Was ist Orion Voice Platform?

Orion delivers the leading voice-first Push-to-Talk 2.0 (PTT 2.0) communication platform that improves frontline team productivity, safety, and engagement. Orion’s patented bots and integrations deliver value added services, automate processes, respond instantaneously in critical situations, and amplify team knowledge.

Orion holds 45 patents and has been named a Top 10 Intelligent Transport Systems Solution Provider, a Top 10 Industrial IoT Solution Provider, and an IDC Innovator.

Wer verwendet Orion Voice Platform?

Orion provides enterprise voice solutions for frontline teams in the transportation, security, hospitality, retail, field services, energy & mining, healthcare, gaming, and facilities mgt. industries.

Wo kann Orion Voice Platform bereitgestellt werden?

Cloud, SaaS, webbasiert, Windows (On-Premise), Linux (On-Premise), Android (mobil), iPhone (mobil), iPad (mobil)

Über den Anbieter

  • Orion Labs
  • Ansässig in San Francisco, USA
  • 2014 gegründet
  • Telefon-Support
  • Chat

Erhältlich in diesen Ländern

Afghanistan, Albanien, Algerien, Andorra, Angola und 167 weitere

Sprachen

Nicht vom Anbieter bereitgestellt

Über den Anbieter

  • Orion Labs
  • Ansässig in San Francisco, USA
  • 2014 gegründet
  • Telefon-Support
  • Chat

Erhältlich in diesen Ländern

Afghanistan, Albanien, Algerien, Andorra, Angola und 167 weitere

Sprachen

Nicht vom Anbieter bereitgestellt

Orion Voice Platform – Videos und Bilder

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Kosten ähnlicher Produkte wie Orion Voice Platform vergleichen

Orion Voice Platform

N/A
Kostenlose Version
Gratis Testen
8,00 $/Monat
Kostenlose Version
Gratis Testen
0,00 $
Kostenlose Version
Gratis Testen
5,25 $/Monat
Kostenlose Version
Gratis Testen

Orion Voice Platform Funktionen

  • Aktivitäts-/Newsfeeds
  • Alarmfunktion / Benachrichtigungen
  • Aufgabenmanagement
  • Benutzer-Management
  • Berichterstattung / Analyse
  • Chat / Messaging
  • Diskussionen / Foren
  • Drittanbieter-Integration
  • Echtzeit-Aktualisierungen
  • Echtzeit-Benachrichtigungen
  • Echtzeit-Chat
  • Echtzeitüberwachung
  • Filesharing
  • GPS
  • Geografische Karten
  • Geolokalisierung
  • Geotargeting
  • Kommunikationsmanagement
  • Kontaktmanagement
  • Leistungskennzahlen
  • Massenbenachrichtigungen
  • Mitarbeitermanagement
  • Mitarbeiterverzeichnis
  • Mobiler Zugriff
  • Multi-Channel-Kommunikation
  • Rollen-basierte Genehmigung
  • Routing
  • Sprachanrufe
  • Suchen / filtern
  • Terminplanung
  • Umfragen & Feedback
  • Versandmanagement
  • Videokonferenzen
  • Vorlagen
  • Wissensmanagement
  • Zwei-Wege-Kommunikation

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Bewertungen über Orion Voice Platform

Durchschnittliche Bewertung

Gesamt
4,5
Benutzerfreundlichkeit
4,5
Kundenservice
4,8
Funktionen
4,4
Preis-Leistungs-Verhältnis
4,1

Nutzerbewertungen nach Unternehmensgröße (Angestellte)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Bewertungen nach Punktzahl finden

5
57%
4
36%
3
7%
Verifizierter Rezensent
SE Latin America in Chile
Verifizierter Nutzer auf LinkedIn
Telekommunikation, 501-1.000 Mitarbeiter
Verwendete die Software für: Kostenlose Testversion
Herkunft der Bewertung

Excelente Choice

5,0 vor 2 Jahren

Kommentare: Excelente plataforma, muy recomendable.

Vorteile:

Un software excelente para mercados que necesitan soluciones donde el uso no es tan intenso, se cuenta con coberturas garantizadas y hay ancho de banda disponible.

Nachteile:

Los paquetes de datos que genera pueden ser pesados para algunos ambientes muy congestionados.

Jessica
Co-founder/CTO in USA
Computer-Software, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Promising product

4,0 vor 2 Jahren

Kommentare: When it works, it's the best. When it's glitchy, it's 'fine' to annoying.

