Wer verwendet ResyOS?
Full-Service Restaurants looking to streamline operations, decrease no-show rate and increase profitability.
Was ist ResyOS?
For full-service restaurants looking to streamline operations, decrease no-show rates and increase profitability; ResyOS is a complete Table Management System including Reservations, Waitlist, Events and Ticketing, CRM, POS integration and more. Industry low no show rate of 2.3%. Over 4,000 restaurants. No Cover Fees.
ResyOS – Details
ResyOS – Preisübersicht
ResyOS ist verfügbar ab 249,00 $/Monat. ResyOS bietet keine Gratisversion und keine kostenlose Testversion. Weitere Preisinformationen für ResyOS finden Sie unten.
ResyOS – Nutzerbewertungen
5 von 10 Nutzerbewertungen angezeigt
Bewertet am 21.1.2020
Resy is the best!
Kommentare: Our experience has been great! They are always coming out with updates that push the software forward. The support team is really quick to respond and they take customer feedback into consideration which is huge.
Vorteile: -The Notify Feature is easily the best part about this software. It is the answer to an age old problem that restaurants have- filling seats when guests cancel their reservation. People make and cancel their reservations these days like it's no big deal and the notify function truly helps keep our restaurant full. It also keeps our guests happy so they can find out about cancelations faster than we could ever possibly tell them! -It's a great price! -We also love the ability to chat live with their support team.
Nachteile: We like everything! But if I had to choose one thing, we'd say that we wish there was an app for Android phones.
Bewertet am 31.1.2020
Kommentare: ResyOS works as our sole reservation system which thousands of customers use regularly to book their tables, confirm their reservations, and communicate with our business.
Vorteile: The app is extremely user friendly and helpful, allowing me to make changes. The website has more in-depth information which is helpful in pulling relevant information whether it be customer lists or service details.
Nachteile: On the app, I prefer the old formatting in the inventory view. It's a bit confusing to navigate now and also doesn't allow me to make changes on the app that I'm able to make on the website.
Bewertet am 17.1.2020
Kommentare: It has been great and is user friendly. It is easy to navigate the back of house portal which allows me to make changes last minute and access any information regarding analytics to help our every day operations
Vorteile: We switched to Resy from Open Table, mainly for pricing reasons but they surprised us with the ability to respond immediately with excellent customer service and willing to take any requests to enhance the product regularly to make our user experience broader and better.
Nachteile: The single hardest part about Resy was the transition. Operating a system for years to move on to a new was challenging. When we upgraded to ResyFly we experienced a few crashes middle of service that were inconvenient at the moment but made it so much worth it later on. Recommend full training for all parties involved way ahead of time and practice before making the change while operating it live at the store.
Bewertet am 20.1.2020
Very helpful tool but needs improvement
Kommentare: I was able to control pacing, block specific times and slots, and other actions that I didn't want my team of hostesses to mistakenly control. But it wasn't friendly enough, especially because of the lack of floor plan and ability to play with the puzzle of reservations.
Vorteile: It gave me the tools to monitor and control the backend or our reservation system, and most importantly it allowed me to work on my computer rather than the ipad
Nachteile: It didn't give me what the ipad does- I needed to be able to have full control from the backend, to see the floor plan, to have everything in front of me while dealing with the backend.
Bewertet am 17.1.2020
Resy Platform review
Kommentare: Great platform overall. The only con is that is freezes frequently
Fast and efficient
Immediate feedback form our guests as it relates to the establishment
Great tool of communication between guests and the restaurant
Great customer service
Nachteile: The software freezes frequently. Automated plotting is not always the most accurate.