Tekmon

Tekmon Mass Notification for Airports

Kommentare: For us, our pain points before Tekmon were that the emergency process was all via paper forms, a checklist, therefore, to alert people about emergencies etc it would have to be a phone call to each individual and to be ticked off a checklist one by one. This is extremely time consuming and not cost effective. The challenges with Fraport, is that we have 14 airports and that is a lot of people to contact in case of an emergency, especially as each airport has their own management and teams separate from each other, therefore communicating with all these airports was a challenge as well as time consuming before implementing Tekmon. Tekmons solutions have simplified our processes, we always felt that our requests and queries were always heard by Tekmon, and their team has always remained extremely helpful, polite, and dedicated to finding the best solution that fits our processes and company

Vorteile:

The strongest feature for us is the voice feature, whereby the messages can be read out in different languages, we use Greek and English. This feature has been very helpful and the strongest feature of the product which we have heavily utilized.

Nachteile:

Maybe the fact that as we have 14 airports, and it was time consuming when implementing the solution and getting everybody trained up. However, Tekmon, were always there to help throughout even providing training material and guides etc

Tekmon Mass Notification

Kommentare: Overall, our key pain points was confirming that staff had received and been notified about changes, incidents or emergencies, which has been resolved with the implementation of Tekmons mass notification solution. Tekmons solution also plays a key factor in enabling us to carry on working during COVID19 with social distancing, ensuring that our sites were as covid secure and regulated whilst still carrying out works. The solution gives management the confidence that all staff are aware of the safety regulations of that site and project, as well as form a register of all staff on site for fire evacuation etc

Vorteile:

What we were really happy about with Tekmons solution, is that it is customisation and flexible, tailored so that we didn't need to have to change our processes for the system. It helped make our processes more efficient and easier to use, it was easy to implement into our procedures. Overall, Tekmons solution gave us the confidence we needed that our staff are aware of hazards and risks and brief of relevant actions at any emergency situation, which we have a real time track of. This level of confidence in staff is maintained between each and every site.

Nachteile:

The only real challenge was getting the staff (3000+) users or more, updated and used to the electronic format (before it was paper). It was more of a training challenge - but Tekmon came through with test sites and trail sites and guides/training material to understand the application.

Disponibilità ed efficacia

Vorteile:

Una volta ricevute le necessarie spiegazioni è stato semplice usare il software. Anche grazie alla disponibilità del referente locale nell' adattare la piattaforma alle nostre esigenze.

Nachteile:

Nulla da segnalare. Purtroppo abbiamo potuto usare il software per breve tempo poicheé il servizio è stato sospeso a causa dell'emergenza COVID 19, ma ci auguriamo a breve di riprenderne l'utilizzo data la sua utilità.