Blackbaud Raiser's Edge NXT

Wer verwendet Blackbaud Raiser's Edge NXT?

We serve the entire social good community, which includes nonprofits, foundations, companies, education institutions, healthcare organizations, and the individual change agents who support them.

Was ist Blackbaud Raiser's Edge NXT?

Blackbaud Raisers Edge NXT is a cloud-based fundraising and relationship management solution thats smart, fully integrated, and purpose-built exclusively for fundraising. Its advanced technology will streamline your data and reporting processes increasing operational efficiency and provide insight to every stage of the constituent lifecycle, helping you attract new supporters, engage them with the right communications according to their unique preferences, and grow their impact on your mission.

Blackbaud Raiser's Edge NXT – Details

Blackbaud

https://www.blackbaud.com/products/blackbaud-grantmaking

Gegründet 1981

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Blackbaud Raiser's Edge NXT – Preisübersicht

Blackbaud Raiser's Edge NXT bietet keine Gratisversion und keine kostenlose Testversion.


Preisinformationen

Scaled on the # of records in the system and functionality (modules) needed

Kostenlose Version

Nein

Gratis Testen

Nein

Blackbaud Raiser's Edge NXT – Bereitstellung und Support

Kundenbetreuung

  • Support während der Geschäftszeiten
  • Online

Einsatz

  • Cloud, SaaS, Web

Training

  • Persönlich
  • Live Online
  • Webinare
  • Dokumentation

Blackbaud Raiser's Edge NXT Funktionen

  • Absolventen-Management
  • Auktions-Management
  • CRM
  • Freiwilligen-Management
  • Kampagnenmanagement
  • Mitgliedschaft-Management
  • Mobiles Spenden
  • Pfand-Management
  • Spendenmanagement
  • Spender-Management
  • Spendersuche
  • Subventions-Management
  • Tracking von Beiträgen
  • Veranstaltungsmanagement
  • Wiederkehrende Spenden
  • Zahlungsabwicklung

Siehe die vollständige Fundraising-Software (Spendensoftware) Liste

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Blackbaud Raiser's Edge NXT – Nutzerbewertungen

Alle Bewertungen lesen

Gesamtbewertung

4,2/5

Durchschnittliche Bewertung

Benutzerfreundlichkeit 3,9
Kundenservice 4,2
Funktionen 4,1
Preis-Leistungs-Verhältnis 3,8

Software bewerten

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Verifizierter Rezensent
Business Manager
Non-Profit-Organisation Management, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
  • Gesamtbewertung
    5 /5
  • Benutzerfreundlichkeit
    5 /5
  • Eigenschaften & Funktionalitäten
    4 /5
  • Kundenbetreuung
    1 /5
  • Preis-Leistungs-Verhältnis
    3 /5
  • Wahrscheinlichkeit der Weiterempfehlung
    8/10
  • Herkunft der Bewertung 
  • Bewertet am 7.7.2020

"High end product, poor customer service"

Kommentare: Great product, but the lack of customer service for the price point leaves a bit of a sour taste in my mouth.

Vorteile: This is definitely a nice product that does everything that it promises, and helps us keep track of all of our donors.

Nachteile: The price point is high for what you are getting, and customer support for this product is extremely poor at best.

  • Herkunft der Bewertung 
  • Bewertet am 7.7.2020
Emily M.
Manager of Stakeholder Relations
Non-Profit-Organisation Management, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
  • Gesamtbewertung
    4 /5
  • Benutzerfreundlichkeit
    2 /5
  • Eigenschaften & Funktionalitäten
    4 /5
  • Kundenbetreuung
    3 /5
  • Preis-Leistungs-Verhältnis
    4 /5
  • Wahrscheinlichkeit der Weiterempfehlung
    6/10
  • Herkunft der Bewertung 
  • Bewertet am 21.7.2020

"Blackbaud"

Kommentare: Overall, we like and dislike this product. We are learning to live with some of the quirks of it because the organizational tools for fundraising seem to be quite good for us.

Vorteile: What I like most about this product is that as a fundraiser, I have many tools that keep me organized and remind me to thank our donors.

