Celebros

Sehr durchdachtes und einfacher System

Kommentare: Der Kunden-Support ist super und unglaublich schnell. Man bekommt schnelle Hilfe per Telefon und Mail.

Vorteile:

Die Integration in unseren Oxid-Shop war sehr einfach und schnell. Außerdem bietet das Tool super Möglichkeiten für eine individualisierte Suche.

Nachteile:

Einzig die Benutzeroberfläche ist nicht so intuitiv wie bei anderen System.

Excellent tool for onsite merchandising and search

Kommentare: Much needed tool for any ECommerce business, well priced and overall great support.

Vorteile:

Comprehensive solution for onsite merchandising driven by AI and ML with very user friendly search tool

Nachteile:

Needs work to define final outcome so teams need to spend time testing and tweaking to get optimal results

Find the Right Product

Kommentare: - Creating a perfect search environment for our customers. If they want to call a fork a dinglehopper, we're able to have their profile be able to pull up forks with no issues. Unfortunately, we do not have any that want to, but we do have some interesting terms for utensils, equipment, dinnerware, cups and more.

Vorteile:

- Easy to create tailored searches for niche words. In the restaurant business certain types of kitchens will have their own words for a type of utensil or equipment and they just want to use that word to search for a replacement on our website. - Create promotion campaigns for a brand. Sometimes have a running promotion with a brand and they want a certain keyword search to land on their brand's products. Easy to set up the url to land and have custom dates. - Organizing promoted products to the top of the search. Like the promo for brands, I'm able to bring up the products that I wanted promoted. We have several items with collaborated with brands that we've put our brand on and would like to offer to our customers as the first choice of ordering. - Customer service is amazing. I got dumped with handling the search on the website and knew nothing. With the help of the team at Celebros, I've become very confident in my work.

Nachteile:

- My biggest pet peeve will be when a name of a category is changed within Magento, then I have to remap everything. We had a intern go through our entire website and altered the category names and I had a lot of remapping work to complete. - Too many attributes/categories can lead to a weird search. Say I create an attribute for color and a category for a brand named blue, it will have strange result. It is easy to fix, but I still feel it should be able to pull both without having to make changes within Celebros.

Celebros

Kommentare: Customer service very satisfactory so far.

Vorteile:

Implemented this to make it easier for our customers to find what they are looking for on our website.

Nachteile:

Not sure yet haven't had it long enough to comment

Super fast natural language search

Kommentare: We were using a Magento plugin to search directly on the database, which already had quite good results for the queries, but was very slow. Now, with Celebros, the search is mega fast and also the results are even better and the search is learning from the users, interacting with it.

Vorteile:

Speed of the search. Good interpretation of natural language search queries.

Nachteile:

To customize the look & feel to our needs, was a bit time consuming.

In Betracht gezogene Alternativen: FACT-Finder