendesk form. They also have webinars to replace the CSM relationship, but in my experience, these have not been valuable to our brand (almost entirely just heavy sales tricks - not community building ideas)

Verifizierter Rezensent
Marketing DIrector in USA
Verifizierter Nutzer auf LinkedIn
Sportartikel, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Emotive's unfilled promise and denied cancelation

1,0 vor 2 Monaten Neu

Kommentare: Bad, clearly. I've never left a negative review for anything before.

Vorteile:

It worked at a basic level of mass texting a list of subscribers - the bare minimum of any such service.

Nachteile:

They were unable to ever integrate with Woocommerce in the way we most needed - a text reminder for abandoned carts. A promise of a service they never kept. We stayed with them for a year, aware of that contractual obligation, only to fine that it auto-renewed without notice and we were repeatedly denied cancelation. I am currently still paying for their overly-expensive service for an additional year also paying for a better priced service that actually works as needed.

Brian
CMO in USA
Essen & Trinken, 11-50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Growth = Emotive+Execution

5,0 vor 2 Jahren

Kommentare: Emotive is awesome. If you are looking to add to your current marketing stack do not hesitate with Emotive SMS. Their customer service, integration, and overall experience had been awesome. Not to mention our ROI is off the charts.

Vorteile:

We use WooCommerce as our e-commerce platform. Most of the other SMS tools do fine with Shopify but don’t play nice with WC. We were looking for tools to support abandoned carts keywords, and broadcasting. The things I love the most about Emotive are the keyword growth tools and broadcasts. The keywords not only allow you to segment customers and leads by keywords that you can associate with behaviors/products, but it also lets you create links that you can put into places like Instagram, Facebook, and emails. The broadcasts are amazing because you can create campaigns that show the results of each broadcast. Very cool. One last thing I want to mention are the sequences. We use an abandoned cart sequence that is converting very high as well as a sequence that asks for reviews from our customers 7 days after a purchase.

Nachteile:

The only thing I would like to see is an app or better mobile web design. The mobile web page is hard to navigate at times.

Taylor
Director of Marketing in USA
Einzelhandel, 11-50 Mitarbeiter
Verwendete die Software für: Kostenlose Testversion
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Very impressed and so excited

5,0 letztes Jahr

Kommentare: We are using Emotive to help with our customer service experience and overall marketing efforts. We're very excited to use this both to help drive sales and also improve conversion rates.

Vorteile:

The ease of use is extremely impressive and makes me even more eager to use the platform. I love the UX/UI of the Emotive platform and how responsive it is, both with the set up and visually with the Conversation builder.

Nachteile:

So far, I don't have anything that could be improved. The only thing that would come to mind, if I had to pick, would be Wise Pops built into the Emotive dashboard so it's not two separate log ins, but honestly, that's not a big deal to me at all. I have nothing bad to say!