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Houzz Pro
Was ist Houzz Pro?
Houzz Pro ist eine umfängliche Business-Management-Software für Hausumbau- und Designprofis, die den gesamten Kundenlebenszyklus umfasst, einschließlich Marketing, CRM, Schätzung und Voranschläge, Online-Rechnungsstellung und -Zahlungen, Projektmanagement sowie Kundenkommunikation und Zusammenarbeit.
Wer verwendet Houzz Pro?
Houzz Pro unterstützt Profis in der Umbau- und Renovierungsindustrie: Generalunternehmer, Innendesigner, Architekten, Küche- und Badumgestalter, Bauunternehmen, Design-Build-Firmen und mehr.
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Houzz Pro
Bewertungen über Houzz Pro
Outstanding Customer Support and Lead Generation

Great product for back end tracking and management
Vorteile:
Having Houzz Pro has been invaluable as a new business owner who changed industries. It had helped me feel like I have the tools to operate and offer services
Nachteile:
The design components like selection boards and items clients really want to see is not as easily accessed on mobile
In Betracht gezogene Alternativen:
Love Houzz Pro!!
Kommentare: Easy to use and edit. I have made a few mistakes during start up that are easily corrected.
Vorteile:
So easy to get up and running. I love the update UI and how my customers are delighted by all the information available to them. It's helped me so much get off the ground and make great impressions. Love the integrations.
Nachteile:
No real cons...just a lot of power in this tool I am working on getting to know.
In Betracht gezogene Alternativen:
Easy to use Houzz Pro for estimating small jobs.
Kommentare: Used Houzz Pro for a while for smaller job estimates.
Vorteile:
I found it easy to use Houzz Pro for estimating small jobs.
Nachteile:
I found Houzz Pro was not ideal for estimating larger complex construction jobs.
Antwort von Houzz
vor 5 Tagen
Hi Steven, thanks for the sharing your feedback and happy to hear the software is working for you. I'd love to hear more about the types of jobs where you haven't found the software effective - sending you my email so we can connect - Liza
Pro Member since 2017
Kommentare:
We have been Houzz Pro members since 2017.
While at first, there was fantastic value for money, our experience has degraded significantly over the last few years.
In the beginning, Houzz offered exceptional visibility and relevant leads, making membership a truly worthwhile investment.
However, in recent years, the platform's value has steadily declined. Even though we pay more than £4,200 each year for our Houzz Pro package, most of the leads we currently receive are of low quality and poorly aligned with our needs, to foster an illusion of engagement without providing any genuine advantage.
The support is also disappointing.
For example, our account manager has not responded to support emails for over two months now, and escalations through Houzz Support have done nothing to fix the problem.
Houzz further referred us to a "manager's manager," but we never heard from them either.
Houzz has recently been focusing on promoting its project management system—a tool that might be helpful for smaller design firms or smaller contractors without an established system - which at the same time are usually companies that can't afford to start with Houzz premium prices.
However, as a construction company with complex project needs, we find the Houzz management system to lack in many key areas, such as:
System Speed:
The interface is painfully slow. Even simple tasks, such as responding to clients, can take over a minute due to too-long loading times in multiple fields.
Ease of use:
The platform, in trying to handle the needs of the designers, architects, and builders, has turned out very complicated and difficult to navigate.
This, of course, would result in slow performance.
Due to these problems and headaches, we have chosen to remain with our current systems, as only we know what works the best for our company system and selling, despite Houzz sellers selling the sunset.
However, we find ourselves constrained by a 12-month contract that renews automatically without notice or shout-out, if you won't cancel it 1 month before the contract ends - Which you of course miss because you find yourself busy working outside of the Houzz management system.
In short,
The best Houzz advantage is a great platform for presenting projects, which everyone can do on their platform for free without spending any money.
Investing in Houzz Pro,
Has not delivered on its promises outside of the free Version.
The leads generated are not justified by the sizeable financial investment, and other advertising platforms deliver similar, if not better, results for the same cost.
Vorteile:
The best Houzz advantage is a great platform for presenting projects, which everyone can do on their platform for free without spending any money.
Nachteile:
Support is also disappointing. For example, our account manager has not responded to support emails for over two months now, and escalations through Houzz Support have done nothing to fix the problem. System Speed: The interface is painfully slow. Even simple tasks, such as responding to clients, can take over a minute due to too-long loading times in multiple fields. Ease of use: The platform, in trying to handle the needs of the designers, architects, and builders, has turned out very complicated and difficult to navigate. This, of course, would result in slow performance. However, we find ourselves constrained by a 12-month contract that renews automatically without notice or shout-out, if you won't cancel it 1 month before the contract ends - Which you of course miss because you find yourself busy working outside of the Houzz management system.