Nachteile: My co-worker who uses this software for only adding donations has a very difficult time with it. She says it takes way too many steps to add donations. It is also frustrating that you have to create a new record for someone who has been memorialized by a gift. It seems odd to add someone into your record base that is deceased and there is a cap on the number of constituents you can have in the database without having to pay more. The reporting pages are confusing and difficult to understand how to set up a goal and see our progress toward it. There are many things like this that we come across that are frustrating to us.

  • Herkunft der Bewertung 
  • Bewertet am 21.7.2020
Verifizierter Rezensent
Director Of Technology
Bildungsmanagement, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    5 /5
  • Benutzerfreundlichkeit
    5 /5
  • Eigenschaften & Funktionalitäten
    5 /5
  • Kundenbetreuung
    5 /5
  • Preis-Leistungs-Verhältnis
    5 /5
  • Wahrscheinlichkeit der Weiterempfehlung
    3/10
  • Herkunft der Bewertung 
  • Bewertet am 3.11.2020

"Good and robust software!"

Kommentare: Very good.

Vorteile: Integration with onsite systems made it easy to use.

Nachteile: Hard to train other users on how to use with our systems.

  • Herkunft der Bewertung 
  • Bewertet am 3.11.2020
Cheena D.
Database Manager
Bildende Kunst
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    3,5 /5
  • Benutzerfreundlichkeit
    4 /5
  • Eigenschaften & Funktionalitäten
    3,5 /5
  • Kundenbetreuung
    3 /5
  • Preis-Leistungs-Verhältnis
    Nicht bewertet
  • Wahrscheinlichkeit der Weiterempfehlung
    7/10
  • Herkunft der Bewertung 
  • Quelle: SoftwareAdvice
  • Bewertet am 5.5.2016

"Raiser's Edge Lifer Rant"

Vorteile: My biggest likes for the Raiser's Edge are the various modules: Events, Membership and Online Express. I can organize the information and pull it back out in queries so easily. The canned reporting is not bad either. They pretty much have every kind of basic report you could need. You can pull some pretty decent reports that track actions, solicitors, giving and profiles. The key is making sure your data is clean and organized. Speaking of which, Raiser's Edge has done a great job of improving it's data clean up functions. They have improved duplicate removals. They have added e-mail and phone clean ups. And they are always on top of making sure their clients are heard (even if it takes them a little while to deliver).

Nachteile: The reports have aged out at this point in the desktop version (non-cloud). Development departments are looking for different ways to report their money and we are now depending on Crystal Reports to constantly fill that void. I wished the reports were more malleable and you could really build out the layouts to accommodate what staff wants to see. The biggest thing I hear in terms of complaints from my staff are the number of clicks to get a process done, whether entering an event on a record to recording a membership. Sure we can set up default settings for many of the procedures, but there is still that need sometimes to have to go through and enter manually.

  • Herkunft der Bewertung 
  • Quelle: SoftwareAdvice
  • Bewertet am 5.5.2016
Vicky W.
Fundraising Manager
Non-Profit-Organisation Management, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    5 /5
  • Benutzerfreundlichkeit
    5 /5
  • Eigenschaften & Funktionalitäten
    4 /5
  • Kundenbetreuung
    3 /5
  • Preis-Leistungs-Verhältnis
    Nicht bewertet
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Herkunft der Bewertung 
  • Bewertet am 5.11.2020

"Great CRM with good features"

Kommentare: Before using NXT, make sure your team has a clear strategy on how to consistently use the "consent" module to record communications opt-ins and opt-outs. You need to make sure you are using it consistently across all records and it will serve you well.

Vorteile: Constituent records
Outlook plugin (quickly add emails to a constituent record)
JustGiving integration is an exciting prospect
Lists
Reporting features - including the option to send out an automatically generated custom report to yourself or a colleague, for example every month or week
Webinars and video demos of new features

Nachteile: Doesn't have all the functions of Raisers Edge 7 so we still needed to use RE7 in parallel
New features take a long time to arrive
Terminology doesn't always match Raider's Edge (for example "canvassers" in RE7 are fundraisers in NXT, "Attributes" vs. "Custom tags")
Emails sent out via NXT should be automatically added to constituent's record
Difficult setting up new users on the system

  • Herkunft der Bewertung 
  • Bewertet am 5.11.2020