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Blackbaud Raiser's Edge NXT

Blackbaud Raiser's Edge NXT

Was ist Blackbaud Raiser's Edge NXT?

Raisers Edge NXT ist eine intelligente, cloudbasierte Fundraising-Lösung, die Non-Profit-Organisationen zu nachhaltigem Wachstum verhilft. Hierbei handelt es sich um eine Gesamtlösung mit allen Tools, die du brauchst, um erfolgreich zu sein, und das auf einer Plattform und zu einem einfachen Abo-Preis. Dazu gehören Dienste zur Datenanreicherung, Eventmanagement sowie Social- und E-Mail-Marketing-Tools, Online-Spenden, flexible Berichterstattung und umsetzbare Analysen. Raisers Edge NXT führt deine Prozesse und Mitarbeitende zusammen, um deine gesamte Mission voranzubringen.

Wer verwendet Blackbaud Raiser's Edge NXT?

Das Unternehmen dient der gesamten sozialen Gemeinschaft, zu der gemeinnützige Organisationen, Stiftungen, Unternehmen, Bildungseinrichtungen, Gesundheitsorganisationen und die einzelnen Change Agents gehören, die sie unterstützen.

Blackbaud Raiser's Edge NXT Software - 1
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Du bist nicht sicher, ob Blackbaud Raiser's Edge NXT das Richtige ist? Mit einer beliebten Alternative vergleichen

Blackbaud Raiser's Edge NXT

Blackbaud Raiser's Edge NXT

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Kostenlose Testversion
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3,9 (418)
3,7 (418)
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194
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4,0 (18.237)
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Die grünen Bewertungsbalken geben an, welches Produkt gemessen an der Durchschnittsbewertung und der Zahl der Bewertungen am besten abschneidet.

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Bewertungen über Blackbaud Raiser's Edge NXT

Durchschnittliche Bewertung

Gesamt
4,2
Benutzerfreundlichkeit
3,9
Kundenservice
4,1
Funktionen
4,1
Preis-Leistungs-Verhältnis
3,7

Nutzerbewertungen nach Unternehmensgröße (Angestellte)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Bewertungen nach Punktzahl finden

5
31%
4
50%
3
15%
2
3%
1
2%
Jeffery
Jeffery
Senior Program Officer in USA
Verifizierter Nutzer auf LinkedIn
Krankenhausversorgung & Gesundheitswesen, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Powerful CRM that will meet your needs!

5,0 vor 4 Jahren

Vorteile:

This is a powerful CRM service/software. We've expanded our utilization over the years, but I still know there are areas we don't even scratch the surface of when it comes to compiling information on donors and potential donors. A few years ago we made the leap to RE:NXT, placing our data in the cloud -- it's wonderful to be able to access data from wherever I am, whether I need a phone number or address, or some data on donation history. I've been a Raiser's Edge user for 20+ years, and I have to say I can't imagine keeping track of our donors without it. From historical data to personal notations, you can keep so much info here (even uploading photos, documents, etc.). With RE:NXT we have integration between the CRM and our web site donation forms. They're easy to build and drop in to the coding for the site.

Nachteile:

We've felt that there are a couple of things in the EVENTS module that we wish worked better for us/our organization, but that's a small hiccup when it comes to the functionality and quality of BB fundraising.

Emily
Manager of Stakeholder Relations in USA
Non-Profit-Organisation Management, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Blackbaud

4,0 vor 4 Jahren

Kommentare: Overall, we like and dislike this product. We are learning to live with some of the quirks of it because the organizational tools for fundraising seem to be quite good for us.

Vorteile:

What I like most about this product is that as a fundraiser, I have many tools that keep me organized and remind me to thank our donors.

Nachteile:

My co-worker who uses this software for only adding donations has a very difficult time with it. She says it takes way too many steps to add donations. It is also frustrating that you have to create a new record for someone who has been memorialized by a gift. It seems odd to add someone into your record base that is deceased and there is a cap on the number of constituents you can have in the database without having to pay more. The reporting pages are confusing and difficult to understand how to set up a goal and see our progress toward it. There are many things like this that we come across that are frustrating to us.

Patty
Assoc. Director, Alumni Relations in USA
Bildungsmanagement, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Strong product, but could do so much more.

4,0 vor 2 Monaten Neu

Kommentare: NXT is a good tool for basic donor management and tracking. I would like to see NXT increase its abilities to manage memberships and donor giving societies.

Vorteile:

RE NXT is a quick, web based way to look up the basics of a constituent.

Nachteile:

In addition to making the details of a gift easier to access quickly, I would like to see more customization of the displays in NXT. For example - what each user needs to see in the search results or top display bar varies by position and function.

Leland
Director of Grants Development in USA
Non-Profit-Organisation Management, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

No customer support - aggressive re-subscription

2,0 vor 3 Wochen Neu

Kommentare: RE has a lot of capabilities that are not user-friendly with little-to-no support from them, and very aggressive sales endeavors. Essentially, we did not have good experience with them at all and glad we switched to a service that is user-friendly and very responsive. We were very surprised by their strong-arm tactics to re-subscribe, although they were unsuccessful, thanks to the Better Business Bureau, at which time RE could not produce any contract to which they had claimed we were bound.

Vorteile:

A lot of functionality for large nonprofits, yet with little to no customer support.

Nachteile:

Very aggressive sales endeavors and dare I say devious re-subscription processes. They tried to re-subscribe us at a very high price quoting a timeline when we could decide to not re-subscribe. We tried to unsubscribe, but they said we were bound by a contract. We had been using RE for more than a decade, with no consideration. They insisted we missed the timeline to unsubscribe and demanded a very expensive fee for the following period. Ultimately, we reported them to the Better Business Bureau and they could not produce a signed contract from our agency, or even a template from them. We had a back-and-forth with RE via the BBB, at which time they stopped contacting us realizing they had no basis for their demands.

sheila
Stewardship coordinator in USA
Hochschulbildung, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Pricey add-ons make this a better product

4,0 vor 4 Monaten

Kommentare: although it has improved things, our office has old practices that prohibit the use of NXT full potential. for the price, i think there should be regular one on one sessions and training, not just readings and webinars. blackbaud is always trying to sell things to make the use of their products more efficient but we already spend a lot of money

Vorteile:

ease of use on the road. organized into easy to see tiles. ability to upload things by dragging. ability to get lists easily

Nachteile:

inability to create most custom lists. would like lists to be provided by fund. would like all contact information to be able to be shown for donors in one line with name, ID, phone, email and exclusions. need to make very complex queries to accomplish and extract data from the database view. not user friendly for regular office employee. expensive program that our office does not even know how to fully use. would like more individualized training and support to learn all the aspects of what we pay for. however we have a database manager that does this but acts as a gatekeeper.