Great software for our new company
Kommentare: Overall great experience using this program.
Vorteile:
Very easy to use program. Combines a lot of great tools to help with creating renderings/mood boards/pricing all in one place. As a new company this was the best option for what we needed to start out.
Nachteile:
So far everything has been great and I haven't had any issues while still figuring all the features out.

Houzz Pro is a complete waste of money
Kommentare: awful. Worst experience I have had with any vendor.
Vorteile:
Nothing! I could not be more dissatisfied with Houzz Pro. Their "Client Success Managers" do nothing, and certainly have no interest in your success. We were trapped into a second year of subscription. We have received literally no leads from their service other than what appears to be bogus ones from which no one ever replied. They will take your hard earned money and offer no relief at all. I would urge all business owners to avoid using Houzz Pro under any circumstances. They just want to take your money and could not care any less about the value you get, or more likely, don't get. Please do not make the same mistake we did.
Nachteile:
They tell you that you will get leads, but you won't. They deliver absolutely no value. A complete waste of money!
Antwort von Houzz
letztes Jahr
John, please contact us asap so can address this right away. I'm providing our senior management contact information.
Easy to navigate and use! Houzz Pro
Kommentare: Pretty good overall experience, nothing to complain about.
Vorteile:
It's really easy to navigate and use, and every tutorial is really easy to understand!
Nachteile:
Nothing I'm really unsatisfied with looking forward to using it more in the future.
Houzz Pro, Highly Recommended
Kommentare: My overall experience has been positive. Any issues I have had have been promptly addressed by the support team. I am streamlining my systems because of Houzz Pro!
Vorteile:
The bidding, scheduling, estimates, and takeoff features.
Nachteile:
Takeoffs can take a little while to load sometimes.
Fantastic Company to work with
Vorteile:
Professionalism is unmatched, very likely to refer them to other Contractors
Nachteile:
It can be very difficult uploading photos of past and current projects
I recommend Houzz Pro to other design professionals
Kommentare: It has been great to incorporate this platform into our business and see that the consumers using it to find professionals like us are a solid base of clients to work with.
Vorteile:
It is a convenient way to manage client projects and get in front of new leads
Nachteile:
As with any new software, it takes time to learn all that Houzz Pro has to offer
In Betracht gezogene Alternativen:
Houzz Pro keeps me organized!
Kommentare: The learning curve on Houzz Pro was pretty simple to get going, however being a deconstruction contractor in which the program was not designed for it has taken a few years to get it adapted for me and I still have a ways to go it seems.
Vorteile:
With Houzz Pro I'm able to manage my customers and projects with efficiency and stay highly organized. Using the takeoffs side of the program I have been able to develop standards in my estimating and templates to speed up the process.
Nachteile:
The customer section is built for working with one client per project. I'm a deconstruction subcontractor that works with big General contractors that have multiple project managers, and estimators that I work with. That part gets complicated for me at times.
Antwort von Houzz
vor 7 Monaten
Hi Brandon, thanks for the feedback. I totally hear what you are saying given your client is the GC firm - we are working on this and would love to speak with you directly - please let me know if we can connect, sending my email. Liza
Houzz Pro is on its way to becoming the number one construction management platform
Kommentare: It has been great I love its design and 3D tools it has a lot of functions and it is easy to use and set up. Its marketing platform is very useful.
Vorteile:
Integration with marketing, design tools.
Nachteile:
It is slow, it does not have a lot of integrations, or access to use APIs, webhooks and other type of data for sales as well as it needs better time management and cost management features like geotagging for time slip.
In Betracht gezogene Alternativen:
Way to Grow... with Houzz Pro!
Kommentare: Genuinely no real complaints! I started with Houzz pro even before I had a formally established business and it allowed me to scale my operations with the vast resources it provides. I will always recommend it to others
Vorteile:
The versatility of it is one that I often share with my colleagues. From the Room Scanner to the Scheduling. It really aims to be an end-to-end user product for managing a project full cycle.
