MyUnity Home Health & Hospice Software

"Accurate, Easy to learn electronic health record"

Kommentare: It is vital in meeting CMS regulations for our Medicare-certified home health agency.

Vorteile: It is very easy to learn easy to use on a daily basis. I like that it is web-based and works on laptops, phones and tablets. Care packets ensure the clinician opens all of the necessary paperwork. Love faxing from the software and receiving the faxes back. The different colored dots for each item completed is fun and motivating.

Nachteile: The custom reports really struggle to be accurate. It has been difficult to get help to look into why this is the case. We have a new customer service person, and she seems on-it so we will see...

"User friendly "

Kommentare: I used 4 electronic charting systems and they all are not inturive enough, too much need to duplicate charting.

Vorteile: User friendly , better then most other software, saves work quickly and automatically

Nachteile: Lots of duplicate charting
The upgrades are not helpful in improving efficiently, but do improve the regulatory requirements

"Sofware Administrator's Perspective"

Vorteile: The clinician's transition to deVero charting is made easier by the note format and architecture. The electronic note is very similar to the paper notes that they were accustomed to using. User adoption is critical to a successful deployment. Accessing the software via a web application makes it very portable and opens up the types of tablets/computers that can be used. DeVero access has been very consistent and I cannot remember a time that the system was down that was unscheduled. The IT Support team is responsive to questions and issues. I particularly appreciate the support and communication from my direct contact, Mike Murray. He is a great listener, understands the software and works hard to leverage the software to solve our business problems.

Nachteile: We have not been able to easily access our data outside of the reports that allow for Excel exports. The software does not support nursing scheduling which is core to our business. I would like to have more logic functionality (logic and required fields) that assists with ensuring complete documentation. The software for the back office does not allow for easy tracking of tasks or the management of productivity. I would prefer for the billing module to reside within deVero versus through a third party partner (not very helpful or responsive).

"To The Rescue"

Vorteile: It is pretty user friendly. Can be accessed from any electronic device which makes it very convenient

Nachteile: Not a lot of needed reports available
Paying for customization of required forms

"Devero review"

Kommentare: The customer service and response time is better than average.

Vorteile: It's easy to use and they stay up to date with the COPS

Nachteile: Clinicians aren't able to update patient profiles, Some forms can only be in shared folders, not all forms can be pushed.
Devero doesn't save pertinent information on each note like alora did, such as last catheter change, etc