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seit 15 Jahren bei der Softwareauswahl

Was ist Lighthouse.io?

Lighthouse ist eine mobile Plattform für die Mitarbeiterverwaltung von Reinigungs- von Sicherheitsunternehmen. Dank Touren- und Tracking-Funktionen macht Lighthouse verteilte Teams mithilfe von Beacon, GPS und anderen Technologien sichtbar. Die Lösung überwacht Reinigungsaufgaben und Rundgänge oder Überwachungstouren in Echtzeit. Lighthouse verfügt auch über zeit- und kostensparende Funktionen, um den Außendienst anzuzeigen, zu verwalten und zu vereinfachen, wodurch Kundenservice, die betriebliche Effizienz und Sicherheitsaspekte verbessert werden.

Wer verwendet Lighthouse.io?

Die Lösung ist für Hausmeister-, Wartungs- und Sicherheitsdienstleister mit einer verteilten Belegschaft geeignet.

Lighthouse.io Software - 1
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Die grünen Bewertungsbalken geben an, welches Produkt gemessen an der Durchschnittsbewertung und der Zahl der Bewertungen am besten abschneidet.

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Bewertungen über Lighthouse.io

Durchschnittliche Bewertung

Gesamt
4,4
Benutzerfreundlichkeit
4,6
Kundenservice
4,6
Funktionen
4,2
Preis-Leistungs-Verhältnis
4,4

Nutzerbewertungen nach Unternehmensgröße (Angestellte)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Bewertungen nach Punktzahl finden

5
57%
4
36%
3
4%
1
4%
Kevin
Kevin
Vice President, Eastern Region in USA
Verifizierter Nutzer auf LinkedIn
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Working with the LH.io tool and team has been great.

5,0 vor 6 Jahren

Kommentare: The biggest benefit is that the software gives PEFS an extra level of transparency to provide with our service line. Not many of our competitors can show real-team reports on tasks and progress of day to day services.

Vorteile:

The software allows us to provide an extra layer of transparency to our service offering to our customers. The new GPF function takes the tool to the next level!

Nachteile:

The con is training out teams to take full advantage of all the software has to offer. However, it's a game changer for our teams when used correctly.

Antwort von TEAM Software

vor 5 Jahren

Thanks for the review Kevin. Training end users is always a big investment and is critical to get right when introducing any new software product into a business. We're always happy to setup additional training sessions if needed - just get in touch with your Customer Success Manager. Thanks, The Lighthouse Team

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Hausmeisterservice, 1.001–5.000 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Lighthouse internal positioning system

5,0 vor 5 Jahren

Kommentare: Very happy. Their support teams are top notch and we get the support we need right away. They actively ask and engage for what we want to see in the suite. Their implementation team did an excellent job helping us get it up and running.
They have been great to work with and we are looking to deploy it further into the businesses sites to meet the needs of our clients.

Vorteile:

It is an excellent suite of software that does 'just work', once you have it setup. We have our staff using it and it reducing the touch points they would have had to make manually, saving them time and providing a real time update to our clients on their efforts. It is a very 'pretty' package which helps when we are presenting it to clients on how we can use this too to meet their requirements.

Nachteile:

The reporting is a little light at the moment, and we have implemented some PowerBI solutions to address that, however they are actively working on enhancing that component and it is looking pretty good so far. The API also needs some attention, again they are working on that actively and soliciting requirements as to what we want it to be able to do which is outstanding.

Antwort von TEAM Software

vor 5 Jahren

Thanks for the review and feedback. It's great to hear that you and your clients are getting value out of the platform. We're working hard on improving the depth of our reporting and are pleased to let you know that we'll be releasing a range of new dashboard modules soon. Thanks, The Lighthouse Team

Ismael
CEO in USA
Sicherheit & Untersuchungen, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Lighthouse Review

1,0 vor 3 Jahren

Kommentare: Not good, and generally over rated

Vorteile:

It works sometimes, when it doesn't it just fails...

Nachteile:

The servers used by Lighthouse (When we used lighthouse) bogged down exponentially, directly after the switch from Lighthouse to team software. We where happy to do business with a small business like ourselves. As soon as the switch happened so did the switch in customer service.

Hussein
Contract Manager in Australien
Hausmeisterservice, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

A powerful platform that helps me better manage cleaning services on a daily basis.

4,0 vor 6 Jahren

Kommentare: Lighthouse.io provides a powerful platform that helps me better manage cleaning services on a daily basis. I can identify issues in real-time and the reports give me a really good understanding of how we're tracking against KPI's

Vorteile:

Time is the most critical asset. Lighthouse.io gives me the ability to track, optimize & analyse how time is spent by our workforce.It simplifies our timesheets, tasks & reports. Front line staff find it very easy to enter their time, report issues, report rotations & completing tasks. Lighthouse team provides an excellent customer support & always listening to their customers.

Nachteile:

As a workforce management platform I found Lighthouse.io very adaptable to business needs, finding management solutions across a variety of different sites & different services. I would like to see an expansion to cover more HR management & recruitment process.

Antwort von TEAM Software

vor 6 Jahren

Thanks for the review Hussein. We've really enjoyed working with you and the team to improve cleaning service delivery for your customers. We'll take on your feedback regarding expansion into more HR and management processes. Many Thanks, The Lighthouse Team

Kylie
Quality Manager in Australien
Hausmeisterservice, 1.001–5.000 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Highly Recommend Lighthouse.io

5,0 vor 5 Jahren

Kommentare: I would highly recommend Lighthouse.io.
The team is always available and happy to assist. The software system is the most advanced system that I have seen, the technology is amazing. They are always working towards bringing improvements into the system. Lighthouse have really simplified the system for the end user, they understand that not everyone is technologically savvy. This system has had a positive impact on our business and our clients.

Vorteile:

The Lighthouse.io system is so easy to install and use. Even staff members that aren't use to using a 'smart' phone technology are finding the system easy to use. We also love the 'live mapping' and 'heat map system'. It provides you with a quick summary , you can quickly identify areas that need attention immediately.

Nachteile:

The area that we wanted improvements in was automatic reporting - which Lighthouse.io has just brought in. We are now receiving daily reports across our sites

Antwort von TEAM Software

vor 5 Jahren

Hi Kylie, thanks so much for your review. We appreciate the support and feedback you have provided since becoming a Lighthouse customer. We look forward to building an even stronger partnership in 2019! Thanks, The Lighthouse Team