Nachteile:
That I have to purchase multiple seats for each user in my organization. I would like if it had the option to link items in my estimate to industry pricing or to connect with certain vendors or a pricing matrix such a Home Depot etc. Also there are times when I outsource my takeoff and estimating and i get my data back in excel - It would be great if Houzz was setup to parse the data from some columns so I can send the estimate from the Houzz platform.
Great if you are managing multiple projects
Kommentare: For the past 8 years, Houzz/Ivy has been the only interior design management software I have used in my business. It was previously called Ivy until Houzz purchased them. I have done little research on other software, and no other has all the features Houzz has, and the ones that come close to having look exactly the same as Houzz - literal copy, which I don't condone.
Vorteile:
What I like the most is that I can manage the entire project from one platform. I definitely don't use all the features provided, like the 3D drawing, because it's a bit basic for my line of work, but everything else is great.
Nachteile:
What I like the least is that they keep updating the software, which doesn't carry through all the projects. For example, an older project will look different (action buttons in different locations)from the newer ones. Now you are going back and forth, spending time finding what you need.
Great Customer Service
Kommentare: I am at a 50% right now. There are features that I love, and again, features that surprisingly are absent.
Vorteile:
I've found the online chat feature on Houzz to be incredibly helpful. It's become my go-to whenever I have questions while browsing the platform.
Nachteile:
Several features that I believe should be standard offerings are either absent or require cumbersome workarounds within the Houzz platform. Despite being assured that user feedback is integral to driving improvements, none of the suggestions I've provided have been implemented to date.
Antwort von Houzz
vor 11 Monaten
Hi Molly - we are constantly gathering input for new features and we add them based on the number of designers asking for them. I'd love to hear your list and share with you what on your list is coming soon. Please don't hesitate to reach out - Chloe
In Betracht gezogene Alternativen:
Game Changer
Kommentare: We are a small, growing company. Houzz has made it so much easier to manage my projects. It also provides a professional look for my clients. I am very happy with the program and all the constant improvements being made.
Vorteile:
Everything I need is all conveniently located in this one App. From customer acquisition all the way to billing and even renderings.
Nachteile:
Most of the problems I've found have been resolved. There was a point in time where the estimates were frustrating because of the constant saving. But I have not noticed that issue anymore.
Antwort von Houzz
vor 7 Monaten
Thanks Ryan, great to hear you are noticing the constant improvements we are making!
In Betracht gezogene Alternativen:
Houzz Pro Review
Kommentare: I am a fan of Houzz Pro Review! It has been very helpful to me and my business. The features, the functionality, and the ease of use. I've used several project management software programs and I cannot recommend Houzz Pro Review enough.
Vorteile:
Houzz Pro Review has helped me streamline my small business, making proposals and invoicing simple.
Nachteile:
Not a lot of help in the beginning. I asked for a walkthrough in setting up my account and was basically told to go look at training videos. I felt like they were all over me, hounding me when they thought I might use the software for website and marketing but when it turned out I only wanted the project management software the customer service fell off real quickly.
Antwort von Houzz
vor 10 Monaten
Hi Elizabeth - that's definitely not the onboarding experience we are looking to provide - please reach out to me so we can get you a training session ASAP. Chloe
Best product I found for a general contractor
Kommentare: My overall experience with Houzz Pro has been very satisfactory. I wish I had an hour a week to get familiar with all the features I’m paying for. I’m sure there’s things I could be using this app more efficiently than I’m currently doing it.
Vorteile:
My favorite features about Houzz Pro are all the ones I use, since those are the only ones I know how to use. I’m so busy, but I need to take time to learn other features. LIDAR capture, floor plan editing, project management, estimating and invoicing, file upload, price catalog, And there’s more
Nachteile:
I don’t like paying $99 a month, but nothing else compares with Houzz Pro at this price.
Antwort von Houzz
vor 10 Monaten
Hi Joshua, thank you for the feedback. If you can find an hour I'd be happy to set up a training session for you and/or your team and make it really productive for you, just let me know! Chloe
In Betracht gezogene Alternativen:
Great product, still working out some issues
Kommentare: It's a great software program for a residential remodeler who needs estimating, takeoff, and other project management features.
Vorteile:
I like the ease of set-up, the multiple available features, the availability of help and feedback from Houzz associates. For a company our size (2-5 employees) it is an affordable alternative to other project management software that is usually exorbitantly expensive.
Nachteile:
Some of the features are still a little wonky, but the company is still actively trying to improve the product so it's not a huge problem.
