Was ist Ascent360?
Durch die Partnerschaft mit mittelständischen B2C-Unternehmen werden deine Daten konsolidiert, bereinigt und auf einer einzigen CDP (Customer Data Platform) zusammengefasst. So kannst du deine Daten segmentieren, authentisch mit deinen Verkaufsaussichten und Kunden interagieren und den Umsatz steigern.
Wer verwendet Ascent360?
Ascent360 bedient verschiedene kleine bis mittelständische B2C-Markenunternehmen. Fokusbranchen sind unter anderem: Einzelhandel, Outdoor-Bekleidung, Resorts, Skiresorts, Schmuck und Fahrradhändler
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Bewertungen über Ascent360
Always helpful in many different aspects
The ease of use of creating and sending audiences to my email client.
There's not much not to like. The team does a great job of adjusting to our marketing needs.
CRM for the people!
Kommentare: Very, very positive. I recommend them at every opportunity. Automation really streamlined and greatly enhanced our feedback mechanisms.
We have a small marketing staff, but with big needs. When we were preparing for a ski season during the pandemic, it became immediately clear we needed a CRM to keep in touch with guests regarding requirements of our guests. The pre-arrival emails were successful and easy to deply, in addition to the other communications tools.
I wish there were more options for analytics out-of-the box, but the tools are sufficient. I was weary of handing off the email design to other staff members due to the complexity.
The service you get from Ascent is the highlight. They are great partners who can help you accomplish anything you set out to do. They're willing to let you be as autonomous or hands on as you need. As our sophistication as an org grew, they're ability to evolve and become more consultative and strategic matched it.
It's getting better, but at times the speed of the software is slower than what I've seen from other systems.
An Indispensable Part of Our Marketing and Customer Relationship Building
Kommentare: Our original problem dealt with multiple silos of information that we needed combined into one integrated database. Since that time, Ascent360 has grown to include all of our email sends, customer survey results, developing a bridge between our point of sale system and our traffic counters, and many more.
From the very beginning, Ascent360 has provided Alpine Shop with an integrated database from multiple sources that we could use effectively to get our marketing messages out to our customers on a timely and interest-based manner. Along the way, they have been instrumental in helping us get a better idea of what aspects of our marketing were most successful and getting direct feedback from our customers. We've worked with Ascent360 for more than 10 years at this point, and every account manager that I have worked with has helped add more and more effective tools for us to use. Can't recommend them highly enough
The only thing that I have had problems with have been almost exclusively with the audience selector which can hang on some requests. Every time that issue has come up, however, an account rep has taken care of the issue in a matter of minutes.
Great Tool For The Most Part
Kommentare: I have had great success with this tool in speaking to the the most relevant guests at our ski resort. I wish that I had more time to work with the tool, because I know it's capable of far more than I use it for.
The support team has always been incredibly responsive, helpful and thorough. It has really made the onboarding and maintenance far more manageable than this complex tool would be otherwise. I like the rapid fire ability to upload and begin using segmentation lists via email and social.
I think this program is far more complex than I have time to fully work through as a marketing department of 1.