--- description: Detaillierte Informationen über Entrust IDV zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Entrust IDV Erfahrungen, Vor- und Nachteile – Capterra Deutschland 2026 --- Breadcrumb: [Startseite](/) > [AML Software](/directory/31084/aml/software) > [Entrust IDV](/software/200047/onfido) # Entrust IDV Canonical: https://www.capterra.com.de/software/200047/onfido Seite: 1 / 2\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/200047/onfido?page=2) > Halte die AML-Vorschriften (Anti Money Laundering) mit Dokumentenverifizierung und biometrischer Gesichtstechnologie ein. > > Bewertung: **4.6/5** von 30 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.6/5** | 30 Nutzerbewertungen | | Bedienkomfort | 4.5/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.4/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.2/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.3/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 80% | (8/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Entrust - **Gegründet**: 1969 ## Gewerblicher Kontext - **Zielgruppe**: 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Android (mobil), iPhone (mobil) - **Unterstützte Sprachen**: Englisch - **Verfügbare Länder**: Frankreich, Irland, Kanada, Vereinigte Staaten, Vereinigtes Königreich ## Funktionen - AML Compliance - Alarmfunktion / Benachrichtigungen - Archivierung & Aufbewahrung - Authentifizierung - Benutzer-Bereitstellung - Berichterstattung / Analyse - Berichterstattung und Statistik - Betrugserkennung - Biometrie - Compliance Management - Compliance-Verfolgung - Datenerfassung und Übertragung - Datenextraktion - Datensicherheit - Datenüberprüfung - Dokumentenmanagement - Dokumentenmanagement - Hintergrund-Screening - ID Scannen - Identitätsprüfung - KI/Maschinelles Lernen - KYC Compliance - Mehrere Authentifizierungsmethoden - Merkliste - Multi-Faktor-Authentifizierung - Nutzereinführung - Onboarding - PEP-Screening - Real-Time Monitoring - Real-Time Notifications - Risikomanagement - Self-Service Portal - Transaktion-Überwachung - Versionskontrolle - Wirtschaftsprüfung-Management - Workflow-Management - Zugangsmanagement - Zugriffskontrollen / Berechtigungen - Überwachung ## Optionen für Kundensupport - FAQ/Forum - Wissensdatenbank ## Category - [AML Software](https://www.capterra.com.de/directory/31084/aml/software) ## Ähnliche Kategorien - [AML Software](https://www.capterra.com.de/directory/31084/aml/software) - [Identity Management Systeme](https://www.capterra.com.de/directory/30777/identity-management/software) - [CIAM Software (Kundenidentitäts- und Zugriffsmanagement)](https://www.capterra.com.de/directory/32816/customer-identity-and-access-management-%28ciam%29/software) - [Compliance Software](https://www.capterra.com.de/directory/30110/compliance/software) - [Authentifizierungs-Apps](https://www.capterra.com.de/directory/31218/authentication/software) ## Alternativen 1. [Ondato](https://www.capterra.com.de/software/201476/ondato) — 4.8/5 (13 reviews) 2. [Plaid](https://www.capterra.com.de/software/174384/plaid) — 4.4/5 (105 reviews) 3. [AU10TIX](https://www.capterra.com.de/software/213867/au10tix) — 5.0/5 (3 reviews) 4. [Persona](https://www.capterra.com.de/software/199701/persona) — 4.9/5 (28 reviews) 5. [Veriff](https://www.capterra.com.de/software/197760/veriff) — 4.7/5 (3 reviews) ## Nutzerbewertungen ### "very helpful and flexible tool to answer our daily bases." — 5.0/5 > **Verifizierter Rezensent** | *28. April 2021* | Finanzdienstleistungen | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: great customer support and sales fair negotiations tool function with no downtime > > **Nachteile**: support from onfido finance team is slow > > great tool by a great company. very nice and helpful employees that always assist you with a smile great working methodologies to understand user needs ----- ### "Boosted our customer acceptance rates" — 5.0/5 > **Martin** | *25. November 2022* | Informationstechnologie & -dienste | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: It was quick and easy to implement, and customer support is great. Loved the SDKs and the great customer experience when switching from desktop/laptop device to mobile to capture identity documents with a camera, or take a selfie. > > **Nachteile**: The new Studio workflow product provides the decision-tree that has been missing to date, so there are very few negatives.Might like better accuracy for watchlist screening, as 99% of "consider" results are false negatives, but appreciate this is probably down to the quality of the PEP/Sanctions data available from Government sources. > > We switched from an Experian solution to Onfido, and saw an immediate improvement in acceptance rates. This increased revenue while reducing customer support costs. ----- ### "Do not expect customer support after implementation" — 3.0/5 > **Paul** | *29. Mai 2024* | Onlinemedien | Empfehlungsbewertung: 2.0/10 > > **Vorteile**: Great KYC checks and user friendly maintenance portal. > > **Nachteile**: Do not expect any customer support: from the beginning Onfido sent us incorrect invoices. We informed their billing department several times by email, however never received a response. Also tried to call them, they do not have a phone number. In February they switched off their application without prior notice. After we left negative feedback on another platform, they suddenly replied and promised they would solve the issue. In the mean time we had several sessions with their customer support and technical team. They discovered an issue in their software that caused the incorrect invoices. They promised to solve this and correct the invoices. This is not three weeks ago. Again I sent numerous reminders to continue and solve the issue, so we could restart using the tool but complete silence on their behalve. I am really shocked after all the time we spent to solve the issues together with their team, this is the result. Complete waist of time. Now we switched to Sumsub that actually gives customer support. ----- ### "Onfido is the best option for starter projects" — 5.0/5 > **Francisco** | *29. November 2022* | Elektrische/elektronische Fertigung | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: I really like the dashboars and the intuitive interface they have for viewing any applicant's information. > > **Nachteile**: It seems to me that you should improve a lot the technical support, it usually takes 24 hours to receive an answer by email. Maybe a chat with agents in real-time would be good to incorporate. > > Onfido was a key piece in our first electromobility project; we had no previous experience with data and identity validation tools and the sales team clarified all our doubts and put us in contact with specialists who helped us to clarify some doubts of our implementation. ----- ### "Modern, fast, secure ID verifications" — 5.0/5 > **Luke** | *6. Juni 2023* | Medienproduktion | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Onfido's user-facing and back-office/admin tools provide an excellent UI with a modern, intuitive interface. It's easy for customers and staff to use, and the platforms delivers results incredibly fast, usually within seconds. The API also integrates well with our other systems. > > **Nachteile**: I'd like to see more filtering, display, and reporting options in the back-office dashboard -- specifically, being able to more easily drill down on sub-status results (e.g., being able to see at a top level how many IDs are are getting flagged for problems and for what reasons; which IDs received general "caution" flags vs. potentially more serious "rejected" and "suspected" results; innocently expired IDs vs. potentially fake or stolen IDs, etc.). Onfido does a great job of catching a wide range of data and analysis on IDs, but it can sometimes require some digging to figure out what exactly triggered a consideration flag on an ID, or to determine big-picture trends. (That said, Onfido's system is far more clear around all of this than most of their competitors.) > > We've looked into and tried a number of vendors for ID verifications, and Onfido has far and away been the easiest to work with, with a fast, modern, flexible, and relatively affordable system that supports a very wide range of ID verification documents worldwide. They're support team is also excellent, very responsive and helpful. ----- Seite: 1 / 2\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/200047/onfido?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.com.de/software/200047/onfido) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Strukturierte Daten