myUnity Home Care & Hospice

Accurate, Easy to learn electronic health record

Kommentare: It is vital in meeting CMS regulations for our Medicare-certified home health agency.

Vorteile:

It is very easy to learn easy to use on a daily basis. I like that it is web-based and works on laptops, phones and tablets. Care packets ensure the clinician opens all of the necessary paperwork. Love faxing from the software and receiving the faxes back. The different colored dots for each item completed is fun and motivating.

Nachteile:

The custom reports really struggle to be accurate. It has been difficult to get help to look into why this is the case. We have a new customer service person, and she seems on-it so we will see...

User friendly

Kommentare: I used 4 electronic charting systems and they all are not inturive enough, too much need to duplicate charting.

Vorteile:

User friendly , better then most other software, saves work quickly and automatically

Nachteile:

Lots of duplicate charting The upgrades are not helpful in improving efficiently, but do improve the regulatory requirements

Wasn't a fan

Kommentare: it runs like a very old busy program. To many clicks

Vorteile:

It served its purposing however is a very busy platform compared to new platforms coming out.

Nachteile:

This system is slow to run and its start up takes 3 minutes or longer to get into

To The Rescue

Vorteile:

It is pretty user friendly. Can be accessed from any electronic device which makes it very convenient

Nachteile:

Not a lot of needed reports available Paying for customization of required forms

2016_03 DeVero Review

Kommentare: Pros:
Product has ease of use for front line end users (Point of Care Staff). User guides/Training guides are on EMR/online for users to refer back to. Device agnostic (use of any browser and device with internet capability). Low hardware expense per end users (use of lightweight devices smartphones, tablets). We have contracted therapist and having them have the ability to just login with just a browser is helpful. Use of multiple browser tabs to view multiple data fields. Vendor response time is quick to respond to customer questions about product and customer basic product enhancements. Assigned "Customer Manager" is very helpful in customer & product/vendor relationship to improve customer knowledge of product and product/vendor development. Cons:
Compliance, Alerts, and Quality. Most of the Compliance and Quality is still a manual task, if coming from paper to electronic this would not be an operational issue, but if you coming from a more complicated EMR that has checks against the Plan of Treatment and warning if the end user is going out of compliance and orders must be produced. Lack of internal messaging in EMR, communication about the patient is key and documentation and notification is critical. Workaround is create a form/document in the EMR and also notify all disciples using business secure messaging or email. There is a limitation in some reporting exports (30 days, quarterly, number of lines export). Dealing with pre-billing audits and "integration log", DeVero has to puss data to a separate billing software (note: data is one directional). User do not have a warning or alert system (End of Episode, last week of frequency) Medicare Traditional billing is not an issue (RAP then Final Bill), but dealing Medicaid, Medicare Advantage and Commercial Insurance is another issue (where every penny counts). Processes and cross references must be done to insure all services are accounted for and billed, typically done with comparing CSV exports. Interoperability with other vendors and itself is lacking. If a customer has a contracted partner using DeVero as there EMR, currently there is not an ability to quickly handshake those files from a DeVero Agency file to another DeVero Agnecy file. Workaround is to download from each Agency site and re-enter data on there agency site.