Vorteile:

Push to talk combadges are a fantastic way to stay in touch. I am considering rolling them out to all employees. They work very well in a stable wifi environment.

Nachteile:

They suffer a little on reliability when moving between networks/driving- especially when the phone picks up a stray open wifi with a password portal that fools the phone into thinking it has internet instead of staying on LTE. Some of that is outside their control, but it felt more could be done with some of the glitches we experienced. Tried to offer our environment testing to support but they were unresponsive.

Antwort von Orion Labs

vor 2 Jahren

Thanks for your review, Jessica! On most mobile devices, if Wi-Fi is enabled, the device will try and find the strongest network to connect to, even if that network as you experienced is behind a portal, ultimately impeding your ability to connect. The simplest way around this is when you're not at home disabling the Wi-Fi on your device to ensure you're using cellular data. We're happy to help whenever you have questions, so always feel free to reach out to us.

Michael
Food and beverage service manager in USA
Essen & Trinken, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Radios are more functional

3,0 vor 2 Jahren

Vorteile:

The appearances of the application are attractive.

Nachteile:

The lag in communication. Some phones don’t support it. The application seems to only work if the application is running and on the main screen, not sleeping or running in the background.

Antwort von Orion Labs

vor 2 Jahren

Thanks for your review, Michael! Like other mobile applications that utilize cellular data or Wi-Fi, we rely on a reasonable level of signal strength to minimize latency in communication. The Orion app does work while backgrounded; however, some Android devices may need to disable battery optimization for the app to ensure it works as desired. More information regarding this can be found on our knowledge base; please don't hesitate to reach out to us directly for this or any other questions or troubleshooting.

Michelle
Financial Coordinator in USA
Medizinische Praxis, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Orion Review

4,0 vor 2 Jahren

Kommentare: My overall experience with the system and the way it works is great as long as you have an iPhone. I wish the parts and pieces were smaller and not so heavy; it would make it easier to wear and use.

Vorteile:

The software is easy to use and was smoothly integrated into our office as a communication system. I like that it works off of a cell phone, which you would have near you anyway, so there are no bulky devices or wires attached to your clothing. I like that the earpiece is always attached to you. It is easy to use and every update has made it easier. The sound quality is clear and consistent. I like that there is a choice of colors.

Nachteile:

The things That I don’t like are all minor, but valid...the software does not work well if you don’t have an iPhone. They told us that it would work just fine on both platforms, but it really would never work with my Samsung, or with any of the other non-apple phones in the office. Orion made it work, though. They gave us several I phones, and we rounded up a few other spares and everything was fine. Now we just don’t hire anyone whom doesn’t have an apple phone. Haha. Another thing I don’t like is the weight of the “round thing”. It is heavy to attach to clothing and still remain assessable for communication. On several occasions they just quit working, I believe that they were at least mostly replaced by Orion. The cords that attach to the earpieces are long and awkward. Some girls in my office wrap them around their entire upper bodies to avoid the long cord dangling in the way, The earpieces are large and bulky, They come in several styles and sizes, but I was never able to find one that would fit my ear. I had to buy one myself...the speaker sits just outside my ear, the cord is smaller and shorter and it works very well for me.

Jenna
Assistant Controller in USA
Gastgewerbe, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Convenient, mostly reliable

4,0 vor 2 Jahren

Kommentare: No privacy protection for end user or company
Mostly reliable
Don't know what battery optimization msg 24/7 means on Android
Don't know if I can to 1 - 1 calls on Android
Never trust that it is truly logged out

Vorteile:

The product is convenient, easy to use. The map is usually accurate has helped us locate employees who weren't where they were supposed to be (macro level). One the fun side we all changed our profile pictures to various comic book characters. I like I can see who is available and not available.

Nachteile:

First Terms and Conditions said that data could be collected and used for third party. Current T&C says recordings will only be access to satisfy business needs but that changed recently and available 24/7 on the app. What I really dislike is that any data collected will be processed "fairly and lawfully". That's VERY open to interpretation. Before this change, it said date could be given to third parties, which this new T&C doesn't exclude. Another Con is that we sometimes get booted out of the app and don't know it and miss important contact. If you are an Android user, I can't tell if I can do one to one calls yet and Last but not least, sometimes you think you are logged out but it is still running when I go to log back in.