Mini Hotel PMS

Amazing software, amazing team, and amazing service consciousness !!!

Kommentare: Amazing software that significantly improves the level of business revenue.

Vorteile:

Greetings My name is Aloni Shalom and I have been involved in tourism for over 25 years. I have a vacation home on the Dead Sea, the place is well kept and invested and active for almost 20 years. Currently I work with Mini Hotel for about 3 consecutive years. It is important for me to point out that this is a very professional, professional and skilled team, and most importantly a very high level of service consciousness in all departments with a great deal of knowledge in the hotel industry. The software is very reliable, so far I have not encountered a single malfunction in terms of system operation, accurate system, and client security, very convenient and work friendly. Quick and professional answer to any question from the entire team, 24/7 telephone answering service anytime, anytime. This software instantly increases the business cycle. In my opinion, and after many tests on the subject, the good name of Minnie Hotel goes before them, and they are number one in the field. Recommend everyone to work with Mini Hotel without any doubts. Best regards Aloni

Nachteile:

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Highly recommended

Kommentare: The Shtarkman Erna Hotel is a small boutique hotel that has 30 rooms in different levels and have been in business for the last 60 years. Since our experience with variety of systems we knew what we were looking for, a system that would answer all our requests and has different options and quick solutions for our staff.
We found the Mini Hotel program and decided to give it a try. We were immediately answered by their lovely staff and changes have been made to fit our requests and needs. The staff and its [SENSITIVE CONTENT HIDDEN] accompanied us when we installed it and gave us a training course both for our staff and for our financial division.

Vorteile:

The system is easy to use and friendly to the eye. There are different colors to show the different type of rooms and the status of each guest. the system is connected to online bookings. The rates system updating makes it easy for our reservation department to give quick and accurate rates. The Mini Hotel program has an app that makes management follow stats and update guest information in a quick and easy way. It helped us go more green since we stopped photocopying ID's and used the app to take a picture directly to each guest information.

Nachteile:

We are satisfied with the fast officiant answers from the support team, they quickly modificated our requests.

Easy and Practical

Kommentare: Good Exp

Vorteile:

Easy to use, fast, reliable , fast support

highly recommend

Kommentare: We were the first to connect to the Mini Hotel software in 2008. Since then the sales of hotel rooms and other services have increased by hundreds of percent. The attitude towards us is personal and excellent with always a desire to help and listen to every problem and every glitch.
We believe in this software in every aspect, speed, help in the existing situation (Covid-19), 40% discount on the monthly payment, creativity, flexibility and of course above all a human attitude :) that does not exist these days.

Vorteile:

The software is easy and user-friendly, it has all the connections to all online sites for selling hotel rooms and all other hotel services. The staff gives excellent service and is available most hours of the day. Very flexible and listen to the customer and always try to help.

Nachteile:

1. Software is always evolving and improving 2. Involve customers in new development. 3. Get feedback from the customer and always try to help. 4. No internet connection faults 5. Reliable and inexpensive software relative to competitors

Highly recommended!

Kommentare: The general experience is excellent. This software is easy, simple interfaces and support staff are very available and professional, always ready to help.
It enables flexible, high-level solutions, interfaces with external companies, agents and vendors, and often updates. The [SENSITIVE CONTENT HIDDEN] are attentive to our needs and make effort to constantly improve processes that make it easier to work.

Vorteile:

The software is very easy to use, very flexible and contains many functions that help manage the hotel. Our hotel also has attractions and other products that we sell via mini hotel.

Nachteile:

Canceled transactions cannot be deleted in guest accounts.