Antwort von Houzz
vor 6 Monaten
Thanks for the feedback Jessica. As you are aware we are continuously updating our features based on user feedback - please don't hesitate to reach out to share the specifics. Sending you my contact information - Liza
Our experience with Houzz.com
Vorteile:
Houzz provides good support to new business owners from how to get leads to how to manage and track projects. They set up the business owner with an account manager and the person I get to work with, [sensitive content hidden] is very knowledgeable and helpful at the time of making marketing decisions. I have enjoyed how easy it is to manage my website through houzz. From the design of it to the content that goes on it, I can change things myself at any time or request the support from a houzz specialist to advise me on what would work best. Houzz also has packages that help you expose your company at a local (city) and nation wide levels.
Nachteile:
Houzz offers the option to buy marketing packages that expose you to different cities through adds but it doesn't offer the direct purchase of leads. You get to pick the level of exposure you want to pay for and this gets measured by clients interactions with company's houzz portal or website. I find this challenging specially if you are just beginning to build a brand/company, and although I have been satisfied so far with their service, I wish they offered the option to purchase leads in the future. I think this would help diversify their product and help business owners have more tools of generating new clients.
A do all, umbrella for Interior Projects I couldn't be without.
Kommentare:
It's really helped me with my business. I couldn't be without it.
I love how helpful the staff have been with my feedback too, everytime I have suggested what they could do better they have acted straight away and in a short time frame, the feature arrives making the software better and better for Designers. I love it.
Vorteile:
I like the functionality and the features being all in once place. I like the sync to quickbooks, the project planning tool and the proposal and selections board tool. I love that I can show Client's how we are on or over the planned budget, and they can clearly see why. We can work collaboratively more effectively. The Client Dashboard is incredibly useful too.
Nachteile:
It can be sluggish sometimes, and sometimes freezes for a bit which is frustrating when you are trying to work quickly. I would love more integrations as I don't expect the software to be brilliant at everything. It can be difficult for Client's to access their Dashboard without regularly sending them the link.
In Betracht gezogene Alternativen:
One Stop Design Business Management
Kommentare: My experience has being great, I started using Houzz more as a marketing tool, but as I discover the massive amount of tools it provides, I run my entire business from it.
Vorteile:
I have being a user since I open my studio 4 years ago. Over the years I have being very surprised many times as they keep making the workflow more intuitive and keep adding features that make my work much more easier. I can definitely recommend it to anyone who is looking to improve their design management and client communication tools. I am sure once you use it you hardly would want to use anything else.
Nachteile:
Houzz continues to improve constantly, so I have the good feeling they they will address some glitches that come here and there. I am not super fan of their calendar appointment integration, I think there is a lot of room for improvement there, it isn't reliable, luckily I add my other booking links to my Houzz templates to overcome this.. and it works for me
Antwort von Houzz
vor 11 Monaten
Thanks for the feedback Ange! Please do reach out so we can hear your feedback on the calendar appointment integration - we would appreciate your input very much - Chloe
Hight Recommended
Kommentare: i enjoy this program and its pretty easy to pick up on.
Vorteile:
so many different options. If i ever have any questions i get a fast response.
Nachteile:
i don"t have a place to do contracts. And i wish when i did the estimates it would automatically give me the price for labor and materials.
Great resource for designers!
Kommentare: Houzz Pro has helped my firm scale and is really quite seamless from the designer and client sides. Definitely recommend!
Vorteile:
The features are so specifically tailored to designers and how a design firm functions - it's wonderful! I love the ability to customize shared features with clients and the rest of my team too.
Nachteile:
Price - a bit expensive for what my firm needs Compatibility with Quickbooks - can be buggy
Antwort von Houzz
vor 5 Monaten
Thanks for the feedback Elaine! Please don't hesitate to reach out with specific feedback on how we can improve on the customer support front - Chloe
The best Online software we have used.
Kommentare: Up to this point, the software has proven to be highly functional and versatile. It offers a wide range of features that are challenging to find integrated into other software options.
Vorteile:
One of the greatest advantages of this software is its ability to consolidate everything in a single location. This centralized approach makes tasks more efficient and convenient.
Nachteile:
I believe there is a significant feature missing from this software that is crucial - the ability to create a comprehensive system with multiple costs that can be regularly updated, like an analysis of unit prices. This feature would streamline the process by calculating all necessary materials and labor costs automatically. Building a wall, for example, requires various materials such as wood, nails, and waterproofing. It would be beneficial to have a database to display the actual cost of the project